Visited this location to print instant photos. Adria and Yana offered excellent customer service…read morewhile helping me print my photos. The store was very crowded but the customers were moving rapidly in and out the store. I was extremely satisfied with the quality of service I received and I would definitely recommend this location for all your photographs and pharmacy needs.

Literally never been to this location before. However, I came to pick up some photos that I…read moreprinted. Although the line was long, and it was only 1 person working the front, she was handing it well! She was polite and multitasking. very impressive! The store looked cleaned and organized. I got my items and left. When im in the area and need more pictures I'll definitely visit this location. Cons: 1) Need more staff because this location seems like it stays busy because of it's location 2) the parking lot is shared with restaurants and other local places so parking os scarce depending on which day you go

If I lived in Decatur full time, I would skip the drugstore chains. I took my wife's prescription…read moreto a chain at 1pm. They were all business and no personality. They suggested 4pm at the earliest. The wonderful team at McKinneys, greeted me cheerfully and had the prescription ready in 30 minutes. Shop local, and enjoy the small town charm of McKinneys

Their web page states (see quote below) they provide prescription compounding. So, I took my…read moreprescription that needs compounding to them, but was immediately told, "we don't do compounding." They didn't even look at the prescription. It's not my particular prescription, they don't compound any prescriptions. Why then have a sizable write-up under "services" offered? "Specialty Compounding The goal of compounding is to unite past and present by bringing a timeless artisan skills into the modern age through the use of current medical knowledge and cutting edge technology. This allows highly trained and experienced professionals to make personalized medications tailored to an individual patient's needs. Compounding itself is a fundamental aspect of the pharmacist's toolkit, and had been the standard way of producing prescription medication up until mass production became the primary means of manufacture. WHAT IS COMPOUNDING? Compounding provides patients with medications that are tailor-made for their needs. Benefits of compounding include access to doses that are not commercially available, alternative dosage forms to improve compliance, and access to allergy-friendly medications. Compounding allows providers and pharmacists to more effectively..." Why waste everyone's time -- not to mention my parking fees and gas?

Great customer service. Fast service at the Pharmacy. Shelves always well stocked. Convenient…read morehours.

I've been a regular CVS customer and am generally pleased with their service. I've been using…read morethis CVS lately but I've had service issues 3 out of the last 4 times. Today, after learning that a single prescription was called in 9am, I checked the status through the app and was told it would be ready after 4pm. Shortly after 4, the app stated there's been a delay. I called and left message explaining that I needed the prescription and to transfer it to the CVS on N.Highland if there's a problem because I needed to pick it up today. At 4:30, I rec'd a call back and was told "we have it, give me 30 minutes." I went there at 6:30, 90 mins after the updated time it would be ready, only to be told it wasn't ready and would take 30 minutes to fill. Frustrated, I explained what happened. I was told they would expedite it but it if it wasn't ready by 7pm, I would need to wait until tomorrow, which I said was not acceptable. Thankfully, it was ready at 6:55. The person checking me out made no comment about my delay, inconvenience or their service failure. I told her it would be appropriate to at least say I'm sorry for your delay. That would be good service as delays happen and they only had one pharmacist filling prescriptions. Her response was that she wasn't the person who told me the prescription would be ready at 5pm. This was the final straw. I should've stopped using this CVS--as my wife had done 2 yrs ago--but stuck with them because I kept thinking they'd get better. A simple "sorry for your inconvenience" goes a long way and seems like an easy response to a service failure, but that didn't even happen.

FedEx UNRELIABLE! Their website says they have 2-3 pickups per day, with final pickup at 6pm. They…read morehave ONE pickup at 9am - so now the priority shipping I paid for is a complete waste.

I've had two negative experiences with the pharmacy, particularly the pharmacist who was hostile…read moretowards the customers. Also, the wait times were very long.

Not very fast and one of the pharmacists was talking a bit bad about a customer that was in the…read moredrive thru. Pharmacists there also seemed a little on edge which kind of set a awkward tension. I will drive a little further out next time I need to go to a Walgreens pharmacy.

Professionals Courteous Attentive . Products readily available. Staff are readily available to…read moreassist and can easily direct one to the appropriate area to locate products.

The parking lot situation it's like the customers can't see you and they pull out of their parking…read morespots almost hitting you customers walking out in front of your car while you're driving is insanity at the CVS. I would advise you to go somewhere else where it's more sane. This will make you question your own intelligence. These people are so dumb.

I had to switch to this location because the CVS location I went to previously has closed. On both…read moreoccasions, they have acted like it's a big hassle to apply the discount card for my prescription, which saves me $70. They have a really inefficient process that requires the customer to wait in line to get their prescription, then go wait in another line to get the rebate/discount, then go back to the first line to pay. Other pharmacies allow you to accomplish more than one thing after waiting in line.

It seems many negative reviews are related to delivery issues or discrepancies between the app vs…read morethe actual store experience. That said, we noticed this location has both garage and outdoor parking. There are escalators and an elevator from the garage. The store was poorly lit, and one of the self-checkout machines had a problem with the credit card reader. We found everything we needed and more. They do check receipts, but I'm pretty sure they don't actually verify them, which I find amusing.

The customer service and organization at this store is almost non existent. If I could give zero…read morestars, I would. It's very unfortunate that the only Walmart in the area lacks professionalism. If you're a mother using WIC trying to buy groceries for your kids, forget about it. None of the items that are supposed to ring up for WIC actually ring up. A few years ago I shopped, got to the register, had to put it all back. Imagine the distress on a mother with a young child due to Walmart not doing their job. If you're trying to order pictures and then go in 2 days later to pick them up, forget about it because they won't be ready due to no picture paper available. It never fails. If you want to order delivery from this location, forget about it. The order will never come on time or even that day. The workers just look at you with no resolution, you end up just having to leave & go somewhere else. I highly recommend people to not waste their time at this store.

Walgreens is a pharmacy that I use regularly. They usually fill my prescriptions quickly or call…read morethe doctor's office to issue more refills if I am out of them. I like using Walgreens for their courtesy and professionalism.

This is the closet location to me, but as of late, I've gone out of my way to avoid this location…read morefrom the pharmacy to the main store. I get that pharmacy life gets busy. I really do get it since I know a lot of pharmacy people. It irritates me that despite having a vaccine appointment, I have to wait a whole hour. This has happened multiple times. Things happen: The cars pile up. Medicine needs verification. But you don't have to have an attitude or scowl on your face. This one student tech was so rude that twice is enough for me to get my prescriptions filled elsewhere. And at the front/general area of the store... Multiple times my items have rung up incorrectly. This last time was it. Both my items failed to ring up the correct price. And the guy ringing me up was proactively talking on the phone while checking me out. Be on the phone. Whatever. But to do it while checking me out with my items having issues... And of course I have plenty more to complain. One employee was coughing to death and was wearing a mask. He should not have been working. I overheard the poor guy say he threw up. Um. I hope he feels better? But why did he even show up? And the MOD didn't think he should have been sent straight home?! #goodbye

We needed RSV shots right away. Lepid and Lorenzo were terrific. Thorough, kind, and competent. My…read morehusband and I could not have been more pleased with their medical knowledge and their service and their bedside manner.

This CVS Pharmacy is accommodating to their customers. When you leave a voice message they call…read moreback quite quickly, including if you leave a message on the app! The app is also outstanding. The negatives are that some of them don't speak good English! Additionally, this is a small very crowded store. I prefer things less hectic.

Great friendly service, usually quick or just a short wait. Always open at convenient times.read more

I usually don't write reviews, but this location is an exception. I have been a customer there for…read more4 years and have never had a bad experience. They were so helpful and accommodating every single time. I got all my meds and shots there. I also love how I can manage everything with the app. All I can say is job well done.