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    Pull N Save - Springville

    1.0 (1 review)

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    2 years ago

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    Autozone

    Autozone

    (5 reviews)

    When our truck broke down while visiting Springville, UT. We find ourselves in need of some auto…read moreparts. We called and spoke with Mike at Auto Zone on Main St in Springville. He was so helpful and knowledgeable. He and Vaughn (from South Africa) were a pleasure to deal with. They provided great customer service and a human warmth that made a stressful situation better. Thank you Mike and Vaughn!

    My battery was dead twice today. I went to Advanced Auto Parts in Springville to buy a new…read morebattery. They were very courteous and could have sold me a battery. I was prepared to buy it. But they did sell one to me; they pointed out that it was Duralast and I had a 3 year warranty on it. It had a built code of 12/20 on it side. I bought it at Autozone 1 month after I moved to Springville in 3/21. They told me if I went to Autozone they would replace it. Two young men at Autozone admitted that it was still under warranty, but they did not find it in the system and were CLEARLY afraid of swapping it out with a new one. They said we had to wait for 10 minutes for their Manager Valentine H. He arrived and I could see why the 2 young men we so afraid. He treated me as if it was my fault the purchase was not in the system and that somehow I was trying to do something nefarious with my 18 month old battery that clearly had a 3 year warranty. In an accusatory voice Valentine said I had come by 3 months ago talking about the battery as if that was evidence of a scam. I have 5 cars, 2 of which are old Land Cruisers and have bought 2 new cars that needed batteries lately. I have no idea if I did talk with him about it, I don't remember doing so, but have no idea how that is a bad thing? I told him was first confused and did not know what I had done wrong and why he was treating me as if i was a conman. I was confused, but now I am angry. I need a battery for another car, I will be going to another shop to buy it.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    Sleezeballs. I brought in my completely dead battery under warranty. I charged it all night…read more(outside of my car) and it won't hold a charge. It won't start my car, I had a mechanic say the battery is bad and yet Oreilly's says they won't honor the warranty. They hooked it up to their machine and said, "eh it's got 11.9v and the machine says it's fine." Okay, NEWS FLASH: under 12v is dead, and you need 12.6 to start a car!!!! So clearly not only do they not know basic engine mechanics, they're useless. When I said this was ridiculous, they all literally laughed at me and said, "sucks to be you dude, talk to my manager, not me." Their manager then threatened to hold my battery hostage for TWO DAYS and laughed at me when I said all I want to do is trade in my dead battery for a new one UNDER WARRANTY (which I had the receipt for). Absolutely awful customer experience. They spent an hour charging my battery, said it was fine, and once I got home, guess what? THE BATTERY IS STILL DEAD!!!! So not only do they not know basic mechanics, they failed to honor a warranty I paid for AND LIED about my battery!!! My car started fine with my wife's battery, but with this FAULTY ONE UNDER WARRANTY, no start. What an absolute joke. I'm never shopping here again and I'll make sure no one I know does either. I filed a formal complaint with their corporate office and apparently their district manager will be following up, but avoid this place like the plague. I'll be sure to post this on every review site I find.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    Pull N Save - Springville - autopartssupplies - Updated May 2026

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