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    Puerto Vallarta

    3.5 (246 reviews)
    ModerateMexican
    Open 11:00 am - 12:00 AM (Next day)
    Updated 1 month ago

    Order Puerto Vallarta Takeout or Delivery

    Puerto Vallarta Photos

    PUERTO VALLARTA ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Happy hour specials
    Good for groups

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    Queso Fundido Appetizer -- and the wooden stick I bit down on. Couldn't find an email on their website, so sharing it here instead.
    Colin C.

    We've been here before. I have, too. They're one of the premier Mexican and Tex-Mex restaurants in the state. Though not the cheapest, you'll get what you pay for -- and that's what we gambled on when it was Sunday night and we were both sick or tired. We ordered ourselves a drink and entree each, and an appetizer to meet the $18 off $50 coupon on Uber Eats. Needless to say, our driver was great; the hot food was hot (enough; queso is unforgiving by nature) and the cold stuff was cold. I'd give them some leniency due to delivery, but none was needed. My Macho Burrito would have been three meals in one had I not skipped lunch; instead, it was two. It was unfortunate I had to pay extra for things like lettuce and onions (even Taco Bell gives you both for free!) but the end result was to die for. I ordered two Diet Cokes to satisfy the coupon. I didn't expect them to come in Chinese take-out soup containers, but it worked! Fine by me! My only gripe is that there was a wooden stick in the queso dip that I bit down on. It hurt! No harm in the end, but come on. If you're using a wooden tool to cook, and you don't get the whole tool out, maybe you should take action. Do they also use glasses to scoop ice? I tried to report it privately and discreetly, but not seeing an email address on their temporary website to let the management know in a calm and private manner (yes, I'm glad your website is coming soon, but that does nothing for me), I have no choice but to share it publicly. All in all, I've eaten in person and at home, and gotten four wonderful meals over the years, despite some missteps in the kitchen. This is a wonderful chain in western and central Connecticut. Don't let one broken wooden stick ruin it for you. The food is authentic when it wants to be, impressive when it needs to be, and delicious all the time -- to say nothing of the margaritas, for which I'm overdue.

    Julie P.

    Beautiful Mexican ambiance and lovely music, equally matching the upscale seating and all the holiday decor! A most friendly hostess and waitress . The baked tortilla with salsa started of dry bit I was hoping the Camarones ala diabla and the whole fried snapper with traditional rice and refried beans would just hit the spot. I asked for the dishes to be prepared spicy , however the tomato based sauce was really rancid, it was acidic and had an odor, I was so disappointed! The fried. Snapper was great my husband enjoyed it! The food lacked flavor! Rice was overcooked and had a peculiar texture. Not a pleasant culinary experience. The waitress tried her best so we didn't complain. They are reasonably priced but not worth it honestly.

    Small basket of what was broken tortilla chips
    Samantha V.

    My updated review - May 2024. 3 1/2 stars if that was an option. A friend of mine and I just recently dined at Puerto Vallarta again. To our disappointment they no longer put out tortilla chips on the table. While I understand some could eat baskets and baskets. But to not offer a basket when you first sit down? The subsitute for tortilla chips is what looks like over baked soft tortilla's. My friend asked and tortilla chips are now only by request. They come in a smaller basket and were broken. I had planned on taking a pic with our next basket. All baskets after your 1st basket is $3.00. Generally I dont ask for a 2nd basket but we still had queso fundido left to eat with them. My final disappointment all portions were smaller from our appetizer to our meals. Bring back tortilla chips to the table!

    Timothy A.

    We stopped in after years of not going just to see if it was better than the last time we were there. The last time we were there was the food was terrible and the servers were obnoxious. Well, what a surprise, we sat in the bar area the ambiance was (amazing) bartenders were great. Manager was on top of everything. The food was outstanding. The drink menus was also great. We can't wait to go back.

    jagged staple in our Enchilada

    Six years ago, this was a great place. Now.... it's horrible. Slow service and ~horrible~ food. We tried to place an order last week for pick-up but the www-puertovallartausa-com website is ALWAYS DOWN! We used the Toast Takeout app instead, but it took forever to be ready. The food was mediocre at best, they forgot the peppers in one of the orders, and add on to that they ran out of chips, so we got salsa and stale flat-bread. This week things went from bad to worse. My tacos were so soggy they had disintegrated back into cornmeal. The overpriced Quac & Chips were all broken. But WORST of all my wife's cheese Enchilada came with ~white~ rice instead of Spanish rice, and as a "bonus" deep inside the horrible, orange greasy "cheese" was a Jagged Piece of Metal. To be specific: A STAPLE (see photo) It was pure luck that she caught it in her teeth, and that it didn't slice open her cheek or stab her tongue! She called the restaurant manager, and while he was all apologies, all he suggested was they deliver MORE food to us (like we wanted to see how much MORE jagged metal we might find?!?!?) We will ~NEVER~ have anything to do with this place again.

    Joe A.

    Alexandra was exceptional. He had the right balance between being attentive and giving us privacy.

    Steak quesadilla
    Stephon M.

    All the food was very good! Chips and salsa had a ton of flavor! Queso was good with a little spice on it too! The Arroz Vallarta was everything!! Service was pretty good! We showed up 20 minutes early to our reservation and they seated us in the igloos like we requested (we had our dog with us). Solid ambiance in the igloo with heat and light! The inside seemed nice from my brief moments inside

    Burrito Toluca

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    5 months ago

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    9 months ago

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    2 months ago

    El Jardin Veg Burrito with everything included is delicious. Nice staff, wonderful lunch

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    11 months ago

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    2 years ago

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    3 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    9 months ago

    Wow how can you make food with no flavor. No sauce, no seasoning. Better off boiling chicken and eating it at home.

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    9 months ago

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    2 years ago

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    1 year ago

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    4 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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