Always fair, reasonable, and transparent whenever we bring car in for service, or just have general…read morequestions.

Staff was quick, honest and kind! I really appreciated their service. My battery needed to be…read morereplaced and they got it done same day!

I wanted to buy a Certified Pre-Owned (CPO) 4Runner. I live in the greater Boise, ID, area and was…read morenot able to find what I wanted: blue exterior and beige interior. I found what I wanted, a 2023 Premium 4Runner in my preferred colors. The car was priced competitively and only had 30K miles. However, the car was at Mountain States Toyota (MST) in Denver. I read the reviews of MST, which are overwhelmingly positive. A sales agent named Jake was mentioned a few times. I called and spoke to Jake. He was very appreciative that I sought him out. The price was fixed; I needed him to help me inspect the car prior to deciding whether to purchase it. Jake told me that prior to going into sales, he had been an auto mechanic for fifteen years. He volunteered to do a FaceTime inspection for me, as well as a remote test drive. That sounded like a good idea. We met over FaceTime and he took me through the inspection. He even showed me the brake lining, the suspension, the undercarriage, the differential, the oil pan, and the engine. He reassured me that everything looked great. When I asked if there were any exterior blemishes, he said that the car looked great. The next day, I was ready to buy the car. Jake informed me that there was a person enroute to look at it, and that person had priority. I understood. Later, he called to tell me that, unfortunately, the car was being purchased. I told him that I understood and thanked him for his time and effort. A little while after that, he texted me that the deal fell through and to contact him immediately. I did and he said that the car was essentially mine. I thanked him. He said that his sales manager, Patrick, would send me a link to put down a deposit to reserve the car. At one point, Jake suggested wiring the total cost of the vehicle as a deposit. I balked at that. Up until this point there had been no pressure on me to move forward. Once it came time to reserve the vehicle, I started to feel pressure. Maybe it was necessary, maybe not. However, as I was waiting for the deposit link, Patrick then informed me that, as he was going to retrieve the keys to the vehicle in order to take it off the market, someone else came in and was taking the car for a test drive. Again, I was told that this customer had priority over me. I began to feel some frustration. Patrick then texted to say that the customer moved on and the vehicle was now mine to reserve. I did end up sending a reasonable deposit to the dealership. I made last minute arrangements to fly out the Saturday after the Thursday afternoon when we were initializing the purchase so I could complete the paper work, intending to drive the car back home. When I arrived at the dealership, Jake took me out to get my first in-person look at the car. To my dismay, I immediately noticed a significant scrape, about 6 inches long, at the bottom of the driver's side door. There were a few other small scratches, but nothing major. The interior looked very nice. At first Jake told me that he had not noticed the scrape. Later, he said that, on the MST lot, this kind of damage was not considered significant. So, which was it, he had not noticed it or he noticed it and decided it was not significant? It was at this point that I felt misled by Jake. Jake had the car buffed out by his technicians, and, to be fair, it did look better than before, though still noticeable. When I again expressed my disappointment at the scrape not being disclosed before I flew down, Jake left, ostensibly to ask Patrick if there was anything they could do to make it right. Next thing I know, Patrick is there to seal the deal. Standard car buying experience: sales agent passes the customer off to the sales manager. They threw in a cargo net and cargo security cover, which I appreciated. Ultimately, I liked the car and the price, and completed the purchase. My advice to Jake is that he be completely transparent about the vehicle up front and let the customer decide what's important. My otherwise good experience was somewhat tainted discovering the scrape upon arrival.

I love my new car! I had been looking around and talking to different dealerships searching for a…read moreToyota Camry XLE AWD. Mountain States Toyota was able to give me a great price without pressuring me to come in, and we were able to agree on a number over the phone. I am really happy with my purchase and feel like I was treated so well when I went to complete the purchase and paperwork. This dealership is honest, no-nonsense, and a great place to purchase a car from!

Looking for a great car, truck, van, or suv? This family ran car lot has anything and everything…read moreyou are looking for. They dont play games with your head, they demonstrate genuine care, kindess, and professionalism. They dont play the game of being fake towards you during the process and then off you go in your new vehicle and all that stops.... No No No they dont stop caring and they dont stop trying to help or assist you in anyway rhey can. Go to their car lot and chek them out for yourself. It took me a week to try and find all the words to give everyone there the proper credit they deserve and still I cannot find all the right words but I wanted to make sure i put a great review in on them. Enzo franzese I am so impressed by his professionalism, kindness, and genuine demeanor. He makes me feel like I am family and went out of his way to make sure I got the best car that fit my needs and even the best deal! Try going to another car lot and yeah they may say they do but this guy actually demonstrates that and his actions speak louder than words. Once Enzo helped me select the best vehicle that meets my needs my deal went to Mauritizo Franzese for process and review. Mauritzio demonstrated all the same qualities as Enzo and really spent his time going to bat for me on obtaining the best lender, rate, and terms for me. This guy works round the clock I think. lol I would also like to give credit to Isabella Franzese....As soon as you walk in the door she has a very calming, professional, kind demeanour about her and is right there to help and take care of customers right away. Her smile as well as rest the team I have never seen so genuine before. These guys dont know I am putting this review in but they certainly deserve more credit than this review. No other car lots compare to this family owned car lot. Your crazy or must not really care how your treated and getting the best deal if you go anywhere else. Give these guise a chance and see for yourself what I am saying if you dont believe me.

Well Maurizio did it again!! This is the second vehicle we…read morehave purchased from Magic financing with the lead salesman being the owner himself. I was in a bind , the engine on my work vehicle went out and I was borrowing a vehicle from my Father n Law and time was running out. He either wanted us to buy it from him or return it. Not that he needed it but it was also His work vehicle. So I placed a call to Maurizio explained I had Little and in all realty no money for a down pymt but really needed a vehicle for work. Nothing fancy just get me to and from work for awhile. Maurizio didn't bat an eye or flinch., his only reply was" When can YOU come down?" My wife and I went down a couple of days later and Maurizio walked the entire lot with us and told me what was in the price range I wanted which wasn't much because everything he has is petty much a new model,lol. But He searched his brain and voila! He said come over here we just got this in and it's not even listed yet. And it was perfect!!! Lower than the price range I was looking to spend, pymts where I wanted. We took it for a drive , ran smooth. Since once again it was closing time we gave him a copy of my licence updated my financials and off we went. While I was at work my wife went in and signed the paperwork and by the time I got off work my new truck was in the parking lot because she wanted her 300c back,lol All I can say is if you want to buy a dependable vehicle. With no pressure and a lot to choose from look no further, one stop shopping. Ask for Maurizio and introduce yourself and tell him ""James and Kim sent me"" You won't go wrong, BTW, he got me financed with no $down!!!

Best place to go, great staff and the owner is amazing! The only place I will go, been dealing with…read moreNod for YEARS, my whole family goes to him

Great Owner and good mechanics. I have purchased vehicles from Ultimate Auto for approx. 30 years…read more All the vehicles have ran better than I could expect. I drove the vehicles across our Country, while working in different states. Nad has always treated me very well. Good People. Thank You Ultimate Auto

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

Do not come here. First when signing the car loan they won't tell u that you're paying off the…read more$2500 down payment for the deposit of the car. When they offer insurance they tell u that you're paying for full coverage insurance and it's only insurance that covers damage to your car. Don't come here bunch of hidden fees and hill shit with these peopl! IF I COULD GIVE NO STARS I WOULD TRASH AS FUCK

I used to recommend them to people with not great credit... but I no longer do. The tracking system…read morethey put it in have destroyed the car. They "replaced" it and now my headlights don't work, doors no longer work and open door light is always on. They had it for a whole week to fix it and never did! Then they said they would loan me a car to fix what they broke and I have yet to hear back from them. Not much help a car is when you can't drive it at dark or in a storm.

Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info…read more Was super helpful overall, couldn't have asked for a better experience!

They lied to me about the condition of the vehicle I bought off them. The car couldn't run after 4…read moredays from buying it. I called them they did nothing. I was told the vehicle was cheap because of some sensor issues but the fuel injectors were messed up amongst other things. I've spent 9,000 fixing it and it still isn't running. They told me to only take it to mechanics that specialize on foreign vehicles but the shop that does inspections for the vehicles they sell does not. They suggested I take the car to said shop and they themselves told me they don't specialize on foreign vehicles and had no idea what was wrong with my car. Yet they're the ones who inspected it for Cherry Creek to sell it.