1. Psycho Turtle Collectibles

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Pico Rivera, CA

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Psycho Turtle Collectibles

4.5 (102 reviews)
Open • 11:00 am - 5:00 pm
Updated 2 months ago

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Reviews With Photos

Jessica E.

My kiddo is into Pokemon so we decided to stop by Psycho Turtle. Staff were super friendly and helpful. Kiddo got some pokemon cards and dad got help from the staff since we're a little out of the game it's been a while. Even mom got a treat they have merch from Tokyo Disney resort. Will be coming back. Worth the visit

Brandon S.

Turned up to a Pokemon event, only to be turned away at the door because it was a capped event. This would have been fine if they had posted that it was a ticketed event with a cap on the Pokemon event locator, but there was no information. Wasted a lot of my time driving to the store and back for no reason. Disappointing that the information wasn't posted while every other store in the area has clear signup info available on their tournament page. Please improve.

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2 months ago

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1 year ago

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3 months ago

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5 months ago

Best shop I've ever been too . I live 2hrs away and still come here, they are fair and customer service is amazing.

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Psycho Turtle Collectibles Reviews in Other Languages

Ask the Community - Psycho Turtle Collectibles

Does the store buy Pokémon cards from customers?

Do you have any tournaments for tcg games such as magic,yugioh,and pokemon?

Hi! Yes we host tourneys for Pokémon (TCG & Video Game), Magic, Dragonball, Yu-Gi-Oh!, and Bakugan. Unfortunately due to COVID-19 we have cancelled all future events until the ordinance is lifted in the city of LA. Please follow us on Facebook and… 

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Review Highlights - Psycho Turtle Collectibles

“They had a good amount of Pokémon cards, even had some stuff that's sold out everywhere else!”

Mentioned in 11 reviews

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The Guild House

4.5(93 reviews)
5.1 mi
•$$

Bad service and poor communication…read more I've been trying to catalogue my MTG collection lately. I drove 40 min to get to this shop because they have a machine that scans your cards. I paid the shop to rent the machine and waited for 2 hours. Then the staff told me "We made a mistake setting this up. We can't give you the scanned info, but leave your cards behind and your email address, and we can send them over. You'll just need to scan this thing we send you." I was uncomfortable leaving my cards behind because they're important to me. But I didn't want to walk away empty-handed. So I decided to trust them and I left my cards behind. I didn't hear anything for 4 days. I had to call them and they said "Oh the employee you were talking to got sick. If you want to pick up your cards you can do that though." I asked "How about scanning my cards?" and they said "We'll message the sick employee and call you back to let you know what he says". I waited 3 more days and they didn't contact me at all. I realized they weren't going to reach out to me to resolve the issue, so I had to drive down to the store to demand my cards back. I don't know who the person running the back of the shop is. Maybe the manager. Maybe the owner. All I knew is that they had context on the whole situation and knew that I had returned to get my cards. They didn't bother to come over to talk to me. They didn't even give me eye contact. They didn't make even a single attempt at improving the situation. Not even an offer for store credit. Not even a sorry. They just shrugged and yelled across the room "machine's broken". Then they went back to puttering around and left another employee to deal with me. This other employee had no context on the situation. All she could do was hand me a cash refund and give me a confused "Sorry...?" I was treated like I was an annoyance. Someone who'd go away eventually if you ignored them. Not a respected customer who just wanted to do business. I'm not mad that the machine was allegedly broken. I'm only slightly mad that the employees aren't trained on how to use the machine. I'm frustrated that I paid for a service and they didn't bother seeing the job through to the end. They didn't communicate when they decided to give up. I trusted them with my personal card collection and they betrayed that trust. I don't even know if I have all my cards back, but I'll never know. Save yourself the stress.

This is my weekly hangout for PFS2 games. Better than average acoustics for RP Games. Very…read morefriendly, helpful staff.

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Inside

Psycho Turtle Collectibles - tabletopgames - Updated October 2026

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