Great dealership. Drove all the way from Seattle to pickup my new Wolverine I ordered from James in…read moreMay. They could have easily raised the price of my unit because they're so scarce (yamaha did) but they honored the price they gave me two months earlier as well as gave me a great deal on a factory extended warranty! Smoothest dealer transaction I've been involved with. James had all the paperwork ready when I got there on a Friday and even helped me load up. Great family oriented business, would gladly make the 486 mile round trip again in the future. Great job fellas.

My common-law wife and I were on a ride through the northern Rockies on our BMW K 1200 GT I needed…read morenew rubber. We were in McCall Idaho and I called Main Street and spoke to Taylor who was very accommodating and got me right in the next day. They also replaced a broken indicator bulb and got me back on the road in no time flat. While we were waiting they recommended an absolutely fantastic little Mexican hole in the wall restaurant for lunch. Great service, great people!

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

I needed a brake switch/banjo bolt for my Can Am Maverick. I called my local Can Am dealer and he…read morecouldn't find one. I started calling other dealers and finally found one at Mac's Cycle In Clarkston which is over three hours from my home. I started driving to Clarkston and Ted, the parts man from Mac's called me and said that he located one at my local dealer Which is only 20 minutes away. He then called them to verify that they had the part and it was correct. My local dealer just couldn't find the right part number in the parts manual When Ted called him with the parts number he found it. Saved me a three hour drive and he didn't make a dime for his trouble. This is service above and beyond.

A buddy and I drew through town at the end of a 2000 mile motorcycle trip and I promptly blew out…read morethe front tire on my bike. We limped it over to Macs not very long before closing. Very generously they did the repair while I checked out the retail shop. I bought the new tube. I was able to pick up some high-quality fluids and a visor I needed for the last leg to get home. The selection was super good and all the employees I spoke to were helpful. They didn't charge for changing out the tube and sent us on our way feeling pretty darn good after we were in a tough spot. Thanks fellas!

Mike and his crew are simply the best. I'll never go anywhere else (plus the dealerships all rip…read moreyou off). Thank you again for the great service. '02 Goldwing with two new tires mounted and a synthetic oil change for only $840 + tax.

Mike's is the best . Great service and tires . Always has answers for any questions and…read moreinstructions if needed . The only place I go. Thank you to the crew.. Ditch

I've dropped in several times over the last handful of years…read moreand the staff here have always been friendly and helpful. Local t-shirts are well done with cool designs, but spendy. Otherwise a nice store with apparel, parts, bikes, and service.

Service after the sale is a JOKE. The service department is…read morerun by an absolute idiot. The sales manager and the store manager are married, so you can guess what kind of response you get there !! I spent 44,000.00 on a new Tri Glide that has electronic problems and wants to go into limp mode intermittently. I have gotten nothing but smoke blown up my ass for 6 weeks and now they tell me nothing is wrong with it !! Definitely shop somewhere else, and get your service done somewhere else !!!

I drove 5 hours to get tracks for my atv when I got there the price was increased from what I was…read morequoted then they were rude said "what you expect me to pay your taxes for you" by the rudes old lady!!!!! this was after the old man gave me a price and it was with taxes included then the old lady said well he was wrong and confuse. I walked out and she said well don't buy them if you don't want to pay after I had thousands of dollars in cash laying on the counter Don't WAIST YOUR TIME WITH RUDE DISRESPECTFUL PEOPLE YOUR NOT THE ONLY HONDA SHOP AROUND!!!!

I'm 19 now I brought my can am 4 wheeler there about 4 or 5 years ago it's still sitting back there…read morebroken and after so long of them "waiting for parts" we wanted to just pick it up broken and take it somewhere else to have them fix it just to find out that they won't give it up to us unless we pay there "storage fee" which is more than we bought the 4 wheeler for it was somewhere around 1200$ and as of now for the last 4 years it just sits outside in there lot left to die getting weathered on