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PUMA

3.4 (7 reviews)
ModerateShoe Stores
Closed 10:00 am - 8:00 pm

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Famous Footwear

Famous Footwear

(8 reviews)

I needed some slippers, a girl named flower helped me at the store. She's the best employee there…read more Buy their shoes.

When we visited this store recently there really wasn't a whole lot of good sales. They had similar…read moresales like other shoe stores, buy 1 get the 2nd 50% off or another product at 50% off. We visited during lunch time and the store was pretty busy with customers and a lot of the workers were just stepping out for lunch. When we checked out I noticed one guy at the register and the line was quite long, but he was working 2 registers at the same time.... Wow, is all I have to say. When it was our turn to check out I realized the tag on his shirt said "assistant manager", if Famous Footwear doesn't promote this guy to management then you're crazy. With no hesitation, he was handling 2 customers at the same time, juggling questions customers also had. He even informed me that the 2nd item didn't have to be shoes and could be any other items with less or equal value to honor the 50% off, so I ended up getting my younger son a lunch bag here. This gentleman was very informative, very friendly and still managed to multitask. Prices weren't that great as far as sales and I always like good sales, but when you have great customer service then a lot of times people come back due to the service. I would definitely come back and hope that Famous Footwear acknowledges that gentleman because he is an outstanding worker.

Hot Topic

Hot Topic

(15 reviews)

$$

The only person working there yesterday, a young guy, didn't greet us, nor even look at us the…read moreentire time my family and I were browsing. He walked by us with inventory without eye contact or ask if we needed assistance! So rude and the worst customer service! Never returning!

Any time we stop by the outlet, this is one store we make a stop at because my kids like shopping…read moreat this store. I also like this store because they have a lot of cool things here. They sell tons of Marvel, Harry Potter items, a lot of old sitcoms/cartoons and a lot of Japanese Anime. We came here earlier this week for back to school shopping and I noticed there were quite a bit of workers, but when we came to check out there were 2 ladies at the register and we went to her line and the lady closed the register and pointed to the girl next to her and said "she'll check you out right over there". Right before that, I watched her yak her mouth with all of her coworkers about a new POP toy she was going to purchase when she was off her shift and then when a new customer would walk up, she would point at another direction and have the other workers help. Wow Hot Topic! I didn't know you were hiring people to not work. Bad look on Hot Topic. We shop here frequently and was in shock to see that type of attitude. When we went it wasn't busy at all, so not sure why that worker was already acting like that. Not sure if I want to come back, but I'm sure I will because my boys like to shop here. Hope your experience is better than mine guys!!! Good Luck on your visit!

PUMA - shoes - Updated May 2026

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