Giving a 2 because there's just one guys that's helpful there. The rest of them ignore you if you don't look the part. I was 100% going to buy a new set of irons, wedges and a putter. Had a budget of $2,000 and because I wore my streetwear, I was ignored. I even walked a few rounds in the store, intentionally to try and get help. It never came. This is about 10+ years since my first experience there, which was just about the same damn thing, and I was with my FIL. read more

I need to get a new golf glove and the gentleman could have been more helpful...! He was great! Will go back there whenever I need anything for my golf game... read more

We were immediately greeted when we entered the store. The employees were very kind and helpful. I ended up spending more on items that I knew were cheaper on Amazon due to the friendly customer service. 100% better than the horrible Pro Golf Discount in Tukwila! read more

My experience with "Warren" At the counter, I asked Warren for an estimate on how much it would be to regrip my clubs. Without saying much, he grabbed my grips, scanned them, and said, "849 because you're not a member." In my head, I thought, how would you assume I'm not a member? Did you look at me and, based on stereotypes, decide that I'm not someone who should be golfing? In fact, I *am* a member. I didn't really understand him the first time because he spoke quietly and mumbled slightly, so I asked him to repeat himself. He replied in a stern tone, "Sorry?" I didn't feel I deserved this level of customer service as someone looking to spend money at your store, so I decided to leave. I didn't appreciate the lack of respect and customer service from Warren and went to have my clubs regripped at the PGA Superstore down the street. I'm sure there are other good employees who work at this store, but people like Warren prevent the game from reaching the next generation. An unfriendly and unhelpful attitude has no place in customer service. read more

You now need to set an appointment to get fitted for a set of clubs, oh on top of that you still need to pay that sales tax... on top of the inconvinience. Folks what's stopping you or I from taking a day trip to Oregon? 72 hours ago I went to Fiddler's Green of Eugene, OR and got fitted for a Cobra King One Length Tec One Muscle Back Iron Set 4-GW and this without an appointment. Fuck Puetz and Pro Golf Discount of WA if you're gonna drop $900-1100 for a fitted set have a stress free day long vacation. read more

I cannot recommend going to Puetz golf at Tukwila near Southcenter. The sales people are not helpful. The fitting area is not a good place to get fitted for golf clubs. They try to control and tell you what you need so they can make their commissions. The guy who does the driver fitting Ian is arrogant and unfriendly. A friend of mine said he damage his golf club while trying to fix it. I can't believe this guy is the store manager. That was what he told me when I complain about how the store was not properly performing to Puetz standards. If you like Puetz golf go to other locations. Don't waste your time going to this location. read more

Service was terrible. Bad attitudes and they act like you should know exactly what products they have or don't have. Don't recommend working with them. read more

Needed a golf store to buy things I preferred to see and hold before buying, and this place came highly recommended by word of mouth. After years of a golf free lifestyle, the itch finally set in, and I needed to refresh my gear. Puetz comes to the rescue! Even though I originally purchased clubs, ball, and bag elsewhere, I ended up going with the purple highlights black bag I found here. What can I say, except that I'm a slave to matching colors!? They have all your basic stuff, and even though I'm far from an aficionado, I've been in my fair share of golf shops, especially when I was younger and shopping on a stricter budget. Puetz can definitely set you up right in the ways a thrift store or yard sale kit could never do. The store has a tight space but makes good use with a decent selection of product. I will definitely go here to build out my bag as I attempt to lower my handicap. They have quite a few speciality items, including ball markers with a variety of fun images stamped or engraved into metal. The people there seem really relaxed and helpful, even though I was able to find everything I needed within minutes. If you're just beginning or an old Pro you're likely to find what you're looking for here. read more

Puetz Golf Superstore - Super awesome purple bag! - Golf Equipment Near Me - Tukwila, Washington

Warren is amazing - and the golf repair Guru at the front desk is great. These guys really went out of their way to make sure I was taken care of! Thanks so much y'all read more

I came in to get my driver shaft shorten. Kyle came up to me asked if he can help me out. Five minutes later, he got my driver shaft shorten and Kyle even saved my grip. Very professional and friendly. Highly recommend this place. read more

Asked for help but I didn't have an appointment. Shot ten balls and the salesman just left me.. lol. Not where I'll be going to get my new fitted clubs. Superstore with Superbad service! read more

Shout out to Warren who helped me replace my entire bag. He was awesome! He was patient as we worked through testing a lot of different clubs and super knowledgeable about all the various equipment lines. He explained the benefits and then guided me to equipment that fit my swing. I am a "player" (groan), but he helped me see benefits of game improvement clubs now that I am only playing a few rounds a year. He didn't hesitate in showing me a great set of irons that were discounted and didn't push me to the most expensive set. When we went to choose wedges he was extremely detailed in selecting wedges that fit my play style in terms of bounce, sole grind, and lofts. The driver we picked was by far the straightest and comparable distance to the others. Super consistent. The irons were both the longest and most consistent and were definitely not clubs I would have thought I would choose. I couldn't be happier with Puetz and especially Warren. I expected to drop $3k to replace the whole set and we got it done for just over half that with a really great set of clubs. read more

Wouldn't recommend anyone to go anywhere else for their golf equipment needs. Joe and the entire crew at this location are absolute rockstars when it comes to recommendations on equipment that is right for YOU...not just what the latest & greatest is on the market. Great prices and awesome customer service! read more

They are so helpful and knowledgeable! I really feel like I am getting an honest opinion when trying to decide what I should purchase.

Putez of Tukwila has been my go to golf store. Pro golf discount, has discount used car salesmen that will sell left handed clubs to a right handed golfer for a buck. read more

This is tough ... and I feel as though I should take partial blame for the poor review but I felt harassed by an employee here and now refuse to go back. After visiting this store and spending a few hundred dollars (and having a good shopping experience) I went in one day only to be helped by a guy who was totally ogling me. Being petite and somewhat uncomfortable around guys who act like this ... I didn't really express how unwanted his advances were. I just felt like at some point he would notice how unprofessional he was being and sort of get back in line. I was buying a piece of equipment that can be used for taking clubs on an airplane. It was $30 and I really didn't want it but it was suggested to me. I figured I was better safe than sorry and then the employee told me, "Well.. buy it and return it later. Just don't mess it up and you can get your money back for it." HRMM.. As much as I appreciate the advice - I come from a family who owns their own businesses. I felt that this was really rude and disrespectful to the owners of the business. If my father hired someone like this, I'd be sure that he was made aware that his employees were more keen on meeting women and finding dates than making money for the company and being a good employee. Furthermore .. my purchase was small and he insisted on helping me to my car. UGHH. All I could think was .. "really? Wow.. I'm not coming back here after this." He asked my name (although he knew it because this store keeps a record of purchases if you sign up as a frequent buyer.) So .. he had access to my email, my phone number, and even my home address. I felt so awkward! He suggested we go golfing sometime ... I smiled and drove off. I'd love to shop here in the future but I don't even want to take my chances. The equipment is good, the variety is nice and my previous experiences here were great. Too bad I won't be going back because of a sleazy employee! read more

I Never wrote a bad review before but this place staff flat out sucks. I used to buy all my equipment from here but after my last experience it's over never going back. I had a issue with my driver and asked if they could ask manufacture to replace it. They kept my driver for three weeks and flat out lied to me, told me everything would be taken care of. Had to call them multiple times to confirm what was going on still no progress I finally got fed up and called manufacturer to see what's up found out that puetz never even call!! Wtf I called puetz back complaining didn't even get a sorry or we messed up! This place sucks the sales people dont give a rats ass. Dont waste your here trust me there are better places to go for your needs. read more

True example that customer service is not dead...I've been going here for years and the staff has always been helpful...Warren, my go to guy.... helped me when i was in the search of a fairway wood , after testing multiple clubs i found the " ONE " ,,,but i was already over my " wife budget" so i had to walk away. My birthday was coming up in a few days , and my wife already knew what i wanted, BANG!!!!! the same club with my exact grip and wrap preference!!! i asked her how did she figure that out ? she said " Warren figured out i was your wife and walked me through every detail of your " style " " That's a rare thing these days in customer service!!! So all these negative reviews makes you wonder.. did you get what you gave?? read more

I purchased my first set of clubs here. great deals year round on some of the more expensive items but also the cheap ones. They have a good "virtual driving range" to test your clubs before you buy them. read more

After 25 years of being a Puetz customer, they have seen the last of me. A particular golf club was recommended to me at the golf show demo booths (Puetz sponsors the golf show). When I took the written recommendation to Puetz, they said they could not help me because they did not have the particular shaft, although the manufacturer said the shaft is one they provide to Puetz. Apparently Puetz did not want to check their other stores. So I went to a competitor and that store was willing to take the shaft from a different club model (same manufacturer) and put it in the driver head recommended to me by the manufacturer. The store was also willing to provide a discount because an third competitor had the club on sale. Puetz seemed to be more interested in getting a sale and sending me out the door with a club configuration that was not what the manufacturer recommended. read more

This is the best golf store in the Seattle area. I have purchased a lot of equipment from Puetz over the years and their Tukwila store is my favorite and the best in my opinion. The staff is very knowledgeable and very friendly. I live in Ballard but drive all the way to Tukwila for all my golf needs because of their staff and selection of equipment and apparel. read more

Found a good deal on a putter here that was mixed in on their putting area. Among the $60-80 putters I found one better at $30. They have a couple of mats to try out putters and 2 tee boxs to test out clubs. I picked up a hybrid 2 iron for $125 and has become one of my favorite clubs. I was not too familiar with some of the hybrids, but one of the salesmen was helpful to point out a good club at a good value (or a good value for a person with a 25 handicap). Good selection, good deals, my only warning would be to the wives and girlfriends; if you let your partner come here by themselves, they may never come back... read more

I was promptly greeted by Jim after I walked in the door. His low pressure assistance was outstanding - he listened to my description of my objectives, examined my swings on the Puetz in store 'range' and presented me with multiple options that met my objectives and swings. I am in my early sixties and am returning to golf after a 28 year hiatus. Even though I had done a lot of research before going to a store to buy clubs, Jim's insight and knowledge were a big help. I highly recommend Jim and the Tukwila Puetz store. read more

I've been a customer of Puetz's North end Seattle store for over 40 years. Great store, great people, great service. Unfortunately, I had the total misfortune to visit the Tacoma store. Non-existent customer service. 3 employees in the store and none of them could make a mgmt decision. In fact, Had to call the asst mgr, Jason, for a decision. The big dilemma was whether to swap one brand new club for another -reg v. stiff shaft. Wouldn't do it, mumbled some inane excuse about inventory. Suggest that the whole employee team plus the mgr go to customer service school. In fact, they could learn a lot just by visiting Nordstrom. Went down the street to Pro Golf Discount. They were fabulous. No problem whatsoever, did the swap and wished me a Merry Christmas. Bottom line, if you want service and understanding, NEVER go to the Puetz store in Tacoma. Actually, besides re-schooling mgmt and the employees , Puetz corporate might consider closing the store. If you need to go to a golf store in Tacoma then Pro Golf Discount would be the onlyone you should ever do business with. read more

Just bought XX1O irons. Expensive but worth it. Kim was very helpful in picking clubs that work for me. I will go to him for future buying. He picked out clubs that may work for me and observed my hits. He is very knowledgable. Thank you. Randy read more

I went in last week looking to get fitted for a new driver, I had three in mind but was not sure which one I would feel the most comfortable with. The pro took me back to the launch monitor and asked me a few question about my swing to see if I was on the right track for club choice. At that time another guy walked in looking for a whole new bag set up, the pro's full attention immediately shifted towards him and pretty much just left me standing their. I decided to take full advantage of the launch monitor since it was already set up and went and grabbed the three clubs I was debating on. I decided on the driver I wanted the Callaway X Hot, waited a few moments to see if the pro was planning on coming back to help me at all..Guess not. Put the driver back, left the store drove down the street and purchased at their competitor along with the X hot fairway wood (sweet clubs, highly recommend!) I will still give it 3 stars since that is the only bad experience out of 20 or so I've had at Puetz and I hate to judge a company by one single employees lack of service. read more

I've been a golfer for years, with a respectable handicap, and I thought it was time to get a professional fitting for a new set of clubs. I chose Puetz Golf in Tukwila with Joe as my fitter (and mentor). What an amazing experience that was. I was nervous, since I wanted all my swings to be perfect (they weren't), and Joe made it easy to calm down with some tips for better shots. I visited the store over a two-week period so Joe got to know my game pretty well and had great recommendations for clubs, length, shaft flex, head angle, etc.. I never felt like he tried to up-sell me and I ended up buying a well-fitted set of clubs, which I feel very good about. read more

One of the worst experiences I have ever had. They dont listen and act as if they know everything try to sell you something you dont want. WAY Overpriced and not friendly read more

I have only been here a couple of times, on both occasions I was offered help, the staff seemed knowledgeable and engaged and when they did not have a size they offered to check their other locations to see if they had the item in stock. I received a similar level of service and engagement at their Tacoma location. read more