Service is second to none!! Everyone is friendly and helpful. Will not hesitate to return. Highly…read morerecommended!!

The staff have to be one of the best, they take a big interest in what you ride, "parts" if they…read moredon't have it they waste no time getting it for you, there advice on repairs have always been spot on

Just bought a new motorcycle from these guys and its been a great experience. Right from the start…read morethey helped me get everything sorted out and ready. I find them a great company to deal with and the people working there are great too. I look forward to dealing with them more in the future. Keep up the good work. Thanks again.

Best place around Edmonton to get a motor cycle tire replaced, they have always done same day…read moreservice, every where else if you don't buy the tire from them it takes up to two weeks to get replaced, these guys are awesome, i will definitely be back

Over the past couple years we have now bought 3 KTM's from Riverside. Their prices on bikes are…read morethe lowest in Alberta, they have a HUGE selection of gear and accessories and the staff is beyond helpful! Every person who walks past smiles and asks if you would like a hand with anything. They are very knowledgeable and if they don't know the answer to your question they will work to find it. They value their customers and ensure you feel it. I do not have one negative thing to say about Riverside, they will always be my first choice for my motor sports needs!

I would go to the original place where I'd spent thousands on a brand new bike only to get…read moreheadache, after headache, after headache, through widespread indifference and utter incompetence. This place could not be bothered order in a small part I needed because it was on "back-order" and they told me to order it myself. ??! That was the final straw, never again. Riverside was well out of my way but thought I'd give them a shot, I called them immediately after being brushed off by the other place and I gotta say their solid service has been immediate and consistent every time Ive been in and over the phone as well. Guess what? They ordered this 'back-ordered" part in for me right away, I didnt even have to ask. 1 week later I get the call. Magic. THIS is how customer service is done. Very pleased. My new dealer.

Great,helpful and super friendly staff! Wonderful Establishment. Not only a Harley Davison's…read more Motorcycle Dealer but also has Motorcycle Rentals,Repairs,Merchandise and a bar!!

Awful experience. Out $4000.00 for a Transmission that…read morelasted 21000kms. My mechanic replaced my transmission in my truck with Can-West in Oct 2020. My truck is hardly used and I don't pull a trailer or abuse this truck. On a family vacation in July 2023 my truck broke down. Over $1000.00 to get it towed back to Edmonton just to have my mechanic tell me the transmission was shot. 21000kms!!!!!!!!! And the transmission was shot????????? I realize the warranty is for 2 years or 40000kms but 21000kms is ridiculous. The mechanics I talked to agreed that a transmission should not only last 21000kms even after the 2 year warranty expires. Needless to say , i was not impressed. I called Can west to see what they could do to help me out. Well, they didn't seem to interested because ''' it's past the two year warranty''. They said they would pay for labour but I still had to pay for parts. $2600.00 later....Can West also stated that the problem was the parts in the transmission[which they replaced in 2020]. I called another transmission company and they quoted me $2600.00-$2800.00. So I'm not really sure what I saved???? Tow truck ,mechanic, new transmission, waste of time. VERY DISAPPOINTED. Bottom line : I'm out $4000.00 for a Transmission that lasted 21000kms. I would recommend you go elsewhere.

All I can say these guy know what they are doin an customer service is awesome, had took it to two…read moredifferent places before I went here an spent over $400, before I brought it to these guys. Walked in the door told them what it was doin they told me right away what was wrong with it... an I can't be any happier that I got a full rebuild an upgraded parts!!! AWESOME...

So impressed with this business! I had gone to a nearby…read moree-bike store and told I would need to replace the battery on my e-bike for $700. Got the same info on an online chat with the bike manufacturer. I decided to check Gateway for a third opinion. Tim was so helpful putting my battery on a tester and determined there was still 18% power left and suggested they try to "wake it up". Well it worked and was only charged $50! That's a huge savings and I really appreciate Tim's knowledge and the great service I received there.

Took my quad to them to get it running. It's a hisun and none of the dealers in the Edmonton area…read moreknew how to repair it. It's a 2012. Amazing job they had it going in 5 hrs. Highly recommend taking anything to them. They kept me up to date throughout the day so I knew how things were going. Pat

I called and spoke with Lindsay earlier in the week. I had only been on the Honda side once before…read moreto chat with someone about the super quiet generators, as I'm a Yamaha motorbike & scooter owner, I have a person at Parts on the other side I usually call. ;-) Lindsay was super helpful... she had to run upstairs to the mezannine to check something for me, and offered to put it aside with my name on it. When I arrived at the shop, they have sanitizer inside the door, arrows on the floor (although some folks are just too self-absorbed to bother - yes I'm talking to you lady on the cell phone who wouldn't move out of my way so I could pass safely) Parts counter has a plexiglass shield, and when I got to the front of the line - it was LINDSAY who helped me! What a coincidence! My item was waiting for me, and she sanitized the PIN pad very well so I could use my card. Transaction and indoor time was in & out in under 8 minutes. Worth the drive. Needless to say, the two times I've dealt with the Honda side were good in the past year. Could they do anything better? For me, no. That's why the 5 stars.

Anson was such an amazing help. What an awesome sales professional. Riverside is lucky to have you…read more Thank you.

I can't believe this Company has no YELP reviews. Gerry has been in the business of fixing Honda…read moremotorcycles, quads and other Honda products for over thirty years. He is very knowledgeable and his shop rate is about 50% cheaper than going to a dealer. On top of that, most dealer mechanics have far less experience. You never know how good the guy working on your item is. Gerry has many common parts on hand and can get the rest within a day. He does excellent work and delivers on time and on budget. If you have a Honda product, I suggest you give him a try.

called Gac to see if he could fix my charging problem on my 1981 honda CB900c motorcycle after…read moreseveral dealers said they they will not work on bikes that old. gerry said yes and offered me some advice to try first turned out to be a dead/defective battery i was impressed by his knowledge honesty and straight forward approach. if you have and old honda and need it fixed i suggest you check him out. REVIEW FROM A 42 YEAR RIDER