After years of suffering the terrible customer service at CVS, I decided to try Publix Pharmacy at Shamrock Plaza. From the first visit I noticed an incredible difference; smiles instead of scowls, kindness instead of rudeness, knowledge instead of shrugs.
My former CVS pharmacy had two people who treated me with kindness but one left and the last nice person there was completely overwhelmed. I know they are treated horribly by the company so I don't blame the employees as much as the CVS corporation. Also, waiting behind the very rude customers was always an awful experience, so I know how badly the employees were treated by them as well. After 25 years in retail work I understand the struggle.
Anyway, I'm so happy to have discovered Publix Pharmacy at Shamrock Plaza! I heard a rumor from one of the grocery workers that they're moving to Lula Hills when the construction is finished so walking there will be a bit more challenging but I look forward to a new, larger store.
Thanks to the fantastic workers at Publix Pharmacy! I appreciate y'all so much! read more