Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

I like this place a lot since I have been here and it's been a month. My experience with Mya was…read moreamazing and me being a business owner I'm glad to have access to my unit when I need to.

Great accommodating service, great communication, had no issues at all when looking for a unit…read more Employees are respectful and polite

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

Tonya was awesome she really knows what she is doing. She takes pride im what she does. She…read moreexplained everything to me made sure i had what i needed to for my move and made sure i knew how to use my garage code before i left.

Their employees cut your locks and break into units and steal your things, then insurance denies…read moreyour claim bc there's no sign of forced entry. The manager is on property but never knows or sees anything. Don't get a storage here if you actually want your stuff

Fantastic customer service! Crystal is amazing and super helpful! We are pleased with our…read moreexperience.

Crystal was a big help great customer service. Well kept and clean units. And they have access till…read more9 PM

If I can leave 0 stars I would! I've been renting a storage…read moreunit from this facility for the last 5 years and needless to say service and quality has decreased year by year! For the most part of 2025 the elevator was broken meaning people on the second and third floor had to use the stairs to carry heavy items! They do not operate within their hours of operation On last week, I tried to access my storage unit at 7 PM. However, when I got there, it was closed. I tried a number of times to access my key card with the door would not open. And I tried the side door and it was locked. I noticed on the sign. It had a number to text if there were any problems, and once I text this number, the person who responded was very less than helpful as a matter of fact, they act like I was bothering them and did not offer any assistance to correct the matter I must say most people only utilize this facility just because of convenience and not for

Great experience, this location had a truck available at 4pm on a Saturday. I returned it by 7pm…read more It cost me $70 and that included a $15 insurance option. Clean well maintained vehicles.

We needed a storage unit fast as were we selling our house and the house we were moving to was not…read morequite ready. Right space was able to get us a unit that we could move into. We moved into the unit and realized e needed another one. We called and they were able to get us another unit! All was well, no issues getting in at all. The only thing we ever ran into was communication. We only needed the unit for 3 days, and we were out within 2. I called and left 2 messages on how to return the locks, never received a call back but received an email about a bill for the following month. I called and spoke to a man and told him that I finally left the locks and keys in the unlocked unit. He said he would take care if it. I was very happy with the service overall.

Unfortunately, this management operation leaves much to be desired. They do not respond to written…read moreinquiries and the telephone contact person has no inkling of how to help customers. One would think that, if you list a contact number for assistance, the someone who answers that call could assist you. On the contrary. The contact person can only take payments. Moreover, the web page which espouses to be useful to make online payment is broken. It is only available a day after payment is due, thus inspiring an overdue notice.... not only ridiculous but stupid. Surely the Better Business Bureau has and is entertaining complaints (in addition to the one I have filed) with regard to the ineffective business practices and dismal treatment of customers by this concern.

DeNorma Is a pillar in this community she always has compass…read moreinvolved in philanthropy within the community! She will always find a way to help

Does not even deserve 1 star. we have had a unit at the 360 location in Grand Prairie TX since…read more2016 they raise the price approx every 6 months but that's besides the point. In Sept of 2024 my son and I went to look for certain items and discovered the unit had been flooded and was infested with rats, the manager Denorma was nice and told us we could use any empty units that were next to ours to sort our items. She said she would need to investigate what had happened, 2 months later she tells us that there had been a flood in July and had notified us then! she put the unit up for auction for non payment but had originally told me she would waive the monthly charges. I paid $1,200 for Nov and Dec and took my stuff out. I should have taken what was left earlier but was too upset that half of my stuff was ruined. She forged the contract in Sept and denies doing so. I would not recommend this place at all.

This place doesn't even deserve a f'ing star!!! Don't trust this place, we had our unit broke into…read moreand when we reported there was a different lock on the unit! Turns out it was one of their own locks, which if they put a lock on the unit we would have been fined and we would have been notified, which we were not! So we make a police reportand turn it in to the office to try to get rereimbursed! Well oh I'm sorry you can't prove that one of our employees broke into it, but magically their lock was on our unit! But trying to talk to the tough guy behind the desk, who slandered his wife telling us about other girls he is getting hooked up with and letting us know he has a gun under his counter and the bouncers he knocked out! We couldn't wait to go thru the lawyer hassle so we tried to let them handle it and what we got wasnt even close to our losses of property! Roland the manager will talk to women like they are second class and try to intimidate any male he thinks he is harder than, we are to grown and have family responsibilities to go the high school route. They don't have cameras on property, they lack customer service, and they will not protect your stuff, we tried to save money and we got burned. Yelpers spend the extra $ so you protect your stuff!!!

Its been good , to do business for 4 years always clean and safety Owner and attendant been…read moreso good thanks I will strong recommend the Big johns service

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​