Absolutely clean well maintained the manager Ryan was always willing to help no matter what !!! And…read moreif we called when Ryan wasn't there ms. Cindy was always willing to jump in and help. I feel on a bad times during my pregnancy and trying to get my disability situated while I was out on maternity leave and I feel behind with my payments. All I can say is that Ryan and ms Cindy jumped into action with upper management to help me keep my units ...... thank you Ryan and ms Cindy I will definitely recommend you to anyone that needs storage.

I wrote a prior review that was positive about this facility. That review turned out to be…read moreincorrect due to misrepresentations by the facility management. I signed up for a unit for $33.00 per month in November. There was no disclosure that this was an introductory, limited time, or teaser rate. Extra Space sent a notice doubling the per-month charge in February. Did they increase the rate by 5% - no, 10% - no, 20% - no, 50% - no. They increased it 100%!!! On February 9th, I called Ryan at the phone number listed on the rate increase notice to discuss the rate change. He said that he would look into the rate change. He called me on February 12th when he told me that the rate would remain $33. Based on this conversation, I wrote my earlier review. Guess what - in March, I received a notice increasing the rate by over 71%! I called, questioned the rate increase, and told them about my February conversations with Ryan. The representative first denied that they employed someone named Ryan. In mid-April, a 3/5/26 Yelp review by Monica G. mentioned Ryan's name and referred to him as the manager. Yet Extra Space did not know who Ryan was?) After I told her what I discussed with Ryan, she then said she would have to review them and call me back. She did not. I received a call from a different Extra Space representative. He was abrupt and said the new rate was the new rate. He said to check the local rates. So, in April 2026, I checked this company's website for local rates. The Extra Space Storage location is currently offering the same size unit, with the same features, climate-controlled, elevator access, for $26.00 per month for four months. Nothing on their website indicates that the $26.00 monthly rate is an introductory, limited time, or teaser rate. In my opinion, the way this business treats its customers is abhorrent. When you rent the unit, you must pay an administrative fee of $29.00. You cannot use a padlock on their rental units; instead, you have to buy their lock for $19.95. You then invest your time in putting your goods into the rental unit. After investing both your money and your time, you see a significant rate increase! It reeks of bait-and-switch tactics.

The staff are very nice, but the main overhead door has been broken for months, which compromises…read morethe security for which I am paying. This week while I was there, the elevator was not working either! Not enough carts at times as well. Saw some bugs during the summer - ewww!!!

They started me off with an acceptable rate of $118.69 per month, and within 4 months they…read moreincreased my payment to $202.92. Almost double the payment! I would not recommend this place to anyone! I have read about them doing this to several customers. Talk about a price gouging ! It seems like all businesses nowadays do not care about taking advantage of their customers

Numerous issues with facility and staff, from call center to management. Tried to file complaints…read morewith call center and they refused to help. Was told I would receive a full refund and havent. This place is not recommended. Take your belongings elsewhere, for your own good.

From $89 to $152 in 2 years Ripoff is putting it mildly…read more Avoid this place and constant price increases

This current location, has a mice infestation it's unsanitary and I would not spend my hard-working…read moremoney to keep a storage in this unit. I have to buy all new things and it's unfortunate because I thought the transition would be easy if I were to store my items before I moved into another apartment. This is bogus, crazy and insane! Please hear me when I say this location is no good. See the pictures

Drove a U-haul truck here from Boston to pick up a trailer to bring to Georgia. By doing this we…read moresaved a big chunk of change off our bill. If you're into saving money ask about towing some else's stuff behind yours. You get extra time and a discount off gas and your bill. It was worth it for us because we were doing a long distance move. The parking lot is huge. Inside the building it was bright and clean. It wasn't busy at all so we had great customer service. There was a bit of a wait to figure things out the account but when they finally got all the paperwork sorted out things went quickly. They hooked up the trailer and off we went. The truck we got was in great shape. We actually test drive two trucks before we picked the one we wanted to be driving all week. You can get all your moving supplies at this location. Overall a good moving experience.

I needed a storage space so I checked online and saw that the storage facility nearest me, Public…read moreStorage on 124 W. Rudderow Blvd, Maple Shade NJ, had excellent reviews, so I went online and reserved a unit. The website is very intuitive and easy to navigate, and the cost for the quality of the units and security is excellent. I made an appointment to "move in", and the process of completing the rental paperwork was super easy and efficient thanks to the outstanding Amy, who made it fun and very quick. Amy graciously showed me the units, explained the rules, and I was all set up within 30 minutes. Awesome service (thanks again Amy!), great facility, at an excellent price. I highly recommend Public Storage on 124 W. Rudderow Ave in Maple Shade!

horrible I hate them soooo fucking much…read more irritating charges up the ass Keep breaking my locks and charging me for a new one

MissGloria is GLORIOUSLY wonderful! She was insightful and…read moreinformative I had some hesitation from previous experience elsewhere, Her knowledge consideration and patience allowed me the confidence to accept my new storage unit I look forward to going there With hopes i get to see her generous smiling sweet self

Property manager assistant harassed me daily with up to four invoices draft w additional fees…read moredaily. Attempt to place on fees to Dec 15, on Sept and Oct dues to cause property lien and inability to make payments. Sept was $122 Oct on attempt to move due date was $223, $311, $460 then $680 all within two weeks Oct 15- Nov 1. I moved out and was made to sign a 20 page release no copy given to me. I kept my move out invoice , deleted payment off app days prior and took Pic of the PIF property. Good bye. Get your own sh**. It was very much worth hired man w van to empty out as paid up before next month due date On arrival Gloria boast of lien auctions as a regular "party" . I advise not falling for the free truck and half price rent as my rent was raised first month in. If you value your life world hard earned items don't rent from Gloria of Dahn Corporate LLC mini U Maple Shade. She's nosy and a busy body thirsty for your things.

The Assistant Manager, Shavon Grantham, at 155 Empire Blvd Brooklyn should be Store Manager. All…read moreweek the elevators were down and we were unable to move in or out of our storage units. It took Shavon to figure out a solution so that we could get access in and out of the units. Shavon is solution based and has great customer service skills

Tiera was amazing very friendly knowledgeable and she was a great multi tasker she was helping me…read morealong with many other clients of extra storage!! I would recommend this establishment to anyone looking to store in the area !!

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

Paid to rent a truck to clear some items out of my unit. Arrived to a hand written note that since…read morethe door was broken it was closed. There were many other customers visiting that day that put out money and had to access to their units. I asked to be contacted by the manager to discuss being refunded for the days I was unable to access my unit. Instead of an apologetic phone call I recieved and email that said "sorry cannot prorate your rent" , and when I questioned how to prevent this from happening again i was told to call and make sure they're open? I think that's a ridiculous request for some that I pay monthly for. This experience is motivating me to clear this unit out and give my money to a company that values their customers.