The battery in my key fob was dead. I was parked at the library and my car wasn't starting. I was…read moreable to walk to Napa from the library. I was immediately greeted when I walked in and they asked what she could help me with. I told her I needed a battery but I wasn't sure which kind. They opened up my key fob since I wasn't sure how to do it. They had the battery I needed in stock. They put the new battery in for me. The price was very reasonable. I was expecting to pay way more. I would definitely come back here.

Looking for parts definitely try them! After striking out at two other parts stores, NAPA came…read morethrough! This location had our part! Very friendly and helpful staff! Clean store! Thanks!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!

5 stars! Ken and Shellie from the Orem hub were super helpful! Helped me with my light replacement…read moresuper fast!

O'Reilly Auto Parts in Springville has the most incredible employees!!! Thank you Luis, Collin, and…read moreShawn for helping to install a new car battery in my GMC Acadia. Your kindness and patience is unmatched!!!

This group does a great job. I have found them to be good at diagnosing problems and repairing…read morethem quickly at a fair price. I would recommend them to anyone.

Needed a diagnosis to see what's wrong w my alignment and they diagnosed it at no charge. Well…read moreinformed boss who let me know everything wrong with the car and exactly what price, all the while explaining it very well to me, who doesn't have much experience with cars. Springville location highly recommended.

Too busy scrolling their phone to help find a part.... I startled the guy when I asked for help…read more He wasn't willing to look up the part or come from behind the counter to help me look in the aisle for the part...

I needed a new battery and installation. Their service was fast and efficient and had me on my way…read morewithout any hassles. So glad to have this place in Springville.

The help I received here was amazing ...exactly what I needed…read more Before heading toward the Midwest, I knew I'd be driving into subzero temperatures. My windshield washer fluid had already frozen once when I was in Texas, and a local AutoZone there had sold me washer fluid rated only to 34°F... which clearly wasn't going to cut it. So I stopped here to make sure everything was taken care of before driving on to Casper, Wyoming. The staff was incredibly helpful. He immediately understood the situation and recommended a universal antifreeze coolant that could safely be added to my existing coolant. When I mentioned that an AutoZone in LA had sold me washer fluid rated for 34°F, he literally went "pffff." Not only did he help carry everything out to my car, but he also popped the hood and showed me exactly where to pour both the washer fluid and the coolant. Honestly, that probably saved me another 20 minutes of trying to figure it out on my own. I'd say AutoZone is my go-to place for help on road trips, and the service at this location was truly exceptional!!!

I was assisted my Daniel Q. Great guy and had car my car going in no time. Replaced my dead battery…read morehimself Super quick. Amazing personality and great customer service.

Christopher and Matthew!! Super customer service!! I was treated very nice!!!!…read more ProMotion!!! Keep up the good work!!!!

This is the worst customer service I received in a long time. I ended up walking out. the lady…read morehelping me ended up helping another customer while I went to take a picture of my license plate and not finishing with me. the guy who came to help told me the what I needed but didn't help me find it. I have never had someone helping me and just drop me to help someone else. so disappointing and a waste of my lunch break!

I cannot praise Bodie enough. Honesty, integrity and kindness are what he exudes. I brought my…read moremother's car in to be looked at for a dreaded catalytic converter code. He called me about an hour after dropping it off and asked me to come down so that he could show me what he sees with the car up on the lift. When I got there he walked me through how either the engine or turbo was pushing oil into the exhaust system and is what ruined the catalytic converter. He told me that he recommended not repairing it and moving on from the vehicle as the repair with the new catalytic converter and pulling apart the engine to find the source would be very costly. Having found an honest mechanic, I then picked his brain for another 15 minutes regarding his experience with different vehicles. After driving the vehicle, diagnosing the exhaust system, putting it up on the lift and walking me through everything, he didn't want to accept payment! He felt like he didn't do anything for me! After some haggling he agreed to take half what he had earned. Maybe it was a wise move though. He will now be the only mechanic I send anyone to.

Been in Springville a couple months now and needed a basic service. They were extremely helpful and…read moredidn't try to upsell me on anything unnecessary. Would highly recommend!

Knowingly sold me 4 bad tires they had on the showroom floor and wouldn't exchange for a more…read moreexpensive but usable set (yes I would gladly pay the difference). I understand I didn't purchase the warranty but if you know they're bad you shouldn't be selling them in the first place.