Everything went well. Te…read more Really nice, looked out for our vehicles. Well priced. I'll use them again.

Premier storage is well run and friendly. Had our space for years. Did have our catalytic converter…read morestolen from our motorhome, but have a travel trailer now, so no problems again. Would highly recommend..

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Teresa was incredibly helpful and quick with all the information I needed to get a storage unit. I…read morereserved a unit before showing up and the rest was a breeze! Thanks Teresa!

Manny G here!! This location is definitely worthy of mention. From my initial contact it was…read moreobvious that I was dealing with a staff that was knowledgeable and professional. Melvyn, Kiana and John were attentive to my needs and were willing to go the "extra mile" to make sure I was satisfied. The RV storage is secure and monitored 24/7 by personnel and cameras which are located throughout. The addition of the mobile app to facilitate entry and exit of the facility is a definite plus.The staff make rounds on a regular basis and offer assistance when needed. I strongly recommend this location to anyone interested in worry free storage needs.

Nancy and Sam are amazing, made the process very simple and could not ask for better service…read more Would highly recommend to others

The managers at Macho Self Storage are professional and helpful. The units are reasonably priced,…read morethe lot has security cameras that are monitored and managers are available during the day weekdays and 1/2 day Saturday. I had a long term rental and never had any issues.

Robert and hannah were very welcoming and friendly when I walked in. Both explained the…read moreinstructions very well! service was amazing ! made sure my girls where hydrated & checked up on us to make sure we where fine when in the storage unit! all around great service !!

VERY UNSATISFIED!!! It's practically impossible to talked to the manager even though they say it's…read moreopen from 9-6, no one is ever there. call and all you get is answering machines. they raise your rent a lot every single month. I started at $98 a month and on the fourth month it went up to $193 for a 10x10. Don't rent here unless you want to have an unforgetable experience. ‍

Unacceptable Billing Practices and Poor Customer Service at Public Storage…read more I have had multiple storage units with Public Storage at the Highland Village and Lewisville locations, but my recent experience has been beyond frustrating and unacceptable. On 1/15/25, I made an online payment of $885.60 using my AmEx. Later, I realized that I had been mistakenly charged for a unit I had vacated more than two months prior at the Lewisville location. Thankfully, the Lewisville staff handled the issue professionally and refunded the incorrect charge of $295.20 without issue. Then, on 2/28/25, I received a text saying my units were at risk of lien, but to disregard the message if payment had already been made--which it had been on 1/15/25. The next day, I received a rude voicemail from Pam at the Highland Village location stating that my lock had been cut, liens had been placed, and my unit was going up for auction! When I contacted Pam to clarify the mistake, she insisted she could not see my payment confirmation but oddly could see the refund of $295.20 from Lewisville. I repeatedly informed her that my payment had been made, but she refused to acknowledge it and demanded a letter from my credit card company as proof--not an email, not an online statement, but a mailed letter! Meanwhile, my unit and belongings were at risk of being auctioned off due to their incompetence. To make matters worse, on 2/1/25, Public Storage refunded my AmEx $590.40--essentially returning the rest of my original payment without explanation. When I logged into my account, I now owed $1,302.20 in storage fees, late fees, and lien charges; I paid this to ensure my items would not be auctioned off! This entire situation is unacceptable. Public Storage's system is clearly flawed, and their customer service at Highland Village is disgraceful. I paid on time, yet I was treated like a criminal customer and forced to jump through hoops to prove a payment I had already made. If you're considering renting with Public Storage, beware of their questionable billing practices and lack of accountability. I will be escalating this issue further, but I want others to be aware before trusting this company with their belongings. #PublicStorage #CustomerServiceFail #BillingIssues #StorageNightmare #HighlandVillage #Lewisville

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

Have used this facility for over 3+ years. The owners are fantastic! It's well maintained and…read moresecure, with fully enclosed storage to protect your boat or RV. Not to mention the extra's available that are rarely found with storage. Highly recommend!

U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.