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    Public Storage

    4.0 (4 reviews)
    Open 6:00 am - 10:00 pm

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    Forest Lake Mini Storage

    Forest Lake Mini Storage

    4.0
    (4 reviews)

    I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

    We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

    The Lock Up Self Storage

    The Lock Up Self Storage

    3.7
    (23 reviews)

    The lock up self storage is basic storage. Good security. Easy to find and the place is clean…read more The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.

    I attempted to reserve a storage unit online. First, the person assumed I was a man from my name…read moreand told me the lady (me) couldn't pick up the keys. Second, when I came to pick up the keys, I was told my lease hadn't been signed online even thought it had. Then, once I re-signed the lease (the person working there pushed all the buttons so I have no idea whether what he agreed to was what I had agreed to online) I was given keys and a lock and told all I had to do was make sure my code worked in the garage door, which it did. I returned about 2 hours later, after their business hours (which are only until 5, so good luck if you work a 9-5 and then need help) to put furniture into the storage unit. We had to unload outside the garage in the rain because the truck they rent out was blocking one of the elevators and someone unloading stuff who was apparently upstairs at their unit left their car in front of the other one. We unloaded, took a large couch up and found that the yellow dummy lock that was to be removed before we could move in never was. Thus we had to carry the couch BACK downstairs after trying without help to talk to "Customer Service" who didn't even know what I was talking about when I mentioned the yellow placeholder lock. In summary, don't do it. There's a Public Storage and U-Haul storage facility literally a stone's throw from this place where you'll get much better service. Still awaiting my refund that may have been charged twice since I had to fill out the lease twice.

    Modern Moving

    Modern Moving

    1.4
    (20 reviews)

    They showed up an hour late. One guy was horribly rude. Took about 3 hours for 3 guys to load the…read moretruck. Didn't have clothes boxes and I requested 2. Didn't have a large box on rollers to wrap lamps and vases and stuff in blankets. Lied to me and lost my grandma's 100 year old china and two other valuables. Made me sign before they unloaded the truck which I was supposed to sign after they had me check the truck to make sure they unloaded everything. It took 6 hours to move me. 1 bedroom and office and normal living room. The worst.

    The stuff of nightmares. Without question, the worst customer experience of my life. They…read more"accidentally" overcharged my credit card, beat the hell out of my brand new house, peed all over the bathroom floor, and went way over the allotted time we agreed upon by sitting around / playing on the phone every time I wasn't watching (costing me more money). After bringing all of this to the attention of the operations manager, Shawn, I was told that I would be taken care of. I filled out a claim form with them, and showed them where I was incorrectly billed. All I wanted was the overcharged "mistake" fixed, and $300 in damages for drywall, paint, and doors. Shawn eventually conceded the billing error, and admitted that if anything my estimate was low, considering the damages. Communication was always spotty, and I heard lots of excuses for that. Apparently Shawn was having personal problems with a sick relative, and was spending lots of time out of town. When we did speak, I heard lots of excuses and promises. Eventually I was told that the refund was coming "this week," but never saw a dime. After that Shawn completely stopped replying to my texts and emails. I eventually filed a complaint with my credit card company and was able to recover the overcharge. Now that I have straightened that out, I will be filing a claim in conciliation court for the damages to my home. A $300 claim, that they agreed to pay, and now I'm being ignored as if I'm asking for millions. Unreal. This company will make big promises, then big excuses, and then completely ghost you. Fortunately for me, I saved every text and email communication, took tons of pics, and documented every date. See you in court, fellas!

    Public Storage - selfstorage - Updated August 2026

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