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Public Storage

4.2 (10 reviews)
Open 6:00 am - 9:00 pm

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3 years ago

Employee was so helpful and got me what I needed in the middle of a process as well! So helpful and great!

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4 years ago

Nice clean location and staff is very professional and helpful. Keyless entrance is great!!

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9 years ago

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10 years ago

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8 years ago

My husband and I have had our storage unit for 2 years and Cheryl has been nothing but helpful with any questions or concerns we have had.

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10 years ago

Cheryl was very helpful. .she explained everything we needed to know and got us on our way in no time! Great experience overall

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9 years ago

Cheryl WAS GREAT, COURTEOUS, KNOWLEDGABLE. Appreciate all the help in finding the right size storage. Great place

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12 years ago

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10 years ago

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9 years ago

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Review Highlights - Public Storage

I was able to get in the unit within 2hrs and Cheryl made it a seamless process she was pleasant, friendly, informative and very helpful.

Mentioned in 5 reviews

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U-Haul Moving & Storage of Markham

U-Haul Moving & Storage of Markham

(2 reviews)

I rented a 14' truck here this past weekend and everything went as planned. I made the reservation…read moreonline and when I first walked in the two employees there were on the phone. No one said "just a minute" or something along those lines so I just stood there quietly for about 5 minutes. Finally one of the ladies hung up and then looked up at me without saying anything... so I started the conversation with how i had a reservation for a truck. They should probably train their employees to at least say "Hi, how may I help you", you know, basic customer service, but whatever, I moved on. After that it was business as usual - they checked me in, showed me the truck, explained to me how I needed to return the truck with the same amount of gas in the tank which was at 5/8's.... really? You can't leave the tank at a 1/4, 1/2, 3/4, or full? You put it at a point just above 1/2? There are no marks in between the 1/2 and 3/4 on your trucks so I found that to be pretty dumb. If somehow they disagree with what I left in the tank I get charged a $30 service fee and $5 per gallon of gas... Luckily I returned the truck at the mystery level of "just above half" mark and they concurred. Not that big of a deal, but it can be if they decided to be sticklers. I've rented several U-Haul trucks/trailers in the past and while this one could use some customer service improvements, it got the job done so I can't really complain. However, I was the only one there so I can't comment on how they handle multiple customers at a time.

Renting a storage unit on 7/6/19 turned out to be the worst decision of my LIFE! Since I had…read moreoriginally rented the unit I had been in and out of the unit several times without any problems. It had been 2 weeks since my last visit. On 8/6/19 I arrive at the facility to move out the unit and remove my belongings. Only to get there and my unit is infested with what appeared to be bed bugs. I was in shock and disgusted. I immediately went to office to notify staff of the problem. She then followed me to my unit to see. She was standing there looking crazy and saying "I've never seen a bed bug in my life", "I've never had any problems with any unit since the building was built". I was ANNOYED! She then walked away and was like I have to make some calls just leave everything inside the unit. I took pictures and video of my belongings and unit, as well as the adjoining units that had bugs all along the outside of the doors. Fast forward... I leave to go check on my place that I was set to move into. About 30 minutes after I leave I received a VM from uhaul stating that peat control had been out and said that those were not bed bugs they are some other kind of bug. So I return to the facility ask to see the invoice from the pest control people. Only to be told they have no paperwork. Now at this point I'm PISSED. I know what they look like. I don't care what kind of bugs they are. They are all over and inside my furniture and belongings. I was told to take my belongings with me since the pest control "said" they're not bed bugs. You don't have proof that anyone came and IDC what kind of bugs they are. I refused to take any of the stuff with me and transport the bugs to my new home. The manager was really nonchalant. Her boss was rude and unapologetic. I LOST EVERYTHING! I have to start from scratch and they could care less. No one has reached out or anything. I DO NOT RECOMMEND USING THIS FACILITY FOR STORAGE!!

Public Storage - selfstorage - Updated May 2026

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