I have been looking for a parts for my car for over 3 months. I looked at their site. It was simple…read moreto look up my part. I called them and spoke to Braydon. He was very helpful. He even sent me pictures of the part. I had ordered the part before and it wasn't the right part so I wanted to make sure this time. He told me he would call me back, and he did! He was amazing, answered all my questions, and is sending my part to me. The price was hundreds of dollars less than any where else. Shipping from Wa to CA was inexpensive too. I would definitely recommend them for all your used auto parts. Braydon was AMAZING.

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

Friendly and knowledgeable service. Their free battery and charging system analysis is one of my…read moretop services I recommend.

II was at my lunch and went to return a seat cover set that was never opened and even had a…read morereceipt. It took 15 minutes and I was the only customer in the store. The box was in perfect shape nothing wrong with anything. He hemmed and hawed about having to damage it out, went to the seat cover isle mumbled that he wished they never carried seat covers. Finally he decided to damage it out why I don't know why. Then male customer came in and they were all over helping him, 3 people to help one guy, made me feel like I did not matter. Maybe you just don't like older women. It should not take 15 minutes for a return with a receipt and an item that was never used. Plus, I could of done with out all the negative comments and being made to feel bad because he decided to damage the item out even though it was very much re-sellable. NOT going back to that store ever.

Always taken care of! Appreciate the rewards program. Conveniently located near me. Thanks for…read morekeeping most of what I need in stock, as well.

I went to check out a 2015 Toyota Tacoma. They were selling it for 17,000 which made me think this…read moreis a great deal, what could possibly go wrong? Upon arrival it doesnt start and they have to bring in a mechanic to jump the damn car. I take it for a spin for the jokes at this point and pull into a parking lot about 5 blocks away to make sure it I can turn it off and start again without it dying. it dies yet again so I have to walk back to the dealership and give them the keys back. long story short this place is a shitty used car dealership that lacks the common sense to check if a car can even fucking start before selling it. i wouldnt trust anyone there trying to sell me a car

Excellent experience here. I was very lucky to find them passing through town just when I needed…read morethem.

Came in to buy 1 item. Walked the store and had no luck finding it so I figured I would ask the…read morecounter person for help. Walked up to the counter and the person up front walked away and told me"I'll be right with you ". While waiting two other employees walked by me, saw me standing at the counter and never once asked if I was being help or even acknowledged my presence. Finally after waiting for in my opinion longer than I should have I left and got what I needed somewhere else. I could have understood having to wait for help if they were busy, but I was the only customer in the store.

I have used O'Reillys many times, but have never felt more unwanted as a customer at this store. I…read moreneeded to return a car battery that was leaking from the side seam and top cap that covers the battery cells. The battery was also bulging as well as losing power under a load. The vehicles alternator is new and the wiring is good. When I walked into the store, none of the three people behind the counter said a word to me, Vinny was standing behind a register, just staring at me and assistant manager Leanna didn't acknowledge my presence either. However, when other customers who were not a person of color entered, they were greeted Immediately. After explaining the issue to Vinny he used an unloaded meter to test the battery however did not add any kind of load to it and told me it was good, never mind the battery acid all over the side and top. He called over the assistant manager, and my interrogation began. They treated me as if I was lying, completely dismissed my concerns and even went back to the rear office to speak with Samantha the manager to discuss whether or not they would honor the warranty. I was then told I would have to bring the vehicle back with the battery installed so they could check everything to make sure for themselves or the warranty on this new battery would not be honored. The whole tone of the conversation and demeanor of Leanna was demeaning, dismissive and insulting. It was clear she did not want to assist me or even have me the store. Needless to say, I will never use O'Reillys again and highly recommend people of color to go elsewhere.

After a local shop failed to tighten the bolts on my skid plate after an oil change and I lost one…read more(and almost another), I came here to buy replacements. The staff was so unbelievably kind and friendly. I chatted with all of them, and the manager personally replaced the bolt for me (and added Loctite) so I wouldn't have to return to the horrible oil change shop. I felt respected and listened to here, and I will definitely return again if I need any auto parts.

OMG. Called in advance to confirm they'd install my own brand-new parts. I needed an entire…read moreexhaust system replacement on my work-van, and had no problem paying their labor rate to have them do it. They'd done work for me previously, two years earlier, did an excellent job at a fair price, and I highly recommended them after that. I'm a decent mechanic and normally do my own work, but an injury prevented this after I'd bought the parts from Amazon (hospitalized). Ron told me to bring it in at 8 am since they didn't take appointments, "So they could make sure they'd have everything needed to do the job". I explained that I was two hours away so asked if I could drop it off the night before, making me first-in-line for the next morning. He said that would be even better. I didn't want to leave the house at 5:30 AM just to make sure I was first in line (really glad now that I didn't). It had to be done the same-day if my wife couldn't pick me up. It's a major event to pull this off because my wife works around the USA in federal courtrooms, and is normally only home on weekends, so we had a rare weekday time-window to pull this off with two drivers. She flew back into town the night before and stayed-overnight to make this happen. I pulled in at 3 PM Thursday afternoon after a two-hour drive down, and Ron shockingly told me he'd need to keep the van 4-5 DAYS before he could get to me. WTF? "You guys who bring in your own parts move to the end of the line. MY CUSTOMERS come first!" I was stunned. I WAS A REPEAT PAYING CUSTOMER!! "I don't care if you even came all the way down from CANADA! It's not my problem". We didn't come from Canada, but 12 miles short of that. USA. Didn't care that I was a repeat customer who'd highly recommended him in the past. He then told me that he wasn't going to commit to doing my repair "Because someone else may come in who needs a $1000 catalytic converter replaced, and they're my priority. I won't risk losing their business because I'm doing your job". Of course. I did my best to stoutly shame him into being held accountable to some sort of human decency and accountability, that I had acted solely on his instructions in bringing it down, reminding him that in dropping my rig off the night before, I'd be first in line for his 8 AM chaos. Seeing that his brash, crass, BLUNT rudeness wasn't running me out of his office, and that I was holding him directly accountable, he reluctantly responded that I'd have to leave it overnight, and he'd TRY to get it done on Friday. Refused to GUARANTEE this 1-hour job was going to be done, 'because the electricity may go out or something'. Playing games. COULDN'T BE TRUSTED. Didn't need or care about my business. I pressed him several times for a guarantee. Refused to give one. He assured me that he was the only shop in town that would install a customer's parts, which was a lie, and I told him BS. Apparently that line works for him. He then told me that he was working alone that day because his partner was in the hospital. He told me the exact-same-thing two years earlier. I say bullsh!t. I wasted five hours of my time and $50 in fuel, and my wife, two hours and $35 in fuel. I charge $150-an-hour for my time, and my wife $85-per-hour for hers. I'll never recommend Discount Muffler again. I acted in good faith. Ron did not. While I was there, a woman was going to have her cat replaced on her 2000 Toyota Tacoma. Ron had previously replaced her forward cat, and this time it was going to be the rear. He told her $556, and she asked when to bring it in, she then being told 8 AM the next morning. That cat can be bought on Amazon for under $100, less for Ron, and YouTube will show that it's a 30-minute job for a professional to remove 8 easy-access exhaust bolts and 2 gaskets, no welding, and then replace the same. $450+ profit in 30 minutes. That's $900-an-hour. That example is why MY business moves to the end of the line. Mechanics routinely rip customers off, and this is no exception. No way in hell would I agree to paying $900 for my 1-hour job. Prey on the unknowing. My wife couldn't believe what she was seeing. I have no problem with him choosing to favor large-profit jobs over those like mine.  That's his business model.  That's how he shuffles those showing up at 8 AM.  My problem is that he never informed me of this over the phone, before we adjusted OUR lives and schedules to make this happen.  I needed and expected same-day service, my only requirement, and he knew that in advance. His attitude was that he was doing me a favor to do my work, and that I was a very low-priority due to bringing my own parts.  My entire exhaust system, catalytic converter, muffler, and pipes, only cost me $237! Ron should NEVER be dealing with the public.  He should hire a service writer. Find another shop. Spokane deserves better. Stop rewarding this BS.

After hitting too many pot holes in Spokane's streets, my muffler was loud and a tail pipe lost…read moreits support so it was hanging low. After finding Discount Muffler took my truck in to see if it could be repaired only to find it was beyond repair! I was dreading the replacement cost and time needed to do the work, but I was amazed at the low price they quoted me to replace the muffler and tail pipe. They had the entire job done in about 30 mins!! Why did I wait so long?? My truck sounds so much better!! These guys are Amazing!! They were friendly, honest, affordable and fast!! I highly recommend this business!

Without fail, always the best service around!! Owner always takes excellent care of my vehicle…read more I'd never go anywhere else.

Excelent Products and highly recommend this place! Excellent work and glad I switched to Amsoil…read more Noticed a huge difference on the Harley going to Sturgis and back! My 110 SE ran cooler and used no oil! Major difference. Try this place and you won't go anywhere else!