I like to say thank you today. I came in for one product that was fully stocked yesterday but was…read moresold out today. Someone who works there heard me complaining and ran to me to assist me. I wish I got his name. He checked in the back to see if he could find it but didn't. Instead he found a different version that was on sale. A 22.99$ item on sale for 2.29$. I was amazed and very pleased with the product. So to the guy who came to the store and bought the whole stock on the shelf I say thank you. I also want to add how nice the cashier was. We just hit it off and had a friendly exchange and I just appreciate it. I was having a normal stressful day so does small act of kindness just go along way. 8/16/24 @3:30-3:45pm

Thank God for late night stores. My sister needed diapers and this was the only store open…read more Unfortunately the prices are through the roof but you gotta do what you gotta do.

Best pharmacy I've ever used. My prescriptions are always ready in a timely manner and the staff…read moreare so helpful and friendly!!!! So happy to have found them!

I love the fact that from my experience at the Monroe Store they were very punctual and on time…read morewith their deliveries. Having no vehicle is hard for me to get my meds on time! This being my first visit to the Covington pharmacy, I'm sure they are just as dependable!

Brian in the pharmacy was very rude, condensing and reluctant to be helpful. I asked him a question…read moreand he responded "oh my gosh" and put me on hold without notice. When I complained to him he hung up on me. Why work a service oriented career if you don't like to help people

The phone etiquette of every representative I spoke with was horrendous. I spoke with one young…read morelady that definitely seemed to be bothered with my trivial requests as she was clearly better suited to be sunbathing in Hawaii than be bothered with this aggravating call about my sons prescriptions. After resolving one issue and being advised to call back to ensure the prescription that was at the wrong location was then sent to the correct one the next rep was worse with the yelling into the phone instead of just clarifying the questions being asked he then proceeded to be perturbed by every syllable I made! Needless to say this seems to be a running trend for all! Not too excited to pick up his medication so I guess I'll put on the full armour of the Lord and walk in prayed up! sheesh!!

I got a text message @ 5:33pm that my prescription was ready. I arrived 30 minutes later and they…read moreare closed. It is important if the pharmacy has hours different from the store they clearly communicate that. Getting a prescription timely is critical. It is not like a typical item. I suggest you post the hours of the pharmacy on the text

Go to the pharmacy and the cashier has his pants hanging down, dew rag on his head and the people…read morelooking unkept. Make the workers look like they are workers and not off the street.

Went to Walgreens at 550pm to pick up my prescription, keeping in mind the store closes at 6 pm…read more The lady behind the counter told me that I could not get my prescription because they were closing. Did I miss something? I had 10 minutes before the store closed. I called my doctor and transferred my meds to Walmart. Walgreens a major disappointment.

People in pharmacy need training on customer service. I can't imagine how they talk to the elderly…read more Called 10am to refill a prescription. Pharmacist says it will be ready by 12:30. I come up here at 1:20 and she's so rude, is talking to her "dad" across the counter while patrons are waiting. Proceeds to tell me it's not ready, they go on lunch at 1:30 and it might not even be ready when they come back....I can tell she was young but I'll be changing my pick up location. Do not come here

The WORST! Bought a bottle of Tide on sale for $10.99 and it rang up $11.49. Even though it was…read moreTHEIR ERROR, I had to wait an HOUR before they could correct the error and give me my change. Welcome to the new Era of cheating customers out of their money by frustrating them to death. The "manager" on shift rang me up and was dismissive to the error and made no effort to apologize or correct the problem. I had to call the corporate office to get them to even try. When I got my money, there was no apology or communication at all.

I bought a prepaid phone card from them and it didn't work. Asked for a refund the store manager…read moreand corporate refused to give me my money back. They have terrible customer service.

I found out today after purchasing ink for my printer, they will not exchange or provide refunds.read more

I'm picking up meds for my grandson, and they're taking their sweet time. Normally, when a customer…read moreis waiting their meds, they expedite it. I would have rather them tell me 30 minutes and I come back, give me a minute in my world means I'm working on it. So now they've got this man who just got here trying to be firm with me when he doesn't know how long I've been waiting. This is the worst

Love good old fashion pharmacies were you support small business owners! This pharmacy is right off…read moreof Eagles Landing Parkway right across from Piedmont Hospital. It is an old fashion pharmacy which will even mix your items together for you. My dermatologist wanted to give me a prescription which my insurance would not cover for $300 and this pharmacy mixed together what was needed for $40! Again it's a small business owner you can drive through and you have great service! What's not to support? It's wonderful to have a pharmacy like this around because Walgreens and CVS in the big boxes will not compound items together a blessing to have them!

Fast service. Friendly staff. For your compound medication. Great location with the drive thru…read moreservice.