We just started storing our new RV at Anchor, and the customer service is top notch. Someone was…read moreparked too far into the space we reserved online, so when it came time to have our RV delivered, we were in a pickle. I called and spoke with Taryn (sorry if that's misspelled!), and she had it fixed within minutes. We definitely feel like valued customers, and it was a great first impression. The lot is clean, easy to move around, and cameras are everywhere.

I have rented many storages in the past.. and since inflation raised the cost 2 or 3 times of what…read morestorages use to be. Finding one that is convenient, clean and even open 24hrs that doesn't cost arm/leg is challenging. My son actually suggested anchor storage, as he has a unit as well. The move in special was a nice perk. I'm rent a 14x40 enclosed unit. Which also has a light and and an outlet. Love that it is not gravel drive, nor that it is overrun with rodents. (My mother is renting a unit from another company in springtown and those have been major issues). Anchor Storage even has a dumpstation, air/water near office. Any issues that have arise Anchor Storage has address in a very timely manner. I feel confident that my possessions store at Anchor Storage are keep safe, pest free, dry just like the day we put them in. I would highly recommend Anchor Storage for any storage needs.

Service member Tabitha was extremely helpful in getting me set up and ready to move in. The value…read moreof the service is extremely helpful!

Just rented a unit at the Aledo location. The process went…read moresmooth. Alicia, the leasing agent, helped me find a unit that fit my needs. She provided excellent service! I recommend this location.

Had a lot of help from the staff transferring from one unit to another the place is kept a very…read moreclean and the service is really good

This is a great location - very convenient and Jammie, the office manager, is always willing to…read morehelp any way she can.

I have been with them for about three years. Lori the manager is great. Is always helping. Always…read morecan talk to and help you when you need help. If you're looking for a storage facility she is the on You need to talk to.

The management team was nothing but friendly and informative. They sold me on what i needed and…read morenothing else. Every time I come in its not just "where's the money?" They ask how I'm doing as well as the wife & kids. I would recommend convenient self storage for any storage needs. (Plus they offer Uhaul trucks and vans)

Great great!!! Love this location Happy happy customer!!! Clean vehicles and easy pick up and drop…read moreoff instructions. Thank you for helping us get moved out of state!!

The facilities are clean. The staff will help you get set up but that's about it. Security is…read moreminimal. Cameras only cover the exterior of the buildings, but there aren't any covering the interior, where they are needed. We had a unit for a year while our house was being built. Our unit was robbed and half of the contents either taken or damaged. The security cameras revealed nothing and were so grainy, they were nearly useless. And since there are no cameras covering the interior hallways, where they would be the most helpful, there was no way to find out anything about the robbery. The staff did the minimum required, and the management was more concerned with making sure they weren't held accountable than helping us find the thieves. Based on our experience, I wouldn't recommend Compass Self Storage. They need to improve their security.

Very clean and office was clean and manager was helpful would suggest this place to my friends…read more Cora

There is new management since the review that someone wrote two years ago…read more There is a sweet young couple that run the place and also the U-Haul business. They have the best customer service ever. I have a storage unit there and they keep the aisles clean and free of nails and of things things that will pop your tire. Dennis literally runs out to hook up your rented trailer and always has a smile and a can do attitude. His wife in the office equally has the same attitude and smile when you go in. And these people are genuine. Not just pretending because you are a customer. They genuinely care about you!

I have had two rooms there for about a year. The rates were reasonable enough but they are going up…read moresoon. It started out ok but since we started seems to have gone downhill quite a bit. The lights going into the hallways from both directions are never working so you better bring a flashlight if you get an inside storeroom. The place is VERY dirty. Always trash on the floor in the halls including on more than one occasion, a condom. Sometimes I recognize the trash from a time I was there before. Lots of cobwebs and bugs in the hallways and storerooms. I have been bringing my own peppermint spray to discourage rodents and it seems to work. The people in the office are nice enough if you can catch them there, which is sometimes difficult. I understand the need to have a lunch break but I don't understand shutting down the whole office instead of staggering breaks. That is why you have more than one person working so you can cover your business hours and be there for your customers who might also have limited times that they are able to come into the office to meet their needs. I found a much nicer climate controlled facility for not a lot more than these people charge so moving out of Hometown Storage within the month.

We just moved to Texas and Alisha has been so helpful! She found the best option for us. The…read morefacilities are clean and secure. The prices are very reasonable for a storage unit. We will definitely recommend this place to others.

Very well maintained storage facility! Alisha at the front desk is great to deal with and keeps the…read moreplace looking nice and clean.