I stopped in at Publix two nights in a row to order a party platter, and both nights the deli ordering station was closed. Instead of turning us away, Jaylin was at the deli counter and offered to help us. She was very professional and patient with us while we ordered exactly what we needed. She went through the options, and even allowed us to sample the meat we were considering using. She completed our order with ease, so all is well! read more

Publix - Concord - Jaylin at the deli counter - Grocery Near Me - Concord, North Carolina

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Visited a Publix to see if there was any major differences compared to other grocery stores in the area. This grocery store had staffers corraling shopping carts early in the morning. The store was clean, and the people working were friendly and helpful. The bakery was decent and prices were favorable. To take advantage of the frequent buyer card, you have to download their app and use your phone number compared to filling out a form, getting a physical card. Overall, a decent experience and they do want people to bring their own bags but won't penalize you if you forget. read more

Publix - Concord - Grocery Near Me - Concord, North Carolina

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This review is for the bakery. My husband purchased a coffin 50th birthday cake. There was nothing in the order book for a coffin cake. The lady at the counter told my husband that she could make it. This cake was beautifully crafted. To the lady who made this awesome cake, I thank you! It's my favorite cake hands down. Go to Publix and buy a cool cake. read more

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last night, around 1930 hours, my wife and I visited the deli as we sometimes do. To our surprise, I was made a Philly (with honey turkey), my wife a traditional sub sandwich, and Eathan, "our food preparer," was so attentive to what we wanted on our sandwiches. Still, the way he took his time preparing our sandwiches was just exquisite; we were treated like royalty, and his mannerisms are awesome. Kudos to Publix for employing Mr. Ethan, and the atmosphere and cleanliness of the store are just awesome. read more

I really like Publix. The store is clean and well lit. They have lots of premade food options. They have a nice seafood selection, but they need a butcher counter and more wine options. read more

I love the prepared foods section. Highlight is the fried chicken. Also got their cheesecake for a birthday and it was so soft. There was no graham crust but I honestly didn't miss it. read more

Publix - Concord - cheesecake - Grocery Near Me - Concord, North Carolina

Publix is new to my little town in the southern end of North Carolina, but I have experienced this chain in Georgia. I think this is a flagship store, because I don't remember them being this amazing in Georgia. This store is indeed something to write home about. They made a grand entrance into Concord with a big, beautiful store. Outstanding customer service and the best parking lot any one could ask for. They offer hot foods that are delicious. Salads, soups and fresh sandwiches made in the store, and a bakery with the most sinfully delicious offerings allowed by law! I have never experienced service at this level in my humble, middle class life. Color me impressed. They offer cooking demonstrations for weekly recipes for their Publix Apron Program, which is like Blue Apron, but more affordable. As if all that wasn't enough, they have an enviable wine section. This Publix has an international section that is completely unrivaled by any store in Concord, NC. We need many of these items in my home, as my husband is from Europe, and when I lived there I developed a fondness for some of these nibbles. Arguably, the best part of patronizing Publix is you will never spend your valuable time waiting to be checked out. They have quick checkout with a smile! The associates will even unload your items into your car! Try to tip them, and instead they tip YOU with a coupon valid for your next visit. Sweet! They left no detail out of the upgraded shopping experience. Shopping here is a pure pleasure until you consider the prices. All this service comes with a premium price tag. So rather than going here for weekly shopping, I go here for the international fare and rare bakery treats. For my budget Publix is an magnificent, indulgence. read more

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This grocery store is clean, and the staff is friendly as well as helpful. The large variety of produce is fresh and looks lovely. My only complaint was the lines for checkout. It took me 10+ minutes to get through the checkout lane. read more

Love the store but this evening had a not so great experience. I checked out via self scan and was racially profiled by the staff working the self check out. I didn't notice but my aunt did. My aunt watched the young lady staff Watch us as I rang up our items. I needed assistance due to my Aunt removing the bags to quickly upon trying to pay and the staff began to ask if I didn't ring up one of my items. The item was clearly listed on the handheld device that she was checking as I was ringing up as it was visible to me as I spoke with her. I was sadly offended and probably won't visit this location useless I Absolutely have to. Do Better People read more

Publix is a nice grocery store with a lot of upscale products. It has a lot of items but not huge variety. It's a bit pricey compared to its neighbors but the sales they have a not bad. A very nice bakery and deli. They gave hot food you can get to go which is a great option. By the deli there is a very nice woman who cooks different recipes for customers to try. I haven gone in there and had something I didn't like and I typically bought the ingredients to make the meal at home. Lastly they do cater. The reason for 4 out of 5 stars is price and variety in its grocery. Otherwise a great grocery store. read more

Always clean. Never disappointed. Always has what I want and the people are great. Love the departments. Deli goes up and above as well as the meat guys. Had an amazing Italian sub last time. Can't go wrong here $6.59. read more

Clean, brightly lit, bathrooms were spotless. When I want soup, Publix is always really good. Sure enough, hot and delicious vegetable soup was available. Friendly employees, lovely fresh produce, loads of choices. Watch how the frozen food cases light up as we walk up, such fun! read more

Publix - Concord - Grocery Near Me - Concord, North Carolina

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I am giving the one star off because I have been several times where the same scenario played out in the deli...understaffed and really busy. I get that scheduling issues occur but not on 4 different occasions...That said staff was super nice and made up for it with positivity. I noticed on another comment that at checkout they were racially profiled. In no way am I saying this doesn't occur or that it isn't a serious issue but if you didn't notice it...why is it the first route that our minds take these days is to make it racial? I say this as I've had cashiers hover on two occasions...and had someone shadow me in store watching what I was looking at. It was so uncomfortable I finally asked if I could help them (in a joking fashion)...I don't think it was due to my race-or fact I'm covered in tattoos...I mean maybe it was-or maybe it's because they weren't sure how to approach me...my appearance may have been intimidating...maybe it was their first job and because kids these days seem to only communicate via electronic devices they were awkward (y'all know what I'm talking about if you have a teenager!)...My point is we are all doing our best to get along and are in this together with same hopes and dreams...Lets stop buying into the narrative that MSM and the elite want us to buy into...and give one another the benefit of doubt. I know this is a review and not a soap crate but...let's acknowledge no matter what subdivision we are broken into there will be some less than ideal characters-let's stop basing our view of a whole group on these less than ideal characters even if they seem to be the ones who get most of the press because "controversy sells"...and let's get along because it's what's RIGHT-our children deserve it and it's what GOD wants. We can't change how others act but we can change how we react. It should be obvious to people by now they want to divide us-a nation divided is weak..."a house divided unto itself will fall"...It's time for us to wake up. God bless. read more

This is my favorite grocery store of ALL TIME!!! You can't buy what Publix has going on in here! People are friendly and just flat out nice! A smile and small talk too. I go here so much I know about some people's families. It is literally like a small town feel . The food here is beyond awesome! Their salad bar crushes Harris T. It isn't even on the same playing field. I drive pass the Harris T. just to come here for my lunch. The produce and meats here are serious some the best as it is comparable to the quality of Whole Foods or EarthFare. Maybe I am bias but I actually like going here. Try it! You will not regret it! A smile goes a long way Walmart! read more

Publix - Concord - Your friendly neighborhood Publix - Grocery Near Me - Concord, North Carolina

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I recommend not using mobile ordering a sub I have sat there twice with no help from the employees. It stated the sandwich was ready but wasn't in the case then when I tried to get someone to help me they refused to acknowledge anyone not in line so I had to wait 10-15 minutes just to ask them why the sandwich which stated it was made wasn't done. Then once I told them the name they told me they didn't have the meat to make it even though it was available online. This isn't the first time I have encountered this problem the first time a young lady had a huge line and was making all the sandwiches alone. There was a guy standing there who just kept walking around until she had to tell him hey could you help me with the mobile orders. If the sandwich counter can't accommodate mobile orders they need to stop allowing them or have a separate employee working on them. Honestly any of the areas where you need assistance such as the deli, sandwich counter, and bakery are horrible with customer service. Got an order from the bakery and was told it was at another counter, went there and was told it was in the bakery. Then I had to wait to be acknowledged again in the bakery and when I finally was she went to the back and got what was ordered. Seems like there was no communication and they even tried blaming me saying I didn't tell them it was a mobile order when I showed them my phone with the customer name on it. I would suggest avoiding these areas and going somewhere else because it is very difficult to receive help from any of the employees. Just a side note while I acknowledge that there are times when these areas may be busy in instances like the bakery no one was there and there were 5 employees who could see me standing there looking directly at them. It doesn't seem like a good way to do business or good customer service which is sad cause the front end employees are always helpful and going above and beyond. read more

3rd timing going to Publix on Weddington, normally the deli has at least 3 people but the last few times I went it had only 1 and customers are like buying a pound of everything making the line longer! I went completed my shopping and went back to deli! Still 1 person and another 3 in line! So I figured I'd grab a sandwich and go another day for cold cuts! Just when it was my turn ( no one behind me) he goes to help the girl in deli! Usually the deli manager kicks in and helps but I didn't see him. So I skipped both and went to check out! Front end manager ( I assume Emily I'm pretty sure her name is was bagging) I said I think deli needs more help then registers. She asked if I got everything I needed!!! I said absolutely not because your deli has no help! I said it's all good I'll go to Harrisburg they always have plenty of help! Poor customer service on her part! read more

The options at this store are great. The customer service is great and selection in their bakery department is one of a kind.

My house is a Publix Household Now! Let me tell you why: Quality. The freshness of produce you find at Publix is second to none. It actually reminds me of a CERTAIN grocery store chain that has their roots in Charlotte, that unfortunately have slipped over the years in freshness of produce. The meat department and deli also has the best selection and quality I have seen. Service. Blown away by the staff here. It is an absolute pleasure to talk with the people in this store. Helpful and friendly, the staff I have talked to are also very knowledgeable in their department. History. Publix cares about their brand, people, and community. Unlike virtually every other chain in the Charlotte-Metro, Publix is an Employee-Owned company. Whereas the other major grocery stores in Charlotte are publicly traded and your average shareholder has no interest in the actual business, only the profits it produces. Publix is so passionate about their business because they put their money where their mouth is and are truly invested in their own success! My career path gives me a distinct opportunity to see what every major chain is doing, and Publix is above and beyond the competition; in fact, they set the bar and put it on the shelf where the kids cant reach it! Congratulations to Denise and your Team, looking forward to many visits here!!!! read more

I usually shop at the Publix stores in Matthews or in Huntersville. I rarely venture into Concord, but today I decided to see what this Publix was like after seeing an ad in Concord Mills that they were open. I want to state that I have always been a little confused about the passion of Publix devotees. Yes, the workers are friendly, and that is a welcome change, compared to Harris Teeter and (bleh) Walmart. But my favorite grocery store, Trader Joes, also has friendly employees. My Publix obsessed friends go on and on about the bakery and the sweets. I went into my first Publix months ago and was underwhelmed. Did they look delicious? Yes, there just wasn't much I was interested in. Until today. This Publix has a wider selection than the Matthews/Huntersville stores I have visited. I actually had to put some sweets back! There was more hot and cold food selections. My other passion, health food drinks (kombucha, green smoothies, flavored ACV, etc) were there in abundance. I knew right then I would be back anytime I was within driving distance. I'll have to drive past countless HT's and the Publix in Huntersville, but it's worth it. Whenever they get to building one near Highland Creek, I hope it's the same as what I found in Concord. read more

We scheduled food and cake for my sons birthday activities. Everything was great and Karen even called beforehand to even see if there was anything else (plates, cups etc) that they could have gathered for me when I picked up, which I did do, and everything was ready for me. Mary in events planning was super friendly and took well to my child. Only gave 4 instead of 5 stars because I had to wait a few minutes after my pickup time for someone to be paged to help me. The cake was amazing and our guests were heard talking amongst themselves about the taste and appearance being superb. read more

Publix - Concord - Grocery Near Me - Concord, North Carolina

This review is for the deli - out of the 3 times I've ordered online, my sub order has been totally wrong. Not sure how since it's all done online and they can refer back to it. Really bummed as I have been talking up Publix subs to my friends here for awhile and they didn't live up to my hype. 4 different subs missing at least 2 ingredients! what a bummer. read more

I'm shopping here about 2-3 times a week it seems, and my youngest LOVES Debbie, the wonderful woman who prepares recipes near produce. She's super friendly and knowledgeable, and a great cook! They have $5 sushi specials on Wednesdays, the store is always clean and well-stocked, and the workers are friendly. We love this store! read more

So glad we finally have a Publix. Will shop because I can find things I can't find anywhere else. A+

I'm so happy Publix has finally made it's way to my home state. I lived in Florida,where Publix is based, for years and loved shopping at Publix. Other reviews have stated that prices are expensive at Publix but I believe you get what you pay for. Service is ALWAYS amazing. Quality has never been an issue for me but if I ever had an issue Publix would gladly resolve the issue. I know this is a new store but EVERY Publix store I have been into has been clean and a pleasure to shop in regardless of its age. I enjoy shopping at Publix so much that drive 4 miles out of my way, passing two other grocery stores on the way, just to shop at Publix. read more

For a new store it is not clean. Bakery sells canolis prefilled, they get soggy that way. I really don't care how many hours the bakery employee worked that day, can I have my stuff please. Outdated potato salad at the deli. Poorly trained employee making sub with meat on the cutting board. Rude person working the self check out area. She raised her voice to me when I told the self check out station was dirty. Do I have scan my food over the finger prints? read more

I'm here faithfully every week shopping for my favorite fresh produce, seafood & meats! Publix never fails me.

We ordered two subs today. Neither of them had the oil and vinegar packages. Also,asked for mayonnaise on both sides of the bread. It didn't happen. No oregano either. We could hardly find the lettuce or onions! Very dry and not appealing. We will stick with Harris Teeter. People: do not order on line. Watch them to make them correctly! read more

Clean clean clean great people friendly people nice food samples and vine samples the wine lady is the best! They have the large tonic water for .99 same as everyone else charges for the small one and the store brand cookies are great and cheaper than other stores. The prices overall are like harris teeters but some things are cheaper than everyone read more

Shopping here really is a pleasure. I must admit, I was really hesitant to shop at a new hyped grocery store (one among dozens in a 10-mile radius) but this store does not disappoint. read more

Love the deli!! You get a lot of great food for the price! They have some of the best chicken tenders! I will be checking out more of the bakery. The staff is very friendly. Almost too friendly, lol. Such sweet vibes as soon as you walk in. read more

Love Debbie, she is given the best recipes to prepare, she does a great job and remembers your name and invites you to try some. I have tried 3 of the recipes and they were delicious. read more

I'm new to the area and had never even heard of publix! When they opened, I went by to check them out and I've been hooked ever since! The store is clean, and the employees are knowledgeable and friendly. I tried their subs and I have to say they are amazing!!! My family loves to see me come home with publix subs! Publix can get a bit pricey but they have a lot of good deals, and I don't mind paying extra for higher quality and great customer service. I hope they continue to be as great as they are! read more

Love this Publix! Customer service is excellent as well as their product! Everything is always fresh and available

Like most people around here, on Dec 2nd when they had their grand opening I checked it out and yes the store is new and clean and they were giving out free samples but the prices were scary expensive. Don't get me wrong, there were some deals like the buy one get ones but overall I'd say Food Lion is cheaper by far for the same exact thing. With stores like food lion, aldis and trader joes I just don't see them doing that well here. Sorry I just can't afford almost $2 for a yogurt and expensive wines and cheese. Pretty disappointed when I saw how inflated the prices were... No thanks. read more

Love this store and everyone in the Pharmacy is super nice. Whatever you do, eat a Publix sub. You will absolutely love it!

Great selection and bakery but prices are high. No doubt this is the most expensive grocery store around. Like they don't require some type of membership card for sales but given their prices they need to make it no hassle if you are going to pay those prices. read more

Loved this location! The customer service was top tier. Especially, one of the employees who stood out and was so kind, Will! I definitely plan to come back for any of my shopping needs. read more

Publix will ALWAYS be my number one, even though Northern Virginia doesn't have any YET. The stores are ALWAYS clean, always full stocked, always full of helpful people, and always has the best food. I can never say enough good things. read more

You won't find a grocery in the Concord area that greater than this one! I love the atmosphere to shop, the store help is REALLY out to help you. The whole experience is always 100%. I can highly recommend this grocery store. read more

Had to go back to the Deli department three times before I was finally asked if I wanted anything. I was the second customer and the third came up and was waited on. I walked away and came back and was ignored again. Came back a third time to see if anyone would actually ask me what I wanted and finally one of the three employees back there asked me if he could help me. I replied, three times is the charm, I done here, by.... I went to another store to purchase my Deli. read more