Today June 18,2026 we rented another unit . Ms. Rebecca Richards as always is there to help us with…read moreeverything that we needed . She is an excellent person to deal with . No dramas whatsoever. More power to you Ms. Rebecca Richards . Best regards , Geline and Edwin Brinas

We have been using Extra Space Storage for quite a long time . Ms. Rebecca Richards has always been…read moreattentive , accommodating to all of our needs every time we need it . we commend your good service. w so appreciate it and keep it going . Geline and Edwin Brinas

So far so good at YourSpace Storage. I have been a customer for less than a year but the process of…read moregetting a unit and learning the facility has been pretty season. Special thanks to Ian who has gone above and beyond to provide great service, including upgrading me to a larger unit. The only thing I've noticed is that at some of the entrances, there is a strong smell of moth balls, but that could likely be because people are using them in their storage units. Otherwise, the facility is clean, well lit, and carts are available to help you load and unload. Fingers crossed the good vibes continue.

Came to rent a van or truck. The truck was soaked in the smell of cigarettes. Gave me a headache…read more Drove the truck 5 miles and had to put in 2 gallons of gas to get it to the previous level. The attendant that rented me the truck shrug his shoulder that I need to let U-Haul know because he cannot do. Apparently their trucks use more gas than Abrams tanks. Zero service. Did not own his business or try to help me. Been renting here for some time, not the same quality of service.

I am posting this to warn other tenants at this facility. On November 7, 2025, I discovered that my…read morestorage unit was systemically contaminated with rodent droppings and urine, resulting in a total loss of my property (see attached photos). I have officially filed a lawsuit in the District Court of Maryland for Baltimore County against Self Storage Plus Management LLC for Gross Negligence (Case # D08CV25051725 pending). If you have experienced similar property damage at this location, please reach out. I am looking for other witnesses who can testify to the ongoing maintenance issues here to support my case. We must hold them accountable for the safety and sanitation of our stored property.

Do not rent a storage unit here. Unexpected increases and charges. This company does not…read morecommunicate. Horrible customer service.

If I could give it a zero I would. This company is downright dangerous…read more They moved me into my new house in 2022. It was an unmitigated nightmare. I'm not going to go on and on. Rather, I'm going to show you what they did, give you a bit of background, and let the photos speak for themselves. Nearly EVERYTHING they moved in had some level of damage. However, here are some of the MANY shocking examples. They arrived at the move-out house about 4.5 hrs late, and, when they were unable to finish packing everything and load it on the truck, they left it outside all night. (see images) They were also late the next morning. I got to the move-out house that I had just sold before they arrived. See what I found in the images. My furniture and belongings were outside all night, IN THE RAIN. Oh, and they were drinking on the job. When I confronted the asshole owner about this, his incredible response was "You can't prove it." Oh, really (see image). Never mind the fact that they drank on the job and drove a f------ box truck home, three sheets to the wind. Additionally, they smashed a 50-inch Bravia; snapped the leg off of my piano, and the list goes on. Please don't make the mistake that I did.

SPENT TOO MUCH & COST US THOUSANDS!!!! Want to move to the…read morehouse of your dreams, pay a ton of money for moving and have the moving company RUIN YOUR PREVIOUS HOUSE? Well. Then go with MOVE IN USA. Not only did they FORGET HALF of our furniture to move, but they also damaged (as in now it's removed completely) our front storm door, Damaged our EXPENSIVE Wooden Slider Door (where it needs to also be replaced), but they damaged and/or broke almost all the items that did make it to our new house! Greg Miller pretended to be nice and helpful up front, telling us to "file a claim" however their insurance company is a JOKE! $11.000 worth of damage and they try to send us a $135 check? Move In USA, Owings Mills MD is a JOKE! Don't waste your time. Trust me.

Our church used this facility for 9 years. Management and team were always responsive to our…read morerequests. The facility is clean and has a restroom on premises. As with all properties sometimes there are gate or door issues but they work hard to keep everything in proper working condition. Thanks for everything D Scruggs and A Better Life Fellowship

Mr Roosevelt was great! He made my move in and out very well. When I had a problem with leaving and…read moreno one was in the office for me to sign out, he explained the situation to management so I wouldn't have to pay for an extra month. I thank God for his and management understanding. He is a great person to work with. It was my first time renting a storage unit.