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    Kroger

    3.0 (11 reviews)
    ModerateDrugstores

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    5 months ago

    People there were very helpful, polite and didnt hestitate to ask me if, I needed help.

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    6 years ago

    Helpful 43
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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    12 years ago

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    8 years ago

    Great store. I go out of my way to shop here. Always stocked well and the staff is friendly.

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    CVS Pharmacy

    CVS Pharmacy

    (14 reviews)

    I had one of the worst customer service experiences I have ever had at the CVS Pharmacy on Indian…read moreTrail in Norcross on Friday afternoon around 4:37 PM. While standing in a long pharmacy line, I watched staff loudly lecture an elderly man about insurance and copays in front of everyone. It was not a private, respectful conversation. It was loud, sharp, and embarrassing for him. Another employee stepped in and somehow made it worse by speaking in an exaggerated, demeaning tone that sounded like she was talking to a child. There was zero effort to be kind or professional. I also heard a staff member snap at a customer who asked about Spanish language help and say, "We only speak English here." In a healthcare setting, that is beyond unacceptable. When it was my turn, I asked the pharmacist (Lee Trac) to apply coupons I had just added in the app. She immediately acted irritated, said she would have to void everything, and then made a big show of slamming items around when I said that was fine. After rerunning the transaction, she loudly pointed out that my discounts were only a few cents, as if that made my request stupid. It felt like she was trying to embarrass me for simply wanting valid coupons applied. Customers should not be treated like a nuisance for trying to save money. To top it off, when I went to the front of the store to ask who the manager was, staff could not even clearly tell me who runs the store. Multiple first names, no last names, and no clear leadership. That is a serious red flag. I have been to this location for years and have never seen it this bad. The level of discrimination immature attitude, and lack of professionalism I saw that day was shocking. No one should be treated this way when they are picking up prescriptions or asking basic questions. I left angry, uncomfortable, and honestly concerned about the culture in that pharmacy.

    No. Don't come here lol. There is only one person that does a great job and I love her to pieces…read more Normally it's the African lady that works there and she's the only reason why this isn't a 1 star. If she reads this or management, I hope you know she is the best reason for going there, because someone else was helping me today and it was awful. I can look past the mis-gendering and maybe they don't have what I need there (which is common at times), but all I wanted to do was use my own bag for a change and the lady was kind of rude and dismissive to me as I was going through the self-checkout and it prompted me that an associate was coming to help. She didn't really, she acted as if she was ring me up indirectly and when she didn't solve the problem I felt like she was standing there to make sure of something like was she scared I'd steal something?? Like I had something else to ring up but she was ignoring the whole reason she had to come over and rushing my through the process. I just... wanted.... To use... MY OWN BAG LMAO!

    Walgreens

    Walgreens

    (34 reviews)

    $

    Zero stars Stay far away from this pharmacy. They ask in…read morethe review what they could improve :close the pharmacy and start all over! Terrible customer service and incorrect information regarding contacting you. Pure mismanagement and total lack of caring. So in line with the degradation of a healthcare system. If you want to feel overlooked go to Walgreens pharmacy they are VERY good at it .

    My favorite Walgreens stores in the area are probably still the ones off Jimmy Carter in Norcross…read morefor meds and the one off Lawrenceville Highway in Tucker for the random deals and general emptiness when I go in. I've never been to this one until last month, when my hubby needed a COVID test to return to work. We scheduled ahead of time online but were running super late as I had just got off work and was already fighting traffic - add an accident to that and we were really behind. I called before even leaving our apartment, letting them know the situation. I can't speak on the retail staff, but the pharmacy staff was really nice and said they would still take us when we got there with an ETA of about 10-15 minutes. When we arrived, unfortunately, we ended up stuck in the drive-thru line behind about ten cars or so. We decided to just wait it out and see if they would still take us. We would've just gone inside if it was for anything other than a COVID test. By the time we got up to the front, it had to have been about 5:30. So we were like 45 minutes late or so at this point, as opposed to the projected (already late) time of 5:00. The gentleman who greeted us at the drive-thru counter behind the glass was not going to accept us at first. Thankfully after explaining that we called ahead and were stuck behind an accident and stuck in the pharmacy line, he and his co-workers decided to still help us and process my hubby's test that evening. We were so thankful, considering they didn't have to. From there the rest went smoothly. My hubby self-administered the rapid molecular ID now test and got his results in less than an hour, very quickly (and thankfully, negative!) The results were emailed to us without issue, just like the other locations do. We have no complaints with this Walgreens as a test site and were very thankful for the compassionate staff that still got us in, so my hubby could get back to work. We would come here again for testing if need be and recommend it to you if you need one and are in the area. So far Walgreens as a whole has been my favorite business to COVID test with as the process is generally smooth and results are quick!

    Walgreens

    Walgreens

    (6 reviews)

    $$

    This Walgreens is located right in front of the gorgeous BAPS Hindu temple in Lilburn between…read moreRockbridge Road and Lawrenceville Highway. This Walgreens is the one I go to the most due to location and convenience. For cheaper, drug store quality makeup, I've stopped by Walgreens. For last minute greeting cards or household necessities, Walgreens is just a stop away. I used to get my prescriptions at Walgreens but because I have Kaiser insurance now and love them so much, they have their own pharmacy. The main reason why I still come to Walgreens is for the photo cards during the holidays. I love that I am able to pick up the finished products in an hour! I've also gotten Instagram frames and photo books printed too. However, the past few times coming, they weren't able to process my special request and had to send to another Walgreens location. Now, I understand if you're not able to do it, thank you for letting me know so I could get another location to do it. Not today. What bothered me is I did NOT get any phone call letting me know. It was 2 hours passed the time for scheduled pickup. There were no customers but at least six workers worrying about Christmas inventory. Mind you, it's close to lunch time now. I submitted my photo order the night prior. Estimated to pick up was 9:25 am. It is now 11:30 AM. Again, common courtesy to call someone if they are expecting their order. You know what bothered me the most? The worker telling me that she worked till 11 pm last night and had to wake up early. I never questioned her work ethics. Just asked how come I didn't get a phone call and if my order would be completed today and she couldn't answer me. I just didn't like her tone with me and I said thank you to her and walked off. I went to the car and called customer service to have my order sent to another location. I don't think I will use this location anymore. That did it. 112/2018

    Was doing a quick trip in this Walgreens. The young lady in the front was very nice and helpful, i…read morethink her name was Daisy (not 100% sure). On the other hand, there was another young lady with tattoos on her arm, i didnt catch her name. She was very mean and bossy with Daisy. Like i was there as a customer, and she was very mean toward Daisy, im not sure how would she treat Daisy if there was no customers in the store. Made me feed very uncomfortable. Daisy 5 stars, girl with tattoo 0 star.

    Kroger - drugstores - Updated May 2026

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