Worse company anywhere.... Will definitely be cancelling. They employ a lot of people and when…read moreyou call you get to speak with all of them and explain why you called.

The worst the worst the worst. Do anything you can to avoid getting Comcast service. Some places…read moreit's the only game in town so we're stuck with it. I must've spent 10 hours on the phone now trying to set up service with them. The first time they canceled my contract because they Claimed I was supposed to pick up the equipment and I didn't, but they never told me I had to pick up the equipment. When I set up the second time they offered me a worse deal, but claimed it was all they could do; when they confirmed it, it was wrong, and so I called back again. I finally got a supervisor, she said that I could have the original deal but she never confirmed it either. She gave me a phone number I could call her out without having to go through the system but she never calls back. so I still don't have service and I don't have any confirmation of the deal they've offered me, I do have the equipment but I'm not setting it up until I know what I'm paying for! I just freaking hate dealing with them. It always takes at least a half an hour to get a human being on the phone because none of the options ever really apply. I literally want to pull all my hair out when I have to deal with them.

Manners. The manger does not understand customer service. She is rude, crude, and disrespectful…read more Nobody wears a name tag or identifies themselves.

I upgraded me and my wife's phones and the store employee added 2 extra lines (2 extra plans)…read morewithout telling us to our bill. Customer service is trying to give me the run around and not refund us for

Plainville, CT store is disgusting! I bought a new phone there in September, it's totally…read moredefective! And all their technicians can not fix it. The employees there are very rude,arrogant,and disrespectful to the elderly and disabled people. Nobody will help with this horrid dilemma! Don't go there..ever! $1,300.00 for a defective phone! In order for me to get a working phone,I have to pay the total amount. Also their insurance which I paid for,is no help at all! They are all liers!!!

Customer Service = LOL!!! "We're a monopoly, so you can wait."…read more Unfortunately, most people only write reviews when there is an issue. Nothing new to say about lack of CS at Xfinity. Waited 45 for a rep., who, NTS, was not personable, at all. AND neglected to tell me anything about Auto-Pay. I was waiting for a bill and decided to randomly click onto the App., which I was forced to get, to discover, I was set up for Auto-Bill Pay. I am not a fan of that set-up in anyway, shape or form. At no point in time, was I told, he would be setting up Auto-Pay. I think I have discontinued it, through the App., but I still will be going back to the store to confirm. Fortunately, the tech who came out to set me up was professional, communicative and knowledgeable.

One year as a customer. Could never log into my account due to a confirmed bug in their own system…read more Called every month, spent hours on hold, lost work income during outages. Their own executive office finally confirmed it was their error after 12 months -- then told me it was an "education" problem on my end. Offered $20 as compensation. Switched to a different provider and haven't looked back. Do not recommend.

From the owner: Welcome to your dedicated Comcast Business Solutions provider! I'm here to serve as your personal…read moreguide through the dynamic world of internet, phone, and mobile services tailored exclusively for the success of your business. Imagine the possibilities of having a local, dedicated professional who truly understands the ins and outs of your business's communication needs. I'm not just a voice at the other end of the line; I'm your neighbor, your partner in growth, and your direct line to the resources that keep your business thriving.

We needed paver patio for a hot tub , they did awesome job and very professional. Would definitely…read morerecommend

Highly recommend!! Great guys! Awesome experience,very knowledgeable and quality work reasonable…read moreprice. Will be returning.. Here are some pictures. They always made me a bench and a sand box for my grandson

I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers