I ended up paying more than my product that was in a package to ship to California. When I looked…read moreup the price on my end after pay $24.00, the price was $9.00 to ship on ground. I feel that they over charged me. Oh this the second time they have done this. I will never use this UPS store again.

BEWARE OF THIS LOCATION DUE TO THEFT!!! used this location to ship holiday cards and photos. they…read morestole the cards and sent an empty envelope instead. DO NOT use this location as they steal from you!!

I waited for a package all day and then tracked on-line and the note in tracking said the driver…read morehad tried to deliver the package at 1:39 which is a complete lie. We live on a farm and put the dogs in the pen so the package could be delivered with ease for the driver. Both my husband and I were home and no package was delivered. When I called Fed Ex customer service they said that the driver couldn't make it today so I asked them to take down that the driver attempted because that was incorrect information. I asked to speak to a manager and a woman from customer service (Norma) pretended to be a manager, but when I pushed it she admitted she was not a manager and that it was too bad that I wasted a day waiting for a package and it should be there tomorrow but there are no guarantees. My suggestion is do NOT use FED EX!!

I have been to this UPS store at least 50 times. I have always had great customer service! If there…read moreever would be some shipping or receiving issue, it's just the nature of the business. Be patient and give the employee a break. It's not their fault anyway! Our UPS folks work very hard to get those packages where they need to go. And well, I appreciate their efforts. Have a great day!

Web hours are wrong. They are open M-S 9-6 and Sunday 9-3. Imagine my frustration when I arrived…read moreat 7 PM to pick up a package after first checking the store hours on the Web. Needs to update web hours.

I have only dropped off Amazon returns here, but have had nothing but good experiences! The place…read moreis usually very busy, but the employees are always friendly and move people through quickly. I love the new self-scan kiosk. The parking lot is somewhat crowded and narrow but again, things seem to move through fairly well. I was surprised to see so many negative comments on here when I prefer doing business here to the post office!

Spent hours trying to find package only to find out that the clerk didn't put in the correct…read moreaddress. Can't trust anyone to do their job. DOUBLE CHECK EVERYTHING AT THIS STORE!! I thought she could read. Way to go! Hire some responsible employees who read English! Post office from now on! My grandkids were in tears last night when the package didn't arrive. No wonder you have a poor rating.

I make my returns every Saturday as that is the only time I can when I dont work. This past weekend…read moreI was behind someone in line and Tracy was helping them and she was beyond rude. Maybe she was having a bad day, whatever. I tried to be sweet and kill her with kindness but didn't say one word to me the entire transaction and instead rolled her eyes. I told her to have a great day and still no response. usually the staff are beyond amazing here but there's obviously missing coaching skills with this specific employee.

I come in here often to print and ship things for my Etsy business and have only had the most…read morepleasant experiences with everyone! They are very sweet with my daughter and have gone out of their to accommodate me!