I *was* thrilled with doing business here until today. My items were safe and things appear clean…read more It's the greed that has soured the whole situation. I have been a loyal customer at this location since 8/2023. I rented a 5x15 unit. Now they want to jack the price up to $164/mo on 6/3/2026. I was curious so I looked online - my EXACT locker is going for $64/mo if I was new. So I was being punished nearly $100/mo for being LOYAL?!? Surely there had to be a mistake, so I called. The person I spoke with confirmed that I was being penalized for being loyal and a new person would pay MUCH less than I would. I gave them the opportunity to match the rate for a new customer - as advertised online - they refused. They insisted I pay nearly $100 more than the ADVERTISED price!!! BEWARE!!! -- edited to add that the response below is MORE SCAMS!! I called the number listed and it routes me RIGHT BACK TO THER PERSON WHO CAUSED THIS MESS!!! SCAM! SCAM! SCAM!!!

Such a great experience at this storage unit! I went online and reserved the unit. I then came in…read moreperson and the employee, Shalonda, was very helpful and kind (even if I was tired, and probably cranky, after a long drive). She let me know where to go in the space to get to my unit and even called me when I went around the unit again to ensure I knew where I was going. I really appreciated her kindness and going out of her way to help me.

If you're looking for a safe, convenient, and affordable storage unit look no further…read more I was in need of storing a few items and only needed a small unit for my items. I arrived at EZ storage and Gregory (manager) was able to provide me a unit. These units are all indoors and climate controlled. You need a special code to get through the gate/garage and your unit is inside. It's a drive-thru unit and so you drive your car in and then unload and take the elevator up. They provide carts for easy transport. Before I committed to the unit, Gregory brought me through the building and showed me the size of the unit and talked to me about the cost per month. Right now they are running a special so I was able to get 3 months for half price. I assume they have specials often so be sure you check. Gregory told me he lives on site with his dog so if there is ever anything going on he'll know about it. There are also multiple cameras around the property and inside the building. I'm really glad this storage facility exists. It's exactly what I was looking for!

We needed storage quickly and their website was informative and up to date and I had a good feeling…read moreright from the start. My initial call with questions reinforced that they were professional, friendly and took pride in their place. Move-in was easy and having access to their moving truck ( at a reasonable price!), made it all work - and we had coordinated everything from NY just a short time prior to arrival. They have lots of carts to use, easy drive in access to drop off stuff and cart it up to your unit, and clean, auto-lit corridors and storage units. We kept the unit over 2 years and there were a few times we were late on payments and they didn't treat you like a deadbeat - they just reminded you and we paid right away. I cannot think of one negative thing, and I am a pretty harsh grader - I don't just give away 5 stars to everyone.

looking For person who purchased my unit. I never got a final notice of Sale of my unit. had my…read morechildren's medical documents in there. unit #7754. sold between January 25-February 25. Was told "nothing they can do". Destiny Dwyer.

Customer service was amazing. Clarence was very friendly and helpful in picking out the correct…read moresize unit. My unit was clean and in working condition. I like the security of having the gate, a pin pad on each section, and two locks on my unit. Would definitely recommend.

These guys are great! Friendly and helpful staff. The facility is very clean and great options as…read morewell had to increase our storage. On my 4th year here.

The on-site managers have been awesome, but they get run off or fired by the micromanaging…read morecorporate supervisor. That guy lacks any sense of customer service. And he surveils the on-site folk with his office cameras. So, when you read about the on site mangers being great, they WERE. But they are gone. They also jack the prices up without notice - like Public Storage does. Facilities are just okay. Lots of spiders, insects, frequent webs, and they have had roof leaks. Floors dirty when we moved in. If the owner took a different approach with his corporate management of the place, it would have hope. By the way, the truck is not "Free". That is totally misleading. You can use it for one half day rental period and a limited number of miles. After that, it is costly and they require insurance add ons. Do NOT be misled into believing the truck is there for you to use for free anytime you need it.

Our situation... Needed to move furniture from Kirkwood to Jefferson City for our daughter who…read morejust graduated college. Next to -0- packing or boxing. Estaban and his team were great to work with. They were pleasant, professional and respectful of property. They were also highly efficient and got the pack and load/ unload done quickly so they were respectful of time. They delivered without any issues or concerns. Definitely recommend them.

Dont trust them! All fake reviews on Google. They dont want to work, they just want to charge and…read morerip you off... Extremely frustrated with their services. Undependable! A total scam!

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.

From the first moment that I called into Sunset International Shipping, I knew this was the moving…read morecompany for me. Mina, that answered the phone asked all the right questions, and had all the answers. I felt that their quote was fair and that I was handled in a very friendly and respectful manner. I received an estimate in minutes and signed my contract online. It couldn't have been easier. The day of my move, the team arrived early and were amazing. James (my rep) and his team took great care of my things and moved me in an efficient and careful way. They finished the job in less time than estimated and helped me with things I couldn't have anticipated! When I move again I will use Sunset International Shipping and I will recommend it to anyone moving across seas.

Looked at a few different moving companies and went with this one because of their deal and fast…read moreresponse time. They are very professional and highly trained. Came to my home early in the morning and helped me finish packing everything that was still laying around. Best part, was that they packed everything up neater and more organized! The rates were low and not a single thing was damaged. Will be referring some friends and family here for future needs.

I researched several local storage facilities, including calling locations and asking detailed…read morequestions. I was blown away by the professionalism, knowledge and overall kindness of both Keith and Melissa. They are a powerful team who understand customer service. And wow! I've never seen such a clean storage facility. I looked at their outdoor units (no AC), but ultimately chose an indoor unit with AC. Both are great options but being indoors means you don't have to worry about rain, snow, or heat - definite perk. I highly recommend this place and would use it again if ever needed.