Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!

Knowingly sold me 4 bad tires they had on the showroom floor and wouldn't exchange for a more…read moreexpensive but usable set (yes I would gladly pay the difference). I understand I didn't purchase the warranty but if you know they're bad you shouldn't be selling them in the first place.

This group does a great job. I have found them to be good at diagnosing problems and repairing…read morethem quickly at a fair price. I would recommend them to anyone.

Needed a diagnosis to see what's wrong w my alignment and they diagnosed it at no charge. Well…read moreinformed boss who let me know everything wrong with the car and exactly what price, all the while explaining it very well to me, who doesn't have much experience with cars. Springville location highly recommended.

5 stars! Ken and Shellie from the Orem hub were super helpful! Helped me with my light replacement…read moresuper fast!

O'Reilly Auto Parts in Springville has the most incredible employees!!! Thank you Luis, Collin, and…read moreShawn for helping to install a new car battery in my GMC Acadia. Your kindness and patience is unmatched!!!

I thought this would be a good place to sell my old beat-up truck…read morebut it turns out they only accept 2000 and newer

Transwest is great salvage yard. Their inventory is enormous, and well organized. A typical…read moretransaction works like this: -- Customer walks in, tells manager at counter what he's looking for. -- Manager checks computer inventory for cars matching customers request. -- Manager calls yard employee who comes and retrieves customer. -- Employee and Customer ride in yard-car to the appropriate section of yard and employee pulls off part after customers approval. -- Employee and Customer return to office where manager prices the part for the customer and transaction is completed. Customers are generally not allowed to pull parts themselves. Speaking Spanish is helpful here, but not necessary. Their minimum charge is $35, so make sure you need more than just a radio knob when you go. Sandals are not allowed in their yard so wear shoes when you go. Their yard employees are extremely patient and courteous. They'll spend as much time as you need to get the right parts. A tip might be nice for the yard employees, though it's not asked for or expected. Their hours of operation could be better. 8am-5pm M-F. Closed Saturday. I'd like to shop here on Saturday when I'm working on project cars. Or very early in the morning. I'd also like it if they allowed customers to pull parts themselves.

When our truck broke down while visiting Springville, UT. We find ourselves in need of some auto…read moreparts. We called and spoke with Mike at Auto Zone on Main St in Springville. He was so helpful and knowledgeable. He and Vaughn (from South Africa) were a pleasure to deal with. They provided great customer service and a human warmth that made a stressful situation better. Thank you Mike and Vaughn!

My battery was dead twice today. I went to Advanced Auto Parts in Springville to buy a new…read morebattery. They were very courteous and could have sold me a battery. I was prepared to buy it. But they did sell one to me; they pointed out that it was Duralast and I had a 3 year warranty on it. It had a built code of 12/20 on it side. I bought it at Autozone 1 month after I moved to Springville in 3/21. They told me if I went to Autozone they would replace it. Two young men at Autozone admitted that it was still under warranty, but they did not find it in the system and were CLEARLY afraid of swapping it out with a new one. They said we had to wait for 10 minutes for their Manager Valentine H. He arrived and I could see why the 2 young men we so afraid. He treated me as if it was my fault the purchase was not in the system and that somehow I was trying to do something nefarious with my 18 month old battery that clearly had a 3 year warranty. In an accusatory voice Valentine said I had come by 3 months ago talking about the battery as if that was evidence of a scam. I have 5 cars, 2 of which are old Land Cruisers and have bought 2 new cars that needed batteries lately. I have no idea if I did talk with him about it, I don't remember doing so, but have no idea how that is a bad thing? I told him was first confused and did not know what I had done wrong and why he was treating me as if i was a conman. I was confused, but now I am angry. I need a battery for another car, I will be going to another shop to buy it.

Too busy scrolling their phone to help find a part.... I startled the guy when I asked for help…read more He wasn't willing to look up the part or come from behind the counter to help me look in the aisle for the part...

I needed a new battery and installation. Their service was fast and efficient and had me on my way…read morewithout any hassles. So glad to have this place in Springville.

Even though they were in their busy season, they had an available lift for my bike and looked at it…read moreright away. It was a quick fix and he also inspected a couple other things, took a minute to explain the issues, and filled up the tires. I really appreciated their help.

It's been a while since I've been into White Knuckle, but I bought a new Kawasaki ZX-14R from them…read moreand was very happy with the entire process. They made sure to answer all my questions, allowed me to test drive the exact bike I was considering buying (not a demo), and were really competitively priced compared to other places I was considering shopping. In fact, it came down to this bike, or another at a dealer in Draper, and that dealer wouldn't even return my calls, even though I was ready to make a purchase and had money in-hand. The people at White Knuckle were the total opposite. Great experience all around. While they were doing a final mechanical check of my bike before handing it over to me, they let me take out other vehicles, such as their Teryxs, just so I could play around a little and keep from getting bored! ;-) It was an all-around good experience. Would definitely shop here again.

The help I received here was amazing ...exactly what I needed…read more Before heading toward the Midwest, I knew I'd be driving into subzero temperatures. My windshield washer fluid had already frozen once when I was in Texas, and a local AutoZone there had sold me washer fluid rated only to 34°F... which clearly wasn't going to cut it. So I stopped here to make sure everything was taken care of before driving on to Casper, Wyoming. The staff was incredibly helpful. He immediately understood the situation and recommended a universal antifreeze coolant that could safely be added to my existing coolant. When I mentioned that an AutoZone in LA had sold me washer fluid rated for 34°F, he literally went "pffff." Not only did he help carry everything out to my car, but he also popped the hood and showed me exactly where to pour both the washer fluid and the coolant. Honestly, that probably saved me another 20 minutes of trying to figure it out on my own. I'd say AutoZone is my go-to place for help on road trips, and the service at this location was truly exceptional!!!

I was assisted my Daniel Q. Great guy and had car my car going in no time. Replaced my dead battery…read morehimself Super quick. Amazing personality and great customer service.