Worst customer service experience I've ever had. Run don't walk away!! Go to Napa they are actual…read moreprofessionals.

....they seemed helpful over the phone, then I showed up at 5:30p on Saturday and they were closed…read more(published hours on web and in doors say open till 6p). Not cool.

The battery in my key fob was dead. I was parked at the library and my car wasn't starting. I was…read moreable to walk to Napa from the library. I was immediately greeted when I walked in and they asked what she could help me with. I told her I needed a battery but I wasn't sure which kind. They opened up my key fob since I wasn't sure how to do it. They had the battery I needed in stock. They put the new battery in for me. The price was very reasonable. I was expecting to pay way more. I would definitely come back here.

Looking for parts definitely try them! After striking out at two other parts stores, NAPA came…read morethrough! This location had our part! Very friendly and helpful staff! Clean store! Thanks!!

The people at the Springville Tunex have been there to cover my automotive needs for many years…read more Their customer care is always friendly and professional. I find that their prices are right on line with other places in Utah county. It's very nice to have access to a mechanic I can trust.

I appreciate that they do the work I ask and do it well. They don't try and upsell. Great customer…read moreservice!

I've brought cars up from Las Vegas to natural solutions for years. It's worth the drive to know…read morehonest mechanics and great people are taking care of your car. This past month I've brought 4 cars for them to fix and will continue to bring friends and family's cars as long as they are in business.

I have known Marcus for years. He is someone you can really trust. I have referred many people to…read morehim over the years. Could not say enough good thing about him or the shop. Great honest service!

Went to them to get my Jeep fixed spent over 7k just for them not to do things right. Add things…read morethat were not needed and avoidable / screw ups on their end. Then to not have the vehicle fixed with NO warranty's just days after. Motor work! The service guys were rude and disregarding. No loaner cars, and my car was there for 5 months! Nothing. I tell people to not take their vehicles here, because it was that bad. I wouldn't even trust buying vehicles from them. Because it'll cost you more to fix their mistakes elsewhere, and it's not worth it.

I would not recommend this dealership to anyone looking for reliable Jeep service, tire sensor…read morereplacement, or honest customer support. I bought a brand new Jeep Gladiator from this dealership and immediately ran into problems caused by their service department. They swapped the tires from my old Jeep onto the new Gladiator, but kept the incompatible TPMS tire sensors that don't work with a 2025 model. I contacted the dealership to get the tire pressure sensors replaced, since the issue was clearly caused by their mistake of not moving the new sensors to the new vehicle. Instead of fixing it properly, I was told I would have to pay over $800 to replace sensors and rebalance the wheels -- for a problem that should have been handled before delivery. To make matters worse, they removed 2025 TPMS sensors and left the 2021 sensors, and that's why the wheel balancing is now off as well, creating additional issues that never should have existed on a new vehicle purchase. This is poor customer service, poor workmanship, and zero accountability from the Jeep service department. Buying a new vehicle should not come with avoidable repair costs caused by dealership errors.

I was having an intermittent problem of the truck not starting…read more After months of trying to figure out the problem, I talked to the service department at Watts. They had some ideas and knew where to focus. They found the problem in a short time, replaced the faulty module at a cost that's was a fraction the cost I was expecting ! Thank you, Great job Dustin !!!

can't trust their warranty . After 6 months purchased the lift truck from them, not even 9k of…read moremiles running, the shocks are leaking oil. I contacted their sale man ( Hunter ). And got bumped to warranty department and one more bumped to mechanic department , and got many promissed to send the parts out, after about 2 months I couldn't wait, I have to buy and change new shocks. Untrustworthy.

Today was my first experience with Discount Tire. I stopped at the Orem store first and the…read moreemployee I talked to was condescending right off the bat. I asked him if some tires I was looking at online were in stock. He retorted, "What does it say? If it says in stock they're in stock." I was like, "Oh... okay... I think I'll try your Lindon location,"and left. Then I stopped at the Lindon store and met Jonathan (Jony). Dude might be the best sales person I've ever met. Took his time to explain everything. Verified that the tires I had been looking at were, in fact, NOT in stock in Lindon or Orem (as opposed to what the website said) and recommended some alternatives that were in stock. Took time to come look at my truck, brought the tire out to look at next to my truck, and found a discount for me to boot! We'll see how the tires ride and wear, but so far I'm very pleased with the value. And he saved me $900 on a set of tires over Les Schwab.

I had the pleasure of meeting with both Hope and Skyler. They were both so personable kind and…read morehonest!

Have been in many time went over and above many times helped with plug gaps and finding hard to get…read moreparts

Sleezeballs. I brought in my completely dead battery under warranty. I charged it all night…read more(outside of my car) and it won't hold a charge. It won't start my car, I had a mechanic say the battery is bad and yet Oreilly's says they won't honor the warranty. They hooked it up to their machine and said, "eh it's got 11.9v and the machine says it's fine." Okay, NEWS FLASH: under 12v is dead, and you need 12.6 to start a car!!!! So clearly not only do they not know basic engine mechanics, they're useless. When I said this was ridiculous, they all literally laughed at me and said, "sucks to be you dude, talk to my manager, not me." Their manager then threatened to hold my battery hostage for TWO DAYS and laughed at me when I said all I want to do is trade in my dead battery for a new one UNDER WARRANTY (which I had the receipt for). Absolutely awful customer experience. They spent an hour charging my battery, said it was fine, and once I got home, guess what? THE BATTERY IS STILL DEAD!!!! So not only do they not know basic mechanics, they failed to honor a warranty I paid for AND LIED about my battery!!! My car started fine with my wife's battery, but with this FAULTY ONE UNDER WARRANTY, no start. What an absolute joke. I'm never shopping here again and I'll make sure no one I know does either. I filed a formal complaint with their corporate office and apparently their district manager will be following up, but avoid this place like the plague. I'll be sure to post this on every review site I find.