Cancel

    Open app

    Search

    Public Storage

    4.4 (93 reviews)
    Open 6:00 am - 9:00 pm

    Public Storage Photos

    You might also consider

    Recommended Reviews - Public Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Cecilia G.

    Actually should be zero stars. I don't recall encountering a business as dishonest as my experience has been with this storage facility. I was assigned an exterior unit where leaves and debris make their home regularly entering from below under the metal roll-down door. Maria the attendant mentioned it was hard for her to keep up with the debris the wind blew into the area in front of my unit but never disclosed this troublesome issue as any professional would have. Sure enough weeks later after strong winds in the area, I went to my unit to get some things AND EVERYTHING WAS FILTHY WITH DIRT AND LEAVES that came in FROM ABOVE THE ROLL-DOWN GATE. Coats, clothing, handbags, luggage all covered with dirt and it was even inside my boots. The maddening part beyond the dishonesty to fill her quotas is why wouldn't she and Public Storage see to something being put up in the openings to protect their customers belongings and to avoid their shock and aggravation - or at least to let you know to cover your belongings!! Asking for too much? The punch line is that when I consolidated she said people don't realize the winds in the area are so bad. WHAT!!! Lousy location. Inside units, but no elevators to ride. Send your belongs up on a lift and dash up the stairs long enough to greet them before someone else. Badly maintained, lousy location, dishonest staff and your property will be soiled. Never trust a salesperson who begs you to write a review for them.

    Lyn S.

    Wish I could give them a zero. Totally ripped us off. Manager lied about the cost and the clerk was... let's just say the place reeked of weed. Small claims, here we come!

    The elevator blocked by supplies. They hadn't given any notice of this, and I had taken time off work to move out of my unit that day.

    See all

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Arnold R.
    0
    50
    104

    19 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Customer service is nonexistent. Never answer phone or return calls. Sold unit, even items prohibited by law.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tigran S.
    409
    45
    28

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    5 stars for Maria, she is so kind and helpful!! Also it's cool that the key for the gate is a smartphone app, very high tech :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Mari L.
    142
    30
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Very responsive and good mgmt - appreciate Maria the on-site manager follow up and oversight of the storage

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L H.
    0
    6
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Maria has been very helpful, helping me avoid excess fees and helping vacate my larger unit and getting into a smaller one to save some $.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vidal F.
    136
    11
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joy Y.
    479
    166
    58

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Maria is the best!! Super responsive, super helpful and super friendly. So far my experience with public storage and Maria has been GREAT!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of San N.
    9
    14
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    This is the first time I've used a storage unit. Maria made the process easy, she went above and beyond with the process. Great location.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Maria was super helpful and sweet :) We got locked out of our unit and she made it really easy to figure out.

    Mentioned in 29 reviews

    Read more highlights

    You might also consider

    Valencia Self Storage - Lien Letter from Valencia Storage.

    Valencia Self Storage

    (13 reviews)

    I've had storage here for years. When renting a unit the staff explained the rental agreement and…read morerules regarding access, use of space & their vacate process. The site is accessible at all times and is always clean. Staff is helpful and responds to questions or issues in a timely manner. I consider their prices to be a better value than similar businesses in the area especially because they have 24 hour access.

    Absolute garbage customer service. We were asked to come move our trailer for a day while they did…read moresome tree trimming. Fine that isn't an issue. The problem is we were out of town on the day they were doing the work and we didn't have a place for the trailer for a few days while we were gone (that's why we pay to store it with them). So they offer to move it for us. That's great. I bring the key and they tell me they'll put it in the general parking lot. The problem is that parking lot is INSECURE (no gate/locks/code/nothing) and we're out of town a few days. They tell us they won't move it back and that we will assume all risk with regards to theft, damage, etc. Mind you, this is all on a 3 day notice we were given. Not like.. "next month on the 12th" for example. Just 3 days notice that this is taking place. And, they were unwilling to be flexible in doing the work. So the conversation turns towards the lady telling me how she's "doing me a favor" and starts getting a bad attitude. So I simply left. Walked out. Drove away. No argument. No yelling. No name calling or cussing. Just left. I was done with the terrible attitude and customer service that I could see was going nowhere. Been a long time customer. Never missed a payment or had a single issue. I get home to a notice to VACATE within 30 days. As it turns out, we actually got the trailer moved for them in the end anyways and we're still being asked to vacate. #1 its clear this is being done out of spite now because there is no reason to kick us out at this point and #2 its also clear they really don't care because they will probably just replace us with someone else paying a higher monthly rate for the same exact spot. DO NOT USE THIS COMPANY.

    Public Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...