We've purchased a few pets from here. They have all sorts of various animals but it seems cats, and…read moreferrets and every now and then. Customer service is great. Although they normally have one person manning each area. I've had to come back to the fish area a couple of times and if you have a curious customer or several customers in front expect to wait. I'm sure if you are in a rush you could run down another employees. Items seem to be well stocked. Only once did I come here and not find what I was looking for. Apparently they missed a shipment and was told to come back on a specific following day. I showed up a week later and sure enough what I was looking for was available.

I'd like to start this review off by saying that I feel a deep personal connection to this Pet…read moreSupermarket, seeing as I adopted my beloved cat Oliver Conrad from this particular location. I wouldn't say that he's well taken care of as much as I would say that he's spoiled rotten.....he's like the Kardashian of cats....without the drama. That being said, I'm here frequently, spending a small fortune on various holistic canned and dry foods (because my cats turn their noses up at the more affordable brands like Friskies). If it ain't meat...they won't eat. Two of the brands that I buy, based on their "preferences" go as follows: Earthborn Holistic (Grain Free): Favorite flavors seem to be the Chicken Fricassee (Chicken with Vegetables in Gravy) and the Monterey Medley (Skipjack Tuna and Grilled Mackerel with Vegetables). My 3 cats are much like bratty children...each must get an EQUAL portion of food or it's anarchy. So if I mention a kitchen scale purchase in a future review, you know what its for. Perform Ultra (Grain free): Favorite flavors are the Salmon Bisque and Chicken Stew. Whenever I feed my cats, I feel as if I should be wearing an apron and checking back to see "if everything is tasting ok." Any attempts that I've made to change it up and sneak in a can of Friskies has resulted in looks of contempt and the silent treatment from all. I can't recall the cost of each brand, because the more I see the price, the more I'm convinced that my cats eat better than I do. Pet Supermarket is conveniently located close to home, and is always well-stocked and clutter-free, making it all the more easier to be the "humble servant" that I am. My cats live here, I just pay the bills, but I love them anyways! Till next time, my fellow Yeeps, thanks for reading, stay safe, and as always....SYOY!

One of the best shops I've been to in Jax! Family owned and…read moreoperated.. they are so wonderful there!

Mia's blessing has been a total blessing for my snake and tarantula babies. I live in riverside and…read morehaving a location so close to home that supplies food for my babies is super convenient but the best part is you are welcomed by happy beautiful birds, bunnies, a massive tortoise, and the sweetest staff. The owner and his beautiful family take time to welcome you and help you with all your needs. He even educated me on a better type of feeder for my snakes that provides them with more protein. So helpful and so much fun every visit. You can tell they love their animals Thank you guys always.

I placed an order at night for in-store pickup. The following morning, I received a text/email…read morestating that the order was ready for pickup. I arrived around noon to pick up my order. I waited in the checkout line to let the cashier know I had a pickup order. She walked up to the pickup closet and pulled the pickup slip, but my order was stored elsewhere. She radioed the pickup order over. I waited about 15 minutes before someone finally came out with my order. Next time, I'll try for curbside, which was not an available option on the website. Maybe an app is needed?

Usually it would be a five star rating but I have to give them at least one star don't ever buy any…read moretype of batteries for them as far as for boats or cars because they only give you a 3 month warranty we bought a battery paid over $200 for it and within 4 months it just stopped working we had it tested and found out it was the battery it was not our alternator because we have a brand new alternator so go somewhere else to get your batteries I think it's pretty crappy to do that you should at least have a year warranty

love this place the owner is super friendly and willing to make customs out of the fabrics she has…read more she really cares about her customers and loves to help. this is a go to place for dog and cat lovers

I found this little gem completely by accident. It is located on the west side of Jacksonville on…read morethis random corner that I think used to be a convenient store that nobody ever went to. It's across old Middleburg Road from the big giant kangaroo. It isn't that large from the outside but they have a surprisingly large selection of things. This is the west side so they carry feed for your horses and Haybale's and chickens and other things you need on your Westside farm. They also had the cutest little micro pigs I've ever seen and some ferret and some rabbits of different varieties. It was clean and smells clean when he walked in which is unusual for a place that carries a number of small animals. It's a family business quite obviously. The kids were working the register and they were smart and funny. They also had a whole bunch of tropical fish and feeder fish and they had supplies for your dogs, cats, rodents, and a whole bunch of other things that I couldn't believe they jammed into that relatively small building. They loaded the Haybales into my truck for me no problem without me even asking. The guy even had some ear infection medicine for dogs but he was out so he gave me the tube that he had been using on his own dog LOL. They carried the high end dog food brands also like blue and other grain free brands. If you have pets, or horses, or fish or you're just in the market for a micro pig, I would stop in there and it was entertaining and nice experience

The owners are great . Very helpful and clean store. They've managed to keep the price of their hay…read morereasonable while others have increased the price by 2 dollars or more.

BEST GROOMER EVER! Friendly, answered questions & professionally trimmed our pup in less than 2…read morehours! Love the bandana, he looks & smells so good! Amazing! We'll be back!

Things have been crazy as of late due to being in the midst of a move and staying somewhere in the…read moreinterim with three animals. My goal, before moving the animals to the temp place, was to get baths and grooming done for both dogs and the cat. Family members have been taking their pets to this store for quite some time, and with a last minute groom on the horizon, I knew that I wasn't going to be able to get a free spot for one, let alone three, at Bark. I think things worked out well with timing because I took all three down on Monday morning at 10. Who else thinks about getting their animals groomed on a Monday morning? All three went in with no problem, even the cat, and I was called about 2 1/2 hours later to pick them up. The cat, who was my biggest worry, was absolutely great according to the groomers and smelled like a candle. The dogs were smelling great too, but my only concern is that they basically shaved my long haired dog completely bald. I have never seen him shaved that close in all the times that I've been taking him to be groomed at different places. When I say he was almost bald, I was concerned about him getting sunburned, that's how short it was. It will be quite awhile before he is due for a cut again and if I take him there again, I will have to specify to not shave him bald. Although, you'd think that an experienced groomer wouldn't cut that close.

Great grooming service! Very communicative, my dog comes out cute every time. She also is happy to…read morebe there and is excited to see the staff. Last grooming she was in and out in an hour!

Fantastic dog store. They have boarding, grooming in addition to the dog treats & food. The dog…read morecollars with the flowers are super cute and made locally. All the toys are specialty ones I have never seen before. One of a kind type of things.

Sable my German Shepherd likes going here. Sable is an old gal 12 years old and has the ability to…read moreread people. It's easy to see by her reaction that these folks enjoy what they do. The service is terrific though price is a bit under priced in my opinion. Though easily resolved with a tip.

Wonderful grooming and a very caring staff! I have a shih-poo that was experiencing terrible…read moreallergies and skin problems and the groomers there had tons of advice. They gave my Monty excellent haircuts and baths for a very reasonable price. Monty was never anxious about going for her grooming appointments. They took great care of her!

I've been coming here for a few years under different store names and always had a good experience…read more They are knowledgeable and helpful to pick out fish, corals and cleanup crew. I saw the newer store only had one review so I had to make sure to add my review so others would give them a visit.

I have always loved this store til tonight, I found a anemone I wanted and told the guy, it was x…read morelarge and the tank said 150, he then told me it was 200 but couldn't get it off the rock, so it would be 400 for two anemones and the rock, I have multiple tanks and have always spent a lot of money here, but after today not honoring the price that it said and trying to get me to purchase more is just unacceptable. I left there bought a anemone, two hammers and a frogspon somewhere else. They just lost a really good customer.

They are an awesome pet store so knowledgeable and very very helpful, we have three corn snake, our…read morealbino just laid eggs and they offered to incubate them. They have such a great selection of reptiles and all the stuff to care for them . We so glad we found this shop! They incubated our eggs and helped us when our snake had eggs stuck. We are so grateful for all they did to help

Wonderful local exotic pet store with lots of animals to look at and choose from. They also have a…read moredecent selection of feeders, toys and various supplies for many different animals. The staff and owners are very knowledgeable and give the best advice for caring for your pet. They also carry kitten and puppy milk and bottles.