The front desk clerk was very nice, kind, and helpful. I would have given it a 5 rating…read more Except the units look a little rundown. And no elevator or escalator to get to the second floor. But other than that, it is just fine for what I need. They even supply you with a lock and 2 keys . Which is great since I didn't have one at the time. Over all, it was also reasonably priced.

I've rented there for years now. Since Covid started and Leslie is very helpful and friendly. That…read moreis rare here in the valley to have someone who actually genuinely smiles and likes the people who come in . I actually look forward to seeing her when I stop by to get tools stored there. I hear about other places that are prone to theft and I am glad that my tools are safe until I need them . I don't foresee me moving them anytime soon. Thank you Leslie ( and Bob) . James

For the 5 years of service - Ramon at Storage Pro was efficient, helpful and overall great customer…read moreservice. Thank you!

I came in with a reservation for a parking rental. Ramon was very helpful in completing it.read more

Long time customer and I've had a positive experience with this storage facility. It's clean,…read morewell-maintained, and the manager is friendly and communicative. Some people have unrealistic expectations. No facility--storage or otherwise--can offer a 100% guarantee against theft. Welcome to planet earth. All one can do is try and *prevent it* and I think this place checks all the boxes. There are cameras installed throughout the complex inside and out, management is onsite, and there is controlled access which adds a lot of peace of mind. I personally feel this is a perfectly reasonable and secure place to store belongings. If there's a place out there that can promise complete protection at all times, I'd love to know where it is--because I'd like to store my things there too. Also expecting them to be in control of something such as city issues overlooks the limitations most private businesses face when relying on municipal response.

I rented from Cupertino Safe Storage for years. I had a very good experience. Annette, the Manager,…read morewas super professional, and super helpful. She really knows what she is doing and keeps the facility in tip-top shape. When Annette must be away, her twin, Jeannette fills in. At first glance , you might think that Jeannette is Annette. I did! LOL! Thank you, Annette and Jeanette, for all that you did! I will always be grateful! As long as either of you work there, I will recommend Cupertino Safe Storage !!!!!

Was skeptical about walk in availability, however my family was lucky enough to have Nick help us…read moreout! Not only did he find the best deal with a busy business day, but he was super friendly and more than capable of helping others at the same time. Glad to see him working here !

I've been coming here for years. I've always had a great experience. Friendly service and huge…read moreselection of trucks to pick from. Great selection of moving accessories as well. One stop for all your moving needs.

Customer service has always been very helpful in person. Z and Careen were very friendly and…read morehelpful!

They lure you with prices cheaper than the competition and $1 first month special, but then they…read moretry to rip you off every step of the way. They start with $29 fee to "set you up in the system" and to process "optional" insurance they own and underwrite that they are forcing you to sign up for because there is no other way to book the unit. Then there is $19.99 lock fee. They charge you on the 1st of the month for the month ahead even if you rented yesterday and already paid for a month and threaten you with a late fee. If you vacate before your full month is up good luck getting your money back that they forced you to overpay, such as if you moved on 15th of this month or any month and moved out on 14th of next month, they are going to charge you for month and a half. If you move to a larger/smaller unit they will hit you with another $29 fee to "set you up in the system" when you already set up because you are booking it from your existing account. And even though they charge you as a new customer, they will not give you that $1 first month with it... But wait... they can "waive" that $29 fee to "set you up in the system" if you come to the office and agree to pay higher rent than you can see online... Oh... and after a few months they will raise the rent! PM me if you are an attorney that wants to take them on! If you have to use them do not go on auto pay.

I'd select 6 stars if I could. These professionals got up a VERY tight two lane road and backed…read moredown a driveway with (literally) an inch of clearance on each side for their 26 foot truck. They did not have a smaller truck and it was almost laughable how little we had to put in, but they did it perfectly. Not a scratch or missed item. We ran around packing while they waited for additional instructions. They moved a very heavy plant that they wound up moving back to its original place (on a different floor) without complaint. Professional, polite and quality.

I had 3 movers come help move my stuff. One guy was fast and polite; the other two seemed to take…read moretheir time. Some of my furniture got scratched because they forgot to wrap it. They broke the arm of my couch by leaning the couch on its side. Despite all that, I was okay paying what I did. But then, they demand a tip at the end. The woman (Helen) who coordinated the move had said tips were expected between 15-25% of the total cost. I paid 15%, but the guy complained that it wasn't enough. He said the minimum was 20%. I showed him the text from Helen that listed 15%-20%. He insisted over and over and over again for more tip. He was lucky to get any tip with the way my furniture was damaged. I ended up giving a bit more tip just so I wouldn't have to deal with them, but honestly it's just madness. Tips are optional and the experience with the guy haggling me was not fun. Also, after that one of the crew members went into my room because he said they forgot a furniture box, and yanked all my clothing out of it and threw everything on the floor. What a pissy attitude for a very reasonably 15% tip for subpar service. I'm not saying you should completely avoid this place -- I'm sure under most circumstances they are fine. Just make sure all your furniture is wrapped and be firm on how much you plan on tipping them. They will haggle you like you wouldn't believe.

Ben and his team came in clutch to help us move from Roseville (Greater Sacramento area) to the Bay…read moreArea. We originally booked with 916 Fast Movers but they could not provide our moving services the day of, but they recommended Formosa Mover and booked them for our moving. I am so glad they did - this team of two did an amazing job wrapping all of our belongings from storage and moving it all into a 3 story home. They also protected our new floors and wore shoe coverings while moving our things into our home. They did their best given the narrow stairway obstacle. The pricing was highly reasonable and worked within my budget. I'd highly recommend this team for your moving needs!

We are very happy with the service from Formosa Mover. Ben and his team handled it with great care…read moreon my grand piano from start to finish. They were friendly and easy to work with. Moving a grand piano is no small task, and they treated it with great care. Great experience and I highly recommend Formosa Mover!

Saleh and his business partner were great! Communicative prior to the job, showed up on time, and…read moretook good care of all of my furniture with wrapping. They were also very helpful in working with me to fit everything into my storage unit, which was above and beyond the moving request. Would definitely recommend.

From the owner: Fast moving company doing his work very quickly and reliable. Our team are trained and friendly…read more Due to COVID-19 we are trying sanitarize truck & uqipments and use new boxes ( not used box).