A little backstory, I have been picking up my medicine for the cancer I have here at this CVS location for 5 years. It is a long and tedious process for me to even get this medication delivered and it must be picked up within a week of being delivered before I have to go through the process all over again and then some. At first, I was very patient with the CVS pharmacist because I understand things get misplaced, packages are late, whatever the case may be but to be lied to multiple times, treated like I was in the wrong, and even told to " get my medication and get out " is beyond me. Like I said, I have been picking up this medication every month for the past 5 years. At first it started with being told I do not have an account there yet the account was found by another pharmacist 5 minutes later. Then I was told multiple times my medication was not there when in reality it was misplaced around the store. I went on Wednesday to pick up my medication and they told me that it was not there. At this point I was getting very frustrated with them misplacing my medication so many times and I was told to come back at 7pm. I came back around 7 and was told again that they did not have my medication nor did they receive any mail that day. Not even two seconds later another pharmacist was holding the medication in his hands saying they received them. The CVS pharmacists who were working, their names are Aros and Shiv, were extremely unprofessional and even told me " get your medication and get out " after I asked why they lied to me. This pharmacy is extremely unprofessional to the point that I have had multiple other customers express the issues they have had as well. I even had one customer come up to me saying how she has so many issues with the pharmacy and gave me a recommendation for another one. It's a shame since I have been coming here for 5 years and been a customer of CVS for long before. read more
