Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

I purchased a used vehicle over the internet and funding cleared over a month ago. It took weeks…read morefor the transporter to pick it up and deliver it to Texas. They did not provide me with the title, they say they don't have it - and it isn't their responsibility to provide it. The State of Texas will not title it without the previous title, and it cannot be registered. I contacted the Arizona DOT and they said there is no Arizona title for that vehicle. Do not let this happen to you. I'm being fined because I did not retitle it within 30 days - and I'll be fined again at 60 days...

VPS Rocks! (Out-of-State Purchase)…read more I've been searching Autotrader, craigslist and Facebook marketplace for a couple months now looking for another heavy duty vehicle for my newly started business. I've never used a auto broker before and was skeptical this would go smoothly as I usually try to have friends or family check vehicles out for me but we all know how that can be. I found VPS on Yelp and after doing some research by visiting his website along with the many reviews on Google/Yelp I decided to take the plunge. I contacted Dave via text late on a Saturday and was texted back that same night. He ask for a link to the vehicle I was interested then without asking pulled the Carfax of the truck and showed that it had been in a minor accident. We discussed more and I decided I was serious and ready to make the purchase. Dave swiftly took over and made an appointment with the seller, scheduled a basic vehicle inspection that included a diagnostic check as well as 10-20 photos of the body and undercarriage including a short video of the engine idling that I specifically requested. I then proceeded to negotiate a price with the seller that we eventually locked in. I was able to send the funds directly and securely witch gave me added piece of mind. Dave met with the seller got all the paperwork taken cared of (notary, title, bill of sale, etc) as well scheduled/coordinated a new windshield replacement that the seller agreed to take care of prior to selling me the vehicle. Lastly Dave was able to clean, prepare and store the vehicle safely till we could schedule shipping to me. Dave went above and beyond my expectations! He was willing to help with whatever was needed. Reliable, friendly, vehicle knowledgeable and great communication. This was the smoothest out of state purchase I have ever done. I will definitely use vehicle purchasing service in the future. SAFE, EFFICIENT and Reasonable! Thank you very much. VPS - "Enjoy your life, I got this" Best Regards! Daniel

I really can't say enough about Dave! My family has been working with him for all of our car…read morebuying needs for over a decade, and he is the only one we trust. Not to mention, his fee is an insane deal (and he really should be charging more for the incredible service he provides!). I was finally ready to buy my first car this month and I knew immediately that Dave would be the only one I would trust in my first car buying experience. He found me the PERFECT car well within my budget and worked with me all along the way to make sure I felt comfortable and that I was informed of all the important information. He made the entire process so easy and stress-free, and I can't think Dave enough for finding me the perfect car that I absolutely LOVE, which we signed for today! You don't need to look any further - Dave is your man! Incredible service, incredible price. Worth every penny and more!

I highly recommend! They were fast, efficient, and offered a fair price for my vehicle. Angel…read morepicked up my hard to get to dead vehicle out of my apartment garage. He was skilled and very friendly and professional. Great experience!

From the owner: Good intentions sometimes lead to non-moving vehicles and sometimes the best decision is to let it…read morego. Corner Stone Cash for cars ensures fast and friendly removal of all old and unwanted cars in any condition: running, wrecked, or immovable.

I consigned my vehicle with Gateway in January 2025. After no offers, I decided to end my contract…read morewith them and advised them on this is October 2025. My contract was up in January 2026 so I was in contact with them about pick up. I was advised the vehicle was pulled out and ready to drive home so I arrived the next day to drive it home. The vehicle had not been moved and was not running, due to battery and fuel line issue, so I told them I would come back the following week to pick up. My contract expired 2 days after I initially tried to pick up my vehicle. 6 days after my contract expired and while I was out of the country they sold my vehicle. I advised them that my contract expired and since they had no deposit secured prior to my contract expiring that the 15 day extension did not apply. I showed up to retrieve my vehicle a second time and they refused to release it to me and sold my vehicle after the contract expired and after 4 months of communication stating I was not renewing after it expired. Shady business practices and shady salesmen. Scott and Tim did not care about the illegal sale and were just concerned about their sale. I advise to go elsewhere.

I give the car a 5 star. But, Gateway Phoenix chapter a 1 star. Here's my experience;…read more I purchased a 2007 Ford GT500 w/ under 31 k miles and it is noticeable that the GT500 was taken care of. Now of course, like any other buyer, I am going to have questions, because I don't have the luxury to drive a couple of minutes to Gateway (I reside in Southern CA), i.e previous owners?, why is the car being sold?, any mods? (and yes it does), service and upgrade receipts from owner? (if any), check engine light on? , etc. I gave this consignment a chance considering reading the negative reviews in regards to very poor communication, no follow through (and, of course follow through is only present here at Gateway, to "smoothly deliver" your car purchase and get their $) is when there is only communication. I can now see why the reviews explains that. We are ALL adults and ALL of us visiting or being a client of Gateway are professionals. Ethics, Communication, INTEGRITY, shall be present along with other excellent characteristics. The Gate Phoenix chapter unfortunately doesn't acquire such characteristics. Now, mentioning the questions above, yes there were SOME that were answered but, half assed, meaning bullshit answers. 2 love ones accompanied me in visiting Gateway to check out the GT500, and witnessed what transpired about this check engine light being on. A conversation took place the day off my arrival. Indeed the car's check engine light was on and as I was attended by salesman Al, he commented "The check engine light is on, because a lack of turning on the cars. It's the battery that made the light go on. It happens here all the time with cars being here. We'll take care of it for you don't worry!" Both my loved ones witness that conversation including, surveillance video(s), if there is audio, at the warehouse in case corporate wants to review it. That's my testimony. Bill the rep, I was working with, also mentioned the same thing. "Raul, we'll take care of that for you, we are starting the car once in a while to work on the reset." I have texts threads to show this. I had also asked for service receipts before agreeing to purchase the GT500. I too have texts threads for that. My point is, I was lied to. The Check engine light was still on after I received it from transport, 11-15-2023, and still no service receipts after Bill acknowledging he got in contact with the owner of the car. I made numerous attempts in asking for the check engine light issue to be resolved, as I was told it was going to be resolved, and attaining receipts to no avail. Including, leaving a voice message to there direct line. Bill, however in a conversation approximately 11-09-2023, mentioned we never discussed any receipts. I also have the text threads sir of that conversation as well. My integrity is not be questioned. Now, the issue of the check engine light, I myself, scanned (note I'm mechanically inclined) that wasn't taken care of and It WAS NOT a battery or service issue. P0190 Fuel Rail Pressure Sensor A Circuit displayed on the scanner. Not a big deal I'll address this issue. My point is INTEGRITY. I can see how the Reps at Gateway Phoenix Chapter will do to "gain your trust" and stabb you in the back once they sell you their clients car" or get their way, wash their hands and call it a day. How unpleasing. Before you, Gateway Corporate, respond that I having an option for a "3rd party mechanic of my choosing" let me say this, if that's the case, DON'T have your staff speak and act as if they are certified mechanics and lie to their clients; and if they are or were certified mechanics, don't have an integrity issue. I gave you my trust and the benefit of the doubt to give this business a chance. Also, note no message nor response after purchase from Bill. Word of mouth and reviews for the public to see is how one will loose credibility. Be veridical, and pellucid. Or does Gateway just confabulate and maunder demonstrating they are a prestigious business, clothed in sheep's clothing, but are actually Villainous, Nefarious and clothed in wolf's clothing? My 1st consignment purchase was unsatisfactory and disappointing. I don't regret purchasing the GT500 I regret purchasing it from Gateway. Gateway, you give other consignment dealerships a bad reputation and I will never purchase at Gateway or conduct business in any other consignment facilities. Way to take care of your Public Safety brothers and sisters in uniform. Thank you for allowing to express my experience.

I have dealt with this company a couple times before between me and my daughter. I called JC, I…read morepresume he's owner/broker there up around 3:30 p.m. on October 21st 2024.​​We exchanged information for the car and I accepted his offer. Rick was the tow driver, of all the 3 past cars junk cars bought. He recognized me, which was nice. Ric examined the car thoroughly. Ric has worked there a long time! He's professional, thorough, & gives great customer service By 6:30 my car was gone I will definitely be calling them again I hopefully not too soon thanks JC and Rick

The most unprofessional business in Phoenix. I called to get a quote only to get no answer. And…read morewhen I left a review the owner or whoever Justin is was EXTREMELY rude not only in his response but on the phone and then continued to text and harass me. This is not okay and not how a business should be ran. VERY unprofessional and outrageous.

Paul responded almost immediately to a question I posted on Yelp. I had a particularly stressful…read moresituation (in from out of town, selling a car on behalf of sick relative) and he was great. He walked me through the process, arranged to meet within an hour of talking to him, was early to the appointment and then met my price. He was professional, courtesy and met every expectation. The world would be a better place if we had more businessmen like him. Thanks very much!!

Listen! I am not sure who I just talked to, but it was a human. They listened to what I had to say,…read moreoffered some great advice, and didn't try to scam me or have me sell my car for peanuts. Those are the requirements for making a customer happy. Even tho I ended up not doing business with them (because it was a better option for me) , I highly recommend them if you have any questions or trying to sell your car for an honest price.

'Everything! Steven is the go to guy for service he had ny car back to me in less than a week!…read more Master cylinder hydraulic system went bottoms up, he replaced it all and fixed another problem. They have been fair with everything i've had fixed. Its a 2004, so its bound to have some issues. But its a beautiful car, I'm happy as can be! I am not someone who gives positive reviews to someone who I think has ripped me off. This is my 3rd car purchased @ autohouse. I will go back for my 4th car. Its all about Loyalty. 'Anyone who has problems with anyone @ Autohouse, imo, has an attitude and needs to adjust it because these people are here to help you!

Dishonest and Unprofessional from Start to Finish!…read more My experience with Auto House Tempe was extremely disappointing and frustrating from beginning to end. I encountered misleading advertising, pressure tactics, and a complete lack of professionalism from the salesman (Grant), the manager, and the finance department manager. The vehicle was advertised on Cars.com at a low price, but once I arrived, I was told that price only applied if you had a trade-in and financed through them. They claimed Cars.com is a third-party provider and that they "couldn't include the fine print." That alone felt deceptive. On top of that, they added $1,700 in mandatory upgrades that were not disclosed in the advertised price. These upgrades were not optional--you had to pay them, which significantly changed the real cost of the car. During my first visit, they pressured me to sign a deal based solely on a monthly payment. I was very clear that I wanted to negotiate based on the advertised price, not a payment. After a lot of back-and-forth, we finally reached numbers I was comfortable with. When I returned for the second visit, they demanded a deposit before providing full, detailed paperwork. I have never purchased a car where I was asked for a deposit before reviewing the complete deal--this was a huge red flag. They also required signing an "as-is" agreement. I asked reasonable questions: * What happens if I drive off the lot and the car turns out to be a lemon? * Is there an inspection report? * Is there any base warranty? The manager assured me yes and promised to email the inspection report and warranty details the next day. It has now been five days, and I've received nothing. I also texted the salesperson and got no response. I recently moved here from California, and I can confidently say this type of business practice would never fly there. I'm shocked this dealership is still operating the way it does. Buyers should be extremely cautious. Do yourself a favor and do not go to Auto House Tempe.