The manager Julie was very helpfull and friendly and answered all my questions. Very professional and gave all the info and helped pick me just right unit for needs. I encourage all to seek out Julie if they want to rent a storage unit in Gardnervile. read more

They upped my price by$50.00 only after 3 months, with no guarantee of another increase. I had just emptied one of my 2 units, and complained. They offered a lower price for 3 months, and then back up to in increased price of $265.00 per month for a 10x20. I went to Stor All and got a cheaper price than my original price with this place. Stor All is locally owned and hold the price for a year or even longer. This is a no brainer. read more

Everything's clean on the outside, but if you haven't gone into your storage unit in a month or so everything's covered in dirt. They get you with the low price in the beginning, but with a 20% price increase every year you end up paying triple what you did before you know it. I suggest looking elsewhere. read more

Recently relocated to Gardnerville, NV on 9/17/25 and rented space at this facility. Julie in the office was very knowledgeable and professional and was quickly able to upgrade my storage space to a larger size unit. She helped us with everything we needed and also rented us a spot for a trailer. A 5 star review for Julie in the office. I would highly recommend Public Storage in Gardnerville, NV to anyone looking to rent storage space. Thank you Julie you were awesome to work with. Scott read more

This place is a total Joke! Rented there for over 5 years and the rent went from 85$ for a 5 by 10 to 173$. Decided to move out and go to a different facility for way cheaper in the middle of the month and they tell me they don't pro rate move outs! So 173$ for half the month! That's robbery for sure! I hope this place faces some kind of penalty for ripping people off. The only nice thing about this place is Helena in the office. read more

Charged me $391 for one day. They more than doubled the rent in the time I rented the unit. When I moved out they charged an entire month because I finished moving out on 12/1. They are unable to provide copies of any contract in which I agreed to this. Instead they threaten collections if you don't give them money. No one is ever in the office if you need help or questions answered. They force you do do everything online or wait for hours to talk to a national 1-800 line -- it literally told me to call back in 5 days because of a high call volume. Highly do NOT recommend. If I could give them no stars I would. read more

Beware! Let me start that I've been so disappointed from the beginning. Tried to fill out the contract on-line and it kept freezing on me. An hour later I was told on their help line that I should just go in. First time the place was closed. I finally called to make sure someone was there the next day. Service was friendly that day. Then a month after renting something spilled in my unit from somewhere? I have an outside unit so not sure if it came from the outside wall or the unit next to mine. It luckily went on my plastic gallon storage bins so nothing was completely ruined. It took me 3 different days to find someone to come take a look. I finally came across a grounds person and showed her. She told me someone would contact me so I can show them and they can investigate where it came from but no one contacted me. Now 6 months later I got notice of a 20% increase! If I go online, they rate for my unit actually decreased by $50 compared to 6 months ago so my rate will now be $100 more per month!! Now I hear from many and a former employees that this place is typical to raising rates with 1 month notice. I will be getting a moving truck and relocating my stuff. A pain yes but I feel like this place has taken advantage of it's customers. read more

Great customer service...easy access and clean! Have been renting for over 2 years and have no complaints!

I went directly to the storage office and talked to Helena. She was very helpful in transferring my unit to another smaller unit. Very easy and her service was excellent! read more

GROUNDS ARE WELL MAINTAINED AND CLEAN. The door seals are NOT! Have opened unit after many months to find dirt and dust covering all items in the unit. Manager said that a lot comes through the roofs from high winds...as well as the roll up door seals. Also evidence of water leakage. Manager said they were addressing roof leak issues? All this and the space fee keeps going up and up! Have a good hand broom and gloves ready when you go to your storage unit!! read more

We went to our storage yesterday to grab a few things and little did we know it had flooded because of the storm so we had to get everything out and move storages which was irritating but Sarah and Blake went above and beyond there duties they were incredibly kind and apologetic and helped us through the entire process. Thank you Sarah and Blake Ps. They should get a raise read more

Helena was awesome and incredibly helpful getting me set up! Very professional and no doubt the most secure place in town!! Very glad I chose her facility! read more

Great people, very easy to access no problems with anything! Helena and Kat were very helpful and kind! They conducted themselves very professionally and knowledgeable! The prices were reasonable and location is perfect for what I needed! Just want to thank the staff for all their help and understanding! read more

Sarah greeted me with a smile, super friendly and personable. I went in to upgrade my unit size and she took care of me promptly with a smile the whole time. I feel like I made a new friend today. Thank you Sarah and thank you Public Storage!!! Nina read more

Mark was very helpful and explained everything! The facility is very clean and secure! read more

Fast online service and the employee was quick to get back to me. Had no issues moving in and was convenient.

I went into my storage today to grab an item and everything was covered in dirt! They raised the price of the storage rent and can't even guarantee your belongings will be protected. I am livid. I would never recommend this company to anyone for their storage needs. I've had a storage unit in the past at other places and have never had this issue. read more

We are relocating into the area and needed a temporary location to store some of our stuff during the move. Public Storage priced out better than the competitors (we rented a 5x10 for $51/month). The facility is clean and neat, and the office staff (Mark) got us squared away with no fuss. It is conveniently located close to the Gardnerville Post Office where we got a PO Box. read more

This seems to be an adequately secure facility (you must use your gate code both on entry and on exit), and the manager lives on the premises. Not a big fan of storage farms in general, but in the Minden/Gardnerville area your options are limited, so it's nice to have a place this well run. read more

I basically reserved the unit wrong. Sarah helped me get it straightened out in no time! She was very helpful with our proccessing and move in details. She was so friendly and full of information on the surrounding area as well! She had the best hospitality i jave ever seen at any business. She did her best to get to know all of our needs and helped us stay under budget! Thank you sarah for being so hreat and really having the great pssion you do! We couldn't thank you enough! read more

Very pushy "upselling" of over priced moving materials on initial sell. Then the issues: Poor communication. Poor explanation of move-in policies. I narrowly avoided being locked out during initial move-in. Non-apologetic, completely disinterested in assisting. Bill pay. Poor explanation, late-fees. Locked out after paying the bill. I had been promised they would unlock my gate passcode as soon as I paid. They did not. Reliably unreliable. If you can look elsewhere, I would. read more

The service I got was exceptional . I did everything by phone and online. They were very helpful I got my unit earlier than expected and my information about where the unit was and gate code. Very quick and professional read more

Pretty great place to store your stuff. Hassel free, very safe, nice staff. New office lady every week. Very impersonal staff, but great storage overall. read more

Angela was awesome and helped the SO and I out. Great service and as we are still renting a unit there we will continue to see if Public Storage will continue to be pleasant read more

Our experience at Public Storage was nothing short of excellent. Danielle, the property manager was so helpful, nice, and efficient. The property is very clean, organized and well kept. I would highly recommend this location to anyone looking for their storage needs. read more

Be aware that they will raise your rent a significant amount after a few months. Do not let the good rates fool you.

Very friendly staff, easy to deal with, and quick to finish the rental process. Storage unit was nice and clean. I would recommend this facility to friends and family. read more

Amazing service! I never had issues with this location. They've always been nice. On top of that, they did extra service for me when I forgot my key in California on the day I was moving my stuff out. read more

Very much loved Mark and Dylan they were great to us and treated us very well. The storage units are clean and well taken care of.

We liked this facility, however we were shocked when we moved out on the 4th and instead of us paying for the days we were there they made us pay for the whole month, which really sucked when you having a million moving expenses already. $115.00 that I really needed somewhere else at this time. read more

The staff at this facility has been awesome. Thank you for being friendly and efficient. I would recommend them for all your storage needs! read more

The staff here really always goes beyond the beyond to make sure their customers are happy. Mark is really great. And Stacey, the Regional Manger, is super helpful and very interested in the customer experience. read more

Absurd customer service. You have to be in person to be able to rent a unit, if you were moving from out of town or need items moved while you were out of town you are left helpless. On top of it we are guaranteed a reservation as of today, of which when I arrive to pay for it I was told that it was guaranteed to someone else and that the reservations department has been making mistakes. Big mistakes to me!!! Avoid using this company read more

Moved up from LA, called a few storage places but got the best experience here with these folks. Perfect place to keep our extra stuff until we get a house next year. read more

I have used several storage units over the years. Only a couple have been really excellent. While I have only been using this location a few months they are readily available to increase storage and always friendly. The access is also fantastic. We have two larger units and at times need to spend some time in the units. For this reason it is great to have a bathroom to use or simply wash my hands in. Not all places provide this courtesy and if they do it is not a clean bathroom. I have never seen this place to be unclean in any way. This is a well priced, clean and friendly location. read more

This place is GREAT, made so by the staff. Mark and Cindy from the start have gone above and beyond for me. The place is always clean and Mark even called me once to let me know I had mistakenly locked my unit open. Opps! So needless to say I feel my things are more than safe. Which is really important to me and I appreciate. That's attention to the details. Things being done right at this property! read more

Very helpful office manager. Helped me find the right unit, explained the rental agreement, insurance, and everything else I would need. Took the time, and I appreciated that very much! Would highly recommend this location! read more

When I was looking into getting a storage unit, Mark, the gentleman working that day was very helpful in finding me the right size unit for my belongings. He was very knowledgeable in all aspects of the business. Thank you public storage. Kelli B read more

The employees here are very nice and helpful. I have never had any problems at this establishment. Decent prices too.

rental units are ok but the management is horrible. never return calls, are never there in person to speak to on the phone and the 800.567.0759 listed on the website has been disconnected. one month after renting and buying their insurance i have been trying to sent them my own insurance so i didnt have to pay the $15 per month for theirs. they only voice mail on the phone and they never return calls and keep billing me. i finally got a hold of a person there who said he faxed me a form to fill out but i never received it. (they cannot email) i tried calling the national 800 number but it says its disconnected. finally found the local number and called and spoke to the same person who is going to fax me the form again to discontinue their insurance. i asked about a refund and they do not do refunds. so there you have it....a national company with a bogus 800 number, no one at the site returns calls or can provide the documents needed to stop the charge for insurance, and NO CREDITS! read more