I have been using this storage company for years and they are outstanding. The people are always…read moreavailable in the office and super friendly. Unlike Public Storage, this really feels like a family and they are family owned as well. Their facility is always clean and there are always carts available . I never have to worry about security of my personal belongings. I can honestly not say enough great things about this place.

My wife and I have had a unit here for many years, and we couldn't be more satisfied. The staff…read moregenuinely care about both the property and their customers, which really sets this facility apart. The location is extremely convenient, and accessing the units is always secure and easy. We're truly grateful for the opportunity to have multiple units here and highly recommend this facility to anyone in need of storage.

Linda was amazing and super sweet! Great prices , clean,…read moreand safe facility! Highly recommend !

Linda is so sweet! She called me to Introduce herself and asked when I would be coming in to pick…read moreup my free lock. When I arrived she walked me to my unit and explained everything!

Great customer service. Prices are a little on the high side, but I really like this place and know…read morethat the location is well looked after so I'm happy to know my stuff is safe and the hours are good too.

I love this place , very reasonable and Michael is so friendly and will accommodate you .. I'm…read morethrilled I found this place at a great price . I have 2 storages and plan on keeping them - I may downsize when the time is right but Michael works really hard and protects you and your storages . Thank you Michael

We've been renting from this location for about 8 months or so, and so far we like it very Much…read more Eldwin who is an employee there is very professional and helpful, Vicky as well. Just like every storage it has its Pros and cons but we like the pros here. But a business having helpful & understanding employees, sounds like a win win. Now, if you are complaining about prices, what isn't expensive now. I like it and I recommend this place to anyone seeking a storage unit.

Great customer service and reasonable pricing ! Great location also with cameras and gated other…read moreonsite security.

I've had storage here for years. When renting a unit the staff explained the rental agreement and…read morerules regarding access, use of space & their vacate process. The site is accessible at all times and is always clean. Staff is helpful and responds to questions or issues in a timely manner. I consider their prices to be a better value than similar businesses in the area especially because they have 24 hour access.

Absolute garbage customer service. We were asked to come move our trailer for a day while they did…read moresome tree trimming. Fine that isn't an issue. The problem is we were out of town on the day they were doing the work and we didn't have a place for the trailer for a few days while we were gone (that's why we pay to store it with them). So they offer to move it for us. That's great. I bring the key and they tell me they'll put it in the general parking lot. The problem is that parking lot is INSECURE (no gate/locks/code/nothing) and we're out of town a few days. They tell us they won't move it back and that we will assume all risk with regards to theft, damage, etc. Mind you, this is all on a 3 day notice we were given. Not like.. "next month on the 12th" for example. Just 3 days notice that this is taking place. And, they were unwilling to be flexible in doing the work. So the conversation turns towards the lady telling me how she's "doing me a favor" and starts getting a bad attitude. So I simply left. Walked out. Drove away. No argument. No yelling. No name calling or cussing. Just left. I was done with the terrible attitude and customer service that I could see was going nowhere. Been a long time customer. Never missed a payment or had a single issue. I get home to a notice to VACATE within 30 days. As it turns out, we actually got the trailer moved for them in the end anyways and we're still being asked to vacate. #1 its clear this is being done out of spite now because there is no reason to kick us out at this point and #2 its also clear they really don't care because they will probably just replace us with someone else paying a higher monthly rate for the same exact spot. DO NOT USE THIS COMPANY.

I would recommend this place to everyone I've actually shopped around and their prices are the best…read morein the whole Santa Clarita Valley... And by far the best customer service ever ! Art is my long lost uncle that I could go talk to forever love this guy ! Easy to talk to and very understanding Two thumbs up from me

It was great service here. The gentleman helped me get a rental and it was practically new.read more

My family has had a storage unit at Extra Storage in Valencia for years. We would never use any…read moreother place because Nick and Sandra, the managers, are the best! It's always very clean, including the restrooms. The staff is always friendly too.

I had a bad experience when I tried to extend my contract after being a good customer for over a…read moreyear. Sandy was rude, unprofessional and dishonest. Her husband Chris provided a different price when I decided to rent another month and when I tried to explain the conversation I had with her husband Chris, she would ignore or hang up the phone on me.

Other than a few days of miscommunication I ended up getting the storage unit I needed for the…read moredollar promotion and so far so good! Tara was very helpful and friendly upon arrival to see my unit. She explained everything very thoroughly and detailed. At the end of my check in she left me with zero questions. I always use public storage for my moving needs! Wish locks were cheaper but what can ya do? ;) I didn't bring my old one with me, would've saved me 20 bucks!

rent is too expensive started with $175 and it ballooned to $207.00 in just over a month !!! it's…read morevery expensive !!! will be moving out now !

A+ all around! Early Sunday morning they accommodated me and…read moremy needs. I appreciate going out of the way and making the experience top notch. Great price, and greater service from the onsite manager Scott. Use these guys, Cameras, and safe gating all around complex. Simple in & out!

The team at Old Road Storage are very responsive and courteous. They are very helpful whenever you…read morehave questions. The facility just upgraded the security fences and made it look more modern. Competitive prices, great location and easy access. Highly recommend!