The team was excellent. Moved a refrigerator from my in-laws home to mine. Tight squeeze getting…read moreit out but the team figured it out. Great team; would highly recommend.

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

Ms Darlene was so helpfu. She was pleasant and friendly aide me in selecting and reselecting the…read moreright size unit. The facility was very well maintained. Thanx again Darlene

This particular location has piss poor customer service. It's beyond filthy, trash is constantly…read moreeverywhere. The location reached out to me sating I was late on payment. Okay, NP. I then gave them a date and time when I'd be in. The lady Madison who was working told me okay not a problem. Only to find out they sold my unit 5 days after we spoke. Not one time did she mention I should come in prior to that time. I acknowledge it was late and she said NO problem. I then called the corporate office and they told me that there was nothing they could do even after acknowledging their employee should have told me it was up for sale 31 days of no pay. So their policy is if your late 30 days on the 31st day they will list your unit to be sold. I'm blown away by this cut throat policy. The lady also tried to tell me if we don't hear from the customer about taking care of their bill then we move forward. HELLO! They heard from me and I clearly gave them a day when I would be in and I did. Only to find out it was sold. I'm writing this to alert everyone that if you happen to get in a tight or bind that causes you to be late by 30 days. Not 60 or 90 days please know your stuff will be sold even if you call and let them know. Please find another storage company that has some compassion for their customers and who are willing to work with them. Lastly noted, the young lady who I talked to no longer works there for not doing her job! Go figure.... I've lost everything do to her behavior. Then the man who bought the unit on line wants to sell my items back to me for 5k.

I have used many Public storages in the past, and have some concerns with the up keep of the units…read more Water damage and mold. I decided to try Public storage again but at a different location. Once viewing my storage unit I was very impressed with the dryness and no mold in site. I immediately closed out my other public storage unit and moved my things into this public storage at 1795 N. Linberberg. I met a very nice and professional worker there by the name of Alma. She is very helpful and accommodating. I only wish I had dealt with this location all the time. LaRhonda Satisfied Customer

I moved out of the unit in August, the 26th. The next billing cycle started September 1. They…read morehave been texting me, emailing me and charging me late fees for a unit I no longer occupy. I have called and left messages. It is borderline harassment.

Extremely clean, very friendly, and very easy on the wallet. Owner is super nice and willing to…read morehelp with whatever is needed. highly recommend!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Had a great experience renting from this business. This was actually the third time we had a unit…read more Very clean and well lit. Very secure as well.

I live three hours away and didn't cancel correctly after not needing the unit. The owner was…read moreamazing he not only got it fixed but he credited my bill because it was unused. I would definitely use this storage again. Thanks again !!!! I'd give you 100 stars if I could.

I gave them 1 star, cause there was no option for 0... First they didn't charge me the 1$first…read moremonth as advertised, I called and spoke to a manager, who said she would have her higher up contact me,...never happened. I have left several messages, and never get a call back, I have never even been to the facility. Never used the unit, never even opened it. ***HORRIBLE SERVICE AND CUSTOMER SERVICE.*** Don't rent here or with this company, unless you love being ignored.

Erin is hands down the most professional, knowledgeable, most helpful and kindest manager I've ever…read moreknown (decades). 1,000,000 stars!

My husband's family used this unit to store his mother's things. Unfortunately there was a sizable…read moreleak in the unit leaving many items damaged. When filling out paperwork, you do sign that the facility is not liable for any leaks or damage to the items in storage. Please make sure if you use this facility you take the time to read the contract thoroughly and know the units VERY well indeed can leak!!!! We let the staff know and they did not seem in a hurry to fix the leak. Very unfortunate to have family heirlooms that cannot be replaced damaged.

when I rented this on 01/05/24 it was 50% off $64 first three months plus $9 mandatory insurance…read morefee. I went to pay the bill on 02/04/24 and suddenly it is $79 no discount and they force you to pay the raised prices, pay a $20 late fee, or lose your property. #CLASSACTIONLAWSUIT #ATTORNEYGENERALMO