I do not recommend this place. My son and I drove in to get a few things out of a storage unit…read more Everything was going fine until we tried to leave. The way the exit is set up makes it difficult to punch in your code and then make it out of the gate quickly. It's set up where you have to punch in the code, make a sharp right turn, then a sharp left turn to get out, and the whole time you're trying not to hit anything. So we punched in the code, the gate arm went up, we started driving out, and then all the sudden the arm came down onto the hood of my truck. It actually hit my truck. We backed up. Within 10 seconds a guy came rushing out yelling at me, saying we hit the gate. I couldn't believe he was saying "WE" hit the gate. Their gate closed onto my vehicle, not the other way around. Then a lady (apparently the manager) came out and we went around and around as to who was at fault. They were pushing extremely hard on me to accept that we were at fault. It felt strange, but I didn't realize what they were doing. They said we would have to pay them $100; however, not only was it not our fault, there was no damage to their gate. They also said they may contact their corporate office and that they take these things very serious. I made it very clear that I wasn't going to pay them anything and that we did nothing wrong. Then all of the sudden their behavior towards me completely changed. They were shaking my hand, smiling, joking, and offered us water and candy. The lady even complimented my muscles out of the blue, which is just not something normal people do. It all felt odd. What they were doing still didn't register in my mind (I'm too trusting and naive I guess). However, later I realized that they were trying to extort money out of me by using psychological tactics to pressure me. The problem is that I can't prove this, but I am absolutely certain that this is what they were doing. Also, they had this routine down (it was actually impressive) like they have done this to other people before. I'm not a lawyer, but according to Google, extortion of $100 in Texas carries a fine of up to $2000 and 180 days in jail. Also, I have a disability, so that's an aggravating factor that bumps it up to a Class A misdemeanor, which carries a fine up to $4000 and a year in jail. I doubt anyone will ever be able to prove their intent behind what they are doing, but I wholeheartedly believe they knew exactly what they were doing and it's wrong. Very wrong. I know it can be hard to get by financially sometimes, but we can't resort to trying to exploit each other. It's really despicable. I strongly recommend people avoid this place.

From the owner: U-Stor are leading providers of clean, safe, and individually alarmed self-storage mini warehouses…read more We offer the affordable solution to your storage needs at competitive rates. At U-Stor, each of our units features an individually alarmed door, free 24-hour access, drive-up easy access, and onsite management.

I've been using this storage unit for a couple years now, and the only minor issue I've had with…read morethem is that their price has gone up over the last year. That's a bit of a bummer, but not totally unexpected or crazy or anything. This is a nice, clean, and safe facility (as far as I can tell!). Storage units always have a bit of a creepy factor no matter where they're located, especially if your unit is completely inside a building like mine. I will admit I feel a bit nervous every time I meander through the long identical hallways looking for my unit, and I feel like it'd be pretty easy to get lost in there... But you can always grab a map at the front desk or ask the staff to remind you which path to take! The staff has always been extremely helpful and readily available to answer questions, so you can count on that. Paying online is ultra easy and literally only takes two clicks once all of your payment information is entered. Just don't be late on your payment or they immediately tag on a $10 late fee. I do think this storage unit is a tad expensive, but again, nothing too out of the ordinary!

Brace yourself for an electrifying -- if true -- review…read more If you're of the opinion that all storage units are pretty much created equally, I definitely invite you to go visit a few and get back to me: simply put, there are a wide variety of shenanigans going down at some of these places, and it can be noted that I've been to some where there have been (and I am not making this up), open fires in the parking lot and chatter of side businesses that would seem hysterical were it not for the fact that the man's dentures were rattling around in abject seriousness while he spoke of such side businesses. This, of course, is a story for another time over beers, but for the time being, suffice it to say that I decided to err in favor of sanity and rented a spot at Eagle, French for That Place Where Your Stuff Is Safe. Along the way, I learned lots of things, not the least of which is that A) apparently for some reason folks are renting many more of the climate controlled units than they had been before. There were details as to why, but somewhere in the middle, admittedly I tuned that part out. And B) they are, as one might expect, pretty adamant about the security part of the equation here. That means that you have to punch your code into the gate to get in (not unusual) and then punch it again to get back out again (less usual). What that means is that if some random fellow decides to gun it out of the parking lot behind you after dropping off his stuff -- but doesn't use the keypad -- an alarm goes off tied to the unit he came in under. So that's fun. All protocols aside, the spaces are well kept and the management seems to be genuinely on top of what's up: if you get deliveries from such services (as I occasionally do), you can predetermine who is kosher to drop stuff in your space, and even should you be out of town you can have them place your stuff in your absence. And that's pro enough for me. Thanks, Eagle. I'll keep an eye out for ya.

I was having trouble getting into my unit and the man that worked in the office came out and helped…read moreme get into my unit. He was so kind and so nice. I definitely had a pleasant experience. I was so frustrated even before I had got there about other personal life issues and he was so understanding and so patient with me and so helpful. I definitely recommend this place it's very clean easy to accessand I love how big the unit is

This is a low class dump infested with rats and a big hole cut into the fence for criminals to…read moreaccess the property, it's been there over a year and hasn't been fixed yet My key broke off in the round lock public storage sold me and it took 2 weeks to be removed. The next day my unit was broken into and this was done by employees of public storage and stole thousands of dollars of my property from my unit. 120 degrees in there and they looked through everything and took everything worth value. I dont recommend anyone using this facility because of risk of having your personal belongings stolen.

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more

New member here, and so far no complaints!…read more FAST FACTS: 1. Quick easy sign up online [ check ] 2. Well secured, keypads, locks, gates, etc. [ check ] 3. Great customer service [ check ] 4. Clean, air-conditioned unit [ check ] Is there anything else you need in a storage unit? Nope. MORE EXPLANATION: After moving, we realized we had too much stuff and needed a 10x5 storage unit. We did a quick deposit and claim online. It took minutes! Then, an email was sent to us with all the info needed to access the unit. Happy with how everything was panning out, we rolled over. However, when we got there, the unit was a bit of a surprise. It was a 10x5 unit but with a small door (not the most ideal for moving items in and out). I noticed there was other units available with bigger doors, so I thought... "Let's just ask if we can move units!" My husband was weary of this, but I advised him... "It's worth a shot! The worst they can do is say no. Let's go find someone!" When we got to the front desk, Jacob was there ready to help! He said, "That's not a problem! Let's fix this." In minutes, we were touring new units, transferring our lease and starting to move everything in. This would not have been possible without Jacob's professionalism, diligence and kindness. We are so grateful for his help! Extra thank you to Extra Space Storage for still having humans on site. It really makes a difference to consumers who need service.

This is a very clean, secure facility. Everyone is really helpful. The process to get a unit was…read morevery easy.

I got what I needed. Was it above and beyond?? Meh. Normal expected transaction. Price is…read morecompetitive being it that they have gate and cameras. P

After dealing with another terrible storage facility in town, we decided to give Securlock a…read morechance. The manager was very helpful, and the facilities were clean and attractive. We signed on the spot. Needing the use of their truck, we set a day/time to pick it up. We hired someone to do the actual moving, and he showed up at the appointed time. No one was there and the office remained locked up...most all day. We lost between 3-4 hours while we came up with plan B, which involved renting a U-Haul truck. The assistant manager called today to ask if we still needed the truck. Uh, no. She offered no reason why she was not on duty when she should have been. Nor did she offer to reimburse the price of the truck we had to rent because of their mistake. As I said earlier, their facilities are top notch, and ease of use is excellent. However, going forward, we will remain wary of their customer service promises. As a new customer, we are really not impressed.

very quick and easy. And amazing customer service. Definitely going to store my belongings with…read morePublic Storage every time!!!!!

Great customer service!!!!! The young lady was very informational and courteous. Also the sales…read moreassociate that I was on the phone with to start the process was a great help.

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: Ranch House Storage offers secure, locally owned self storage in Aledo, TX, conveniently located on…read moreE Bankhead Highway at the I-20 and Ranch House Road interchange. We provide clean, climate-controlled storage units, drive-up units, and covered and uncovered RV and boat parking with 24/7/365 gated access. Select units feature carpeted floors to protect antiques and valuables. Our facility is monitored by redundant security cameras, and you can reserve and move into your storage unit entirely online. Whether you're storing household items during a move, business inventory, a boat, or an RV, Ranch House Storage delivers safe, affordable self storage serving Aledo, Willow Park, Hudson Oaks, and Fort Worth.