Recently purchased the best monthly pass option. Came tonight with a car that had dirt and dust all over and some mud by the tires. The customer service was great and the young lady who helped me was very insightful and informative. I love that they provide a dust wipe, air pressure, and vacuums complimentary with every wash. It's always nice having a clean car on the outside and the inside. It is great that they provide the tools to do these things yourself. The vacuums are strong! As mentioned above, my car had dirt, dust, and some mud by the tires. I ended up going through twice as the first time there were some soap marks from the first wash and mud by my tires. There were also some hard water spots. However, the dust and dirt was gone and my car looked so much better. As I was about to go through the second time, the employee informed me that one of their dryers has been broken for a little bit so that could be why the water spots were there. I asked if they have plans to fix it soon and she said that she didn't know. I sure hope it gets fixed soon for a quality dry! After going through the second time, there were still hard water spots (not sure if this was all due to the lack of one dryer) and the mud by my tires. I didn't have time to go through a third time but really would have hoped that by going two times in a row that it would've looked better (the mud and spots). I'm now going to have to get the remaining mud off on my own. Overall, good experience with great customer service. I suggest that the dryer get fixed as soon as possible. I would also like to see some type of improvement to the system to clean mud, especially with the colder weather and snow approaching us soon. I wish the water didn't leave marks either. I'll be back though with hopes to have a 5 star experience. read more

PG location, been coming ever since it opened. I've come 3 times in the past two months and each time they've been so rude and aggressive, seeming to be soooo incredibly irritated. very dissatisfied. read more

I went to a different location. Night and day difference. Audrey was so present and attentive to helping pull in. She did it with a smile and seemed friendly. She seemed like she likes her job read more

My family calls me Duckie, so naturally I was super excited to try out Quick Quack Car Wash! My experience was flawless. I handed the employee my free wash coupon, got my free air freshener for checking in on Yelp, and went through the wash in less than 5 minutes. It was very quick, and there was great service. I really appreciated the dash board wipe and the complementary vacuums they provided! There's also a cool tool by the vacuums that looks sort of like a glue gun, and it squirts out pressurized air when you press the trigger. It was so fun to use!!!! I loved using it to get crumbs out of hard-to-reach-places. (It is VERY loud and emits a very high-frequency noise, so wear earplugs or be prepared to cover your ears. It hurt my ears so I had to cover them with my shoulder and hand as I used the tool.) The workers didn't scrub the front of my car as some places do, and the soap wasn't colorful. :( But I generally had a good experience here! read more

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Love quick quack and all the convenient locations across the valley. They keep each car in the family looking in top shape.

I have washed my car here on several occasions because it's convenient. However, only does an okay job at washing my car. In my opinion, the quality isn't worth the price. I've heard several reports from neighbors who have had cars damaged in the wash here. I usually feel harassed a bit by the employees (who I'm sure are great people, just trained to use a specific sales technique) to get a monthly membership. Last but not least, the car wash is the cause of a gigantic pothole that causes damage to cars in the nearby neighborhood. Part of the responsibility (in my opinion) for fixing it should be Quick Quack's. It gets filled once every three months, but usually it gets emptied out by all the cars driving over it with wet tires within a few weeks. They just filled it a while ago and it's already eroding. read more

Great service! Jared was kind and helped out with a monthly pass, I'll never go to a different car wash

very clean, fast, and nice. Their service is amazing and their value of the washes are so much more than i pay for.

My husband took his brand new GMC Denali truck through their car wash last summer. We still have the incident report. We have called multiple times, and I have stopped by more than once. No one has responded. T read more

So I am an honest fan of Quick Quack, but this location (right by my house), needs some help. I feel bad for the employees that do come in and work their butts off. The current model of checking customer's in via license plate # by hand is awesome for the face to face customer relations, but is drastically slowing down service and in return the facility is not getting the upkeep needed. You can be waiting a solid 15-20 minutes to get up to check in. In comparison to local competitors, their process is 5-10 seconds, and never a line. Please check out Fastpass process picked up by Supersonic, this will help your current employees and management greatly. I would say 75% of the time either the vacuums or air wands are out of order. Trash tends to be overfilled. Cleaning wipe for your dash/console given at each wash is very helpful. Great employees, but being setup for failure. read more

Horrible customer service. Car is always dirty or soapy afterward. New system doesn't work.

I have really wanted to like this car wash chain as they are popping up all over Utah but each time I try a different location, I leave extremely disappointed. Unfortunately today at the Pleasant Grove location was no exception. I came in with a dusty and slightly buggy vehicle - nothing out of the ordinary or extremely dirty - and left with only a slightly cleaner, still bug covered vehicle after going through their wash twice. The employees are generally pleasant to interact with at most locations and this was the case again today. That being said, if the employees would put in even half of the effort into prepping vehicles that they do into trying to upsell the clientele on monthly wash passes (which would be an excellent value if the washes actually did anything) the experience would be far better. read more

Destroyed my windshield then refused to fix it claiming they had no liability. There was FIVE other cars in the lot with freshly broken windshields and I WATCHED another car come out with a crack that the driver confirmed was brand new. As a chemistry student it was very apparent that they were using water far too hot for the weather conditions. The manager was also very rude and would not provide me with corporate information. Do not go here they clearly do not know what they are doing. read more

I love being able to quickly go through and get my van clean to stay looking sharp for customers thanks quick quack

Never knew a monthly car wash subscription existed until we lived in Utah - so here we are! For $29.99 a month you can come in and get unlimited washes to your heart's delight, you can even come three times per day if you wish! I've gone to several locations (American Fork, Highland, and this one) before I committed to the monthly subscription. I've had the privilege of meeting the manager Hector in this PG location, and he was super friendly, personable, and just relatable. Every time I come in and see him he always had a smile to his face! The rest of the staff always seemed friendly and happy to be there - which makes a difference in customer service. A few days ago, I met the new manager, Terence, when I asked if Hector was in. Terence stated that Hector trained him to be the new manager for this PG location. He was also friendly and personable. Also, they have on-site vacuuming and suction to clean out the interior of your car. In addition, if your car didn't completely get cleaned off going thru the wash, you can have them repeat it again for free! read more

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Well, I wanted to give a better review of this place. Not that it's bad, they certainly do an adequate job cleaning your vehicle. But it's not as good as they were originally. It's really that the quality of the wash and rinse just isn't that great, leaving spots on your vehicle. to the plus side the monthly plans certainly are reasonably priced and the ability to add a second vehicle for $10 is a great deal compared to the competition. And the staff is very friendly and helpful. Hopefully they can fix whatever has changed since they opened this location and bring the quality back up. For the record, it seems that this issue is only a problem at this location, and the wash quality is better at their Lehi and Highland locations. read more

Quick Quack Car Wash - Car Wash Near Me - Pleasant Grove, Utah

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I had a really good experience getting my car washed. I will continue to come here. It was fun and my car looks really great!!

The worst customer service I've ever dealt with. A piece of my car got ripped off in the car wash 3 months ago. I followed the steps and was told quick quack would cover the cost to get it repaired but now have been waiting for over 2 months for "corporate" to approve it. The store manager hasn't given me an update in almost a month and I've given up hope that calling the customer service center will fix anything. read more

Quick Quack Car Wash - The email saying they'd fix it FROM JUNE 15th - Car Wash Near Me - Pleasant Grove, Utah

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I was very excited to see a Quick Quack come to my neighborhood. I've had a pass since they opened and got their top quality wash pass for 1/2 price for 8 months! Good service, most of the employees recognize me and just pass me through quickly. The wash is good and my kids love going in it . I love the tire cleaning and the smell of the shampoo, even though it's outside the car, makes the inside smell super fruity and delicious. There was an issue at the beginning with one roller knocking my driver rear view mirror out of place, but after telling them, they fixed it! Always have a shiny clean car now! Recommended to anyone that cares about their car! read more

I was welcomed so warmly by Bailey, the amazing employee with blue braces! She's amazing and I just wanted to give her some recognition! If I could tip her I would! read more

I've never been so upset with a quick quack location as this one!! the absolute nerve of their employees skipping five cars back to let a customer who just showed up to skip the line and spend 10 mins just talking to them. I mean really location is great but seriously whoever is in charge of this location needs to retrain these employees because it is just straight up rude!! read more

I love car washes as much as the next guy, but for the price of the 'Better' wash, it didn't do much. I still have to scrape the bugs off the front of my car.. read more

Quick Quack Car Wash - Car Wash Near Me - Pleasant Grove, Utah

We like the convenience of the monthly membership and how quick they get us through the wash. Sometimes we don't need the complimentary wet wipe they hand out, but we appreciate the option and wonder why other car wash places don't offer one. This location (PG) has people smoking more often than the Orem, Highland, and AF/Lehi, and it seems there's probably an employee that smokes in a vacuum stall (or in her car that's parked there) then leaves the butts on the ground. When I'm enjoying the freshly washed scent of my vehicle (the deodorizer comes through the vents, especially when the A/C is on), it's a buzz kill when a customer is smoking while vacuuming their car nearby. (cough, gag) Wish the property was smoke-free. read more

Thank you thank you thank you for providing towels at your car wash! I moved here from out of state where towels and an air freshener were standard and I've been searching for a similar car wash experience in Utah. Adding towels made Quick Quack keep my business! Also love how convenient all of your locations are! read more

Awesome car wash!! For the past 3 years I've purchased a monthly pass from Supersonic until I tried Quick quack car wash due to the extended hours the car wash itself is far better not to mention their prices are better the vacuums are better they have the dash wipes as well as the microfiber towels for washing windows and drying there seems to be one in every town overall just an amazing experience I love quick quack car wash and would highly recommend it to anybody!!! read more

Since going through this quick quack car wash, my Toyota Camry steering wheel makes a sqeek noise in the steering column when turning. I Took my car to a mechanic and they said water got up into the steering column area . They said eventually it will dry out over time. I won't be returning to quick quack! read more

Hector is a great guy, the employees at this location are great, and the carwash is super quick and easy to get in and out read more

Quick Quack Car Wash - Best carwash in town - Car Wash Near Me - Pleasant Grove, Utah

This place did its job. It got my car cleaner than its nearest competitor, with no comparison. The staff that helped me was friendly and fast. I think I have found my new car wash subscription service. Did I mention the vacuums and compressed air hoses?? Awesome little perk. So worth it. read more

This place keeps getting worse. Now they're out of the wipes they offer to clean off the dashboard. They raised the monthly price, but offer less. read more

I really like how fast this car wash experience is. You don't even need to get out of your car until you get to the vacuuming area. And even then if you don't want to vacuum you can just go on home. You get to stay in your car as it goes through the car wash. You put your car in neutral and line up your tire onto the track and then it pulls your car through for you. If you have kids like mine that enjoy getting to go through the car wash, it's like a little carnival ride for them. There is a 10 minute limit in the vacuuming stall area. But if there are not a lot of cars then you can stay for a bit longer. I did have to try a couple different vacuums to find one with good suction. It seems the ones with the toilet paper roll shaped hose are better at suction than the ones with the hose that fans out. Also a couple of the trash cans were too full to put anything in but I was able to find some trash cans with room as well. All in all my car is nice and clean so it was a good experience. read more

Car wash ripped off our FACTORY INSTALLED running board and they refused to pay for it. Will never take any of our cars there again.

Car wash arbitrarilly closed by employee at entrance after waiting in "illegal" (employees word) line from which the employee had been allowing cars entrance until we and all subsequent (10 +) cars were two cars from the entrance. And no, the car wash hadn't experienced any mechanical issues necessitating a closure. This location needs to be closed due to location being inaccessible any time after a storm when there is a large demand. read more

Really friendly staff! Made the switch from the other car wash in town and I really like that they give you a wipe for every visit.

Quick quack car wash is awesome and I would recommend it to anybody. If you need to cancel or change your subscription, good luck trying to reach their customer service line. I even left a message "for quicker service." But I haven't heard back from anyone in over a week. read more

It's a car wash; not much more to say about it. The basic wash is about the same as the car wash at the gas station, but the quality is a little better. The free vacuums makes it a very good deal and the friendly service is also a plus. My husband likes the air hose--I don't think I would use it much. read more

Tried to cancel my membership and the customer service is non-existent. They won't cancel it in person even though I've called 3 times in the past week and no one answers the phone during their business hours. I was on hold for 20 min and then they just sent me to a voicemail. I left voicemails and even sent 3 emails and NO ONE WILL CANCEL MY MEMBERSHIP. Terrible customer service. Not to mention a car almost ran into the back of my car while I was in the car wash because their fancy system had a glitch. Luckily I saw it coming and was able to drive off in time. I'll take the self serve wash over this place any day. Overpriced and awful service. The only reason they are in business is due to the monopoly in Utah. read more

Wish I could give zero stars! Looks like "updating" dumps the original message, so trying again. Very disappinted when I tried this place. I've seen them popping up and thought that must mean something, but what a waste! I went through in my little Prius, and I should have been paying more attention -- I was wiping my dash with a cloth they gave me. In the meantime, it seems only the sides of the car were washed! I got home and found the hood and top looked, at best, like there had been some dirty rain -- pretty much what they looked like before I went in. Luckily I found another place nearby for half the price, and although it doesn't look new and fancy, it actually washes the car. I see the reply from Kristi, but I don't know how to make private contact, so this stands. Don't waste your money. read more

Had to move to 3 different stalls to find working vacuums and all trash cans were overflowing. Usually we like our local Orem quickquack though. read more

Great car wash. Love the concept and that there are so many options around me to keep my car clean all year round. The people are friendly and the wash does a great job on my vehicle. Great value. read more

The car came out perfectly clean. Only a few water spots remained, but very acceptable. They got my car through the line quickly and efficiently. Will be returning. read more