Clean and organized! I wish their online ordering system was a little more structured but the deli…read morestaff is very accommodating and efficient. Both of my deli sandwiches were made with love and to perfection!

I came into this Publix after 2 PM, well past the lunch rush, expecting normal service. Instead,…read morethe sub counter experience was frustrating and unprofessional. Despite having plenty of employees on the floor, service was extremely slow. The employee making my sub openly complained to her coworker about items not being stocked and moved at an exaggeratedly slow pace the entire time. I ordered one of the simplest subs possible, yet she kept walking away and taking unnecessary trips back and forth. At one point, another employee was standing behind the counter and asked if I was being helped. I honestly said I didn't know, because the woman making my sub kept walking away and disappearing. Even after telling her three separate times to add mayo, she still forgot it. The customer behind me finished their order before mine, which made the delay feel intentional. Other customers were clearly irritated, including a group of teens openly commenting on how slow the service was. A man even tried to skip me in line, saying he needed to rush back to work. The lack of professionalism continued throughout the area. A young male behind the counter called the woman next to me "sweetie" and placed the price tag from her sub on his own shirt as a placeholder while working. It was strange, unhygienic, and uncomfortable to watch. I hadn't had a Publix sub in a long time and was looking forward to it, but this location has seriously gone downhill. Poor attitudes, no urgency, and behavior that doesn't belong in a professional food-service environment. Very disappointing. Entró en este Publix después de las 2 p. m., muy después de la hora del almuerzo, esperando un servicio normal. En cambio, la experiencia del sub contador fue frustrante y poco profesional. A pesar de tener muchos empleados en el piso, el servicio fue extremadamente lento. La empleada que hizo mi sustituto se quejó abiertamente a su compañero de trabajo de que los artículos no estaban almacenados y se movían a un ritmo exageradamente lento todo el tiempo. Pedí uno de los submarinos más simples posibles, pero ella seguía alejándose y haciendo viajes innecesarios de ida y vuelta. En un momento dado, otro empleado estaba de pie detrás del mostrador y me preguntó si me estaban ayudando. Sinceramente, dije que no lo sabía, porque la mujer que hacía mi submarino seguía alejándose y desapareciendo. Incluso después de decirle tres veces por separado que agregara mayonesa, todavía lo olvidó. El cliente detrás de mí terminó su pedido antes que el mío, lo que hizo que el retraso se sintiera intencional. Otros clientes estaban claramente irritados, incluido un grupo de adolescentes que comentaban abiertamente lo lento que era el servicio. Un hombre incluso trató de saltarme la fila, diciendo que tenía que volver corriendo al trabajo. La falta de profesionalismo continuó en toda la zona. Un joven detrás del mostrador llamó a la mujer que estaba a mi lado "cariño" y colocó la etiqueta de precio de su sustituto en su propia camisa como marcador de posición mientras trabajaba. Fue extraño, antihigiénico e incómodo de ver. No había tenido un sub Publix en mucho tiempo y lo esperaba con ansias, pero esta ubicación ha ido muy cuesta abajo. Malas actitudes, sin urgencia y comportamiento que no pertenece a un entorno profesional de servicio de alimentos. Muy decepcionante.

So, times are tough and me and my friend actually opted for a supermarket lunch date. Lol!…read more I know that Winn Dixie on bird road and 112 has a small cafe so we went there. First stop: deli for made to order sandwiches. I have to admit, the prices were unreal in 2026. A 12 incher just 6.99. A 6 incher 4.99. Wow. Sure beats Publix sub prices. So we got an Italian 12 inch to split. Clerk was a little miffed that we actually made her do her job. Whatever. We strolled over to the cafe where we could pay for our sandwich and get a can of soda for 99 cents. It's actually laughable but the two staffers in the cafe were so mean and rude for no reason other than we wanted to pay for our food. There was no work involved. And actually they did nothing. I scanned my card and got my receipt. Seriously. The nastiness of not only the deli clerk ( who actually had to make a sandwich) to the two clerks in the cafe ( which had nothing to do) was so amazing to me that I had to post this. There is NO excuse for the rude and lack of human decent behavior. This store needs to implement some sort of customer service training or get rid of these horrible employees.

Disappointed with the customer service experience in Winn Dixie bird road and 112th…read more I came in to buy Halloween candy and saw a booth up front advertising "Buy one, get the second one 50% off." I picked out the bags I wanted, but when I got to the register, they rang up at full price. I asked for help, and the first manager, Lucy, was dismissive and unhelpful. Then Humberto, another manager, came over. I explained that I was going by what the sign said, and he told me customers move things around. I let him know I work in retail and understand how things can get misplaced--but instead of resolving the issue, he kept blaming customers. I'm not usually one to complain, but if you're working in customer service, you should have the people skills to handle situations respectfully and professionally. I left feeling disappointed and unheard.

Had a great experience with the tall handsome fellow named James. James is the best worker in the…read moregrocery store's produce section. He keeps the fruits and vegetables fresh, neatly stocked, and easy to find, and he is always ready to help customers choose what they need. His hard work and friendly attitude make the produce section a better place to shop. I also heard he gets great deals on birthday Cakes for Carson.

I had a deeply concerning experience at Publix Pharmacy. I rely on a critical heart medication that…read moreliterally prevents a potential heart attack, yet the urgency of my situation was not understood or addressed. I already had a valid prescription, and all that was needed was a simple transfer from another pharmacy. While that was being figured out, I asked for at least a one‑day supply to ensure my safety, but I was denied. This lack of care and attentiveness in a life‑or‑death situation is unacceptable, and I hope Publix Pharmacy takes this feedback seriously to ensure patients in urgent need receive the compassion and timely support they deserve.

So. I'm still on a mission to find the best lunch options at a supermarket. Whole Foods seems like…read morethe obvious choice. However, once again I was sorely disappointed. Opted for the hot foods and salad bar. The hot foods didn't look too appetizing but the salad bar options were interesting so I went with that. Nicely topped my greens, spinach and kale with an abundance of goodies. Went to get my oil and vinegar (not a fan of bottled dressings) and the olive oil container was empty. Asked no less than FOUR staff to refill the olive oil (all said we have no more) until the final 5th got the olive oil refilled but didn't tell me. Another customer told me it was refilled. WHAT? No way is this acceptable in any world. Honestly, I don't know why this place has 4 stars. Must not be for the food bar. Oh, and containers are all thin flimsy cardboard even for the salads and wet food. Ugh!! I was able to convince the sushi guy to give me a plastic liquid-proof container, hence the 1 star. I shall continue my search for the best supermarket lunch. lol

Came in for tulips for a friend. I love getting flowers here because of selection is always so big…read moreand the flowers are always so fresh. I had no idea they will wrap up the flowers and make a really cute bouquet with the flowers you pick out at no cost. You just pay for your flowers! The florist who wrapped up my flowers was kind and did a great job. This might be my new cheat code!

I love this publix!!! I go here for lunch and the store setup is fabulous. I love the Cafe counter…read morebecause it has its own register. I browse the cold section where the salads, sandwiches, soups and fruit cups/bowls are. You dont have to walk through the entire store just for a quick lunch. The sushi counter is awesome. Sushi is always fresh and looks great. On Wednesdays certain rolls are $5. Today I had the Crunchy Roll-Baby Shrimp and it was grrrrreat!!! My first time trying and it might become my new lunch buddy. If you are in the area and need lunch stop in.

Pub subs were the best and there did is good but 5.00 is expensive for food service was great very…read morehelpful is was very clean people were telling us have a good day and every thing and the bathroom was clean

I've been shopping at this Publix for over 20 years, and unfortunately, the level of customer…read moreservice has declined significantly over the past year. It's disappointing because this store used to set the standard for treating customers like family. The biggest issue is the deli and sub department. Every time I place an order through the app to avoid the long lines and wait times, it's never ready when promised. The employees often seem more focused on chatting with each other than preparing customer orders in a timely manner. If orders consistently can't be completed by the scheduled pickup time, Publix should either extend the estimated pickup window or improve staffing and productivity. I don't mind paying Publix's higher prices because I've always believed the service justified the cost. Lately, that hasn't been the case. It's frustrating to see a store I've been loyal to for decades decline to this point, especially now that there are other grocery options nearby that value their customers' time. I truly hope management takes these concerns seriously and brings back the customer-first culture that made Publix stand out.

Suli in the produce was great!!! She had so much patience and went out of her way to help me.read more

This young lady who's name I got is Jaenine. The most…read moredisrespectful person I've encountered in this amazing supermarket she works in dairy DO NOT ASK HER FOR HELP she will send u to completely wrong ile and I saw her sneeze rub her nose an with the SAME HAND GRAB A MILK JUG and place it there for customers to grab and I've had multiple encounters with her an she has not once been a help each time I ask her for it I'm going to keep shopping here but if this lady still doesn't answer with respect or at least proper service ima take it to customer service because this is unacceptable!

Love your store! Love your products!…read moreLove the convenience! Love Love your employees! But if you loved your employees as much as I do, you would close earlier! They deserve better hours so that they are fresh & happy upon returning the next day! There is no reason to have them working until 11pm on Sundays or on holidays! As a valued Milams customer, I suggest you value your employees and reduce the hours of operation! Just my 2 cents.

Food choices are better than most grocery stores. Still need to check ingredients but it is my go…read moreto for all my shopping needs. Service is excellent! Everyone is kind and go out of their way to be helpful. Special shout out to Ermy at checkout. She is a kind and compassionate soul! I end my shopping experience with a smile every time.

I wanted to give another positive review, the staff never disappoints me, they are always…read morewelcoming, they even remember my name and the products and usually buy. There's a few new employees as well and they are also polite and helpful. I continue to recommend Sprouts and especially this location.