Fast, friendly turnaround. Great quality at a reasonable price. Needed an immediate same day suit coat / black tux jacket pressed on the spot since it was brand new, totally clean, didn't need dry cleaning, just was wrinkled and in need of only a steam pressing. Left happy and cost only $3.49 and less than 4 minutes of my time to get my son's suit coat cleanly pressed, brand new and he is now ready for this weekend's high school dance. One month ago I had a tie with a few stains to be dry cleaned. Two of the several stains didn't come out fully, so I politely asked if it could be re-done and have them again try to remove those final two spots, so they gladly fixed the issue for a repeat treatment at no additional cost. Good customer service and the run a nice business here. Bring your prom dresses and suits / dress shirts / ties here for excellent care that doesn't break the bank. read more

PSQ DryClean - PSQ outside - Dry Cleaning Near Me - Libertyville, Illinois

Horrible experience. i will not be going back. The cleaning service itself was fine, but my experience with the alterations/repair service was disastrous. I needed a small repair on a pair of pants, and unfortunately, the repair was not done properly and my pants were ultimately ruined. There was also a significant communication issue, as the woman assisting me did not understand what I was asking for. I spent approximately 45 minutes trying to explain what needed to be done, but we were unable to come to an understanding, and I eventually had to walk away without being able to wear the pants. To make matters worse, I was charged for a service that was not properly provided. I tried to explain my concerns, but instead of resolving the issue, I was being argued with. The cleaning itself was fine, but because of this experience, I will not be returning. I would expect much better communication and customer service, especially when charging a customer for an alteration that was not completed correctly. read more

Highly recommend to avoid coming here. They've completely ruined my shirt and told me that this happened sometimes and proceeded to not do anything about it. Said the manager would say the same thing. Service is awful. Value terrible. read more

BEWARE!!! This unscrupulous dry cleaner took my barely used custom made Moroccan wool rug and returned it to me with a giant hole in it where the fibers had unraveled in addition to shrinking it by about a foot. I honestly think they threw it in a washing machine instead of sending it out to rug experts as I assumed they were doing when they said we send the rugs "out". When I picked up my rug I was shocked and discussed it with the owner who questioned MY HONESTY when I told him I dropped off a perfect rug. He said he doubted it didn't have the hole in it when I dropped it off. I was and am furious at this owner and establishment for ruining my $400 rug and then denying it, and insinuating I was lying! If you are foolish enough to use this dry cleaner I suggest you take photos with dates of everything you leave with them because if they ruin something, they will claim it was already that way and deny responsibility. I have lived in Libertyville 30 years and used other dry cleaners that are responsible and scrupulous so please use one of them and not this absolute dishonest excuse for a business. He didn't even refund my $40 to have the rug cleaned!!!!! Absolutely the worst! read more

I love this place because they are polite and do a wonderful job keeping my clothes fresh and looking nice! They are quick and never complain about specific requests! read more

The lady running this place is like rain man. 100% accurate, always remembers what you dropped off and when. Love the service and accuracy. Highly recommend. read more

This Place gets five stars in my book. Mainly because my regular one who I loved unfortunately went out of business. So I was forced to go to another one which was horrible. They where both mean & Rude after this I picked up my clothes and went to PSQ. WOW they are actually Nice & Professional too! They have fair prices for dry cleaning & they care too about their customers. They even spot clean my work shirts too. They also do alterations.......... All this and only one place to go . I'm hoping they are there for the long haul too. Try them out such a positive experience. read more

Does a great job with all our clothes in timely manner. Highly recommend this business

Have been going to PSQ cleaner for years. They are very helpful , have never had a problem with anything being damaged. Prices are excellent, very polite. absolutely no complaints. Great people, great business. read more

Bring dry cleaning to this establishment at your peril! If you value your clothes and want a professional service that stands behind their work look elsewhere. I made the mistake of being penny wise and started bringing my shirts to PSQ Dry cleaners in Libertyville. I was told a particular golf shirt required dry cleaning. I agreed as I normally had this done at my previous cleaner. It came back to me with almost bleach like discoloration. The owner said "sorry I can't help you because you use deodorant and that caused the problem"Apparently I use deodorant on my back and stomach as well. Bottom line she refused to acknowledge their error and refused to replace the shirt. A small price to pay for all the future business lost from me and anybody else I can possibly warn! I'd give them zero stars but I can't! read more

PSQ DryClean - Discoloration due to professional dry cleaning at PSQ Libertyville - Dry Cleaning Near Me - Libertyville, Illinois

Great Dry Cleaner. Professional and kind employees. Dry cleaning completed as promised!

I love PSQ Dryclean not just for the great value 'one price' dry cleaning and laundering services but I have also given them a few special items, such as repairing some items for me that developed rips and holes. I am a very happy customer and really recommend PSQ to anyone read more

I always find people never praise a dry cleaner for good service but if they are not happy they will gladly write a bad review. I have used PSQ for almost 9 years now with a brief interruption going to CD One Price when their price was much cheaper. PSQ is not a high end dry cleaners. For men's shirts and pants they are the best and their price is fairly reasonable other than laundried shirts which is now $1.49 each which is high in today's market. They do a fine job and I have never had an issue with them. read more

Being using this cleaning more than a decade, definitely recommend this cleaner to others especially more and more stores were closed.

I brought a few garments for a service, all of them had some spotting and required a special attention. Nonetheless to say, all dirty spots were intact when I picked up my order and they refuse to re-do the job claiming that it will ruin the fabric and there is nothing they can do. Absolutely no intention to cooperate. I asked for my money back and of cause was refused. Useless place. read more

I will never use this cleaners again. I brought a few blouses and a jacket there to be dry cleaned. I was happy with the jacket (they removed a stain from a previous cleaners); however one of the blouse was completely frayed! She said there's no way they could of done that because they put it "directly into a bag" The owner said it must have been like that before. After I warned my family not to go there my mother decided to give them another chance. She brought in a few blouses and a sweater. The sweater had sequins on it and they told her for an extra charge they would "take special care of it" When she went to go pick up the sweater had a HOLE in it and a blouse still had a stain on it. The owner again claimed the hole was there but my mother said she checked everything before and it was not. The owner offered to "fix it" and see what happens. I would NOT recommend this cleaners read more

I would give 0 stars if that was an option. I dropped off my husband's brand new sweater that I had just gotten him for his birthday to be cleaned and it was lost. They did not even make an effort to try to locate it and told me there was nothing they could do to help me...such poor customer service. read more

I routinely travel to Chicago area for business and used them once due to an emergency. They were very courteous and were very accommodating about the fact that I needed a rush job. Being from Manhattan, I might be slightly biased but I found their prices to be above and beyond reasonable, especially considering the quality of the work. I would definitely use them again if I happen to be in the area. read more

In spite of some very bad reviews, I took the risk, desperately needing some dry cleaning done before a business trip. I dropped off a handful of shirts and two pairs of pants, picking up the next day. And...it was fine. I'm not going to say it was the best dry cleaning job in the universe? But they were pressed, the creases were straight, nothing shrunk, and nothing was damaged. Plus, they use paper tags, which I like since it means they're not writing on my shirts like some other places. Now, it's a ways from my house, so it's not like I'll be a frequent customer? But...I'd probably use them again. read more

This was my first time here, and definately my last! I took an expensive winter coat in to be drycleaned, and when I picked it up and took it home, noticed the zipper had been damaged beyond use. I went back and spoke with the manager, Nancy, who refused to take responsibility for the damage, and proceeded to tell me I should get a coat with buttons next time. I don't know about the buttons, but I certainly will not be going back here again! read more

I recommend staying away from this cleaners. The owner (female) is so rude and unkind. She won't take your items unless they are perfect with no stains, etc. She is very rude and yells at you in front of other customers. She wants everyone to come and drop off items super quick and no ask any questions. There are so many other great cleaners in the area to go. Check out CD One Price Cleaners in Libertyville, IL (one price) and they don't measure your dresses to see if they are too long to be a regular dress and not a fancy dress, etc. for a higher price. Stay away from this cleaners. read more

There is a good thing about PSQ Libertyville - they do not iron trousers as hot as others (which causes them to become glossy). Now to the less good things: 1. Do not expect them to be fast or flexible. Dropping off your clothes and asking for next day? No - never. 2. Friendly staff? not really. ok - keep reading. 3. Quality (stain removal) ? NO!! Picking up the first time, the stain was still there. CLEARLY visible. Asking about trying to remove it (now, as I wait)? No way. Come back in 3 days! Coming back in 3 days - stain still there ! Inquiring what they can do about it - nothing. Talked to the manager (owner?) - no way. Maybe a refund (for coming 3 times, still having stains) - that's when she started yelling at me. Will I come back ? NEVER !!! Can I recommend to go there ? NO !!! read more

Beware, they do not care if you remain a customer or not. I have been going to PSQ for three months, spending two hundred dollars a month on dry cleaning. I own two dogs and yes there is pet hair on my dirty clothes(one reason I get them dry-cleaned). I tried to drop off 30 garments today and the owner came over and pulled 8 items out that she said were "too hard to clean". I was in shock. I told her that"s why I brought them here. She said "youshould washthe dog hair off ur clothes before bringing them here". Long story short she refused to clean a few items. I told her that's ridiculous Ive dry cleaned my clothes for ten years, i have never heard anything like that before. I got upset, told her she was losing me as a customer. Her response, "fine". Unreal. read more

They do ok work, however, you can't use debit/ credit card for the coupons they send you. Also, $10.00 min for cleaning before you can use debit/ credit card. I don't know of any other business that do this. Even McDonalds lets you use a credit/ debit card for as little as a cup of coffee. This policy stinks! It wouldn't kill them to smile and say thank you, either. read more

I was real surprised to see the negative reviews here. I've had nothing but good service from PSQ. With that said, I've only had them do my dress shirts and they've never been stained or excessively dirty. They always come out looking great and I've never had an issue. Some more enthusiasm from the counter clerk would be nice, but you can't expect too much from a teenager working at a dryclean. I think I pay $1.20 per shirt, or maybe $1.70, and you pay when you drop off. read more

My first and last visit to this establishment. I wish I had read reviews before going there. I had brought a comforter and a dust ruffle to be dry cleaned. The first shock was that the price was the same for each item. However, because the comforter was less than other places, I was ok with the cost. When I went o pick up these items, they could not fend them After waiting for a long time to speak to someone, another person found the items - at the bottom of a cart with a mound of uncleaned clothing on top of my items. I was told that they had called, which they had not, to inform me that the items could not be cleaned. When I asked why, I was shown 2 very tiny holes in the dust ruffle. This made no sense to me as those holes have been there for several years and no other cleaner had been unable to clean it. When I asked why the comforter had not been cleaned, I was told that it was too hot to clean it. That was a new one for me1 I had taken the items in during May and it certainly was not hot then, but then the whole idea of it being too hot to clean something was beyond me. Beware! read more

Although I do not require weekly dry cleaning, whenever I did need it, this WAS my go-to place. After being an established customer, please allow me to state I will never return or recommend this cleaners to anybody. Please allow me to explain my experience. I dropped off my comforter to be cleaned this past Monday, of which they have cleaned many times previously. I went to pick it up on Saturday. The attendant could not locate it. After I described it, the attendant went to an over-sized canvas laundry basket on wheels filled with dirty laundry and dug deep down into the bottom. The next thing I know she pulls my comforter out, and proudly asks "Is this it?" Of course, it was mine. She then proceeded to inform me that they could not clean it. I asked why this was not expressed earlier, and asked why they didn't have the courtesy to call me. The attendant had no answer. I am so disgusted that my comforter has been sitting in other people's filth for six days. I have no idea what other germs, vomit, urine, etc. was in that bin with my comforter. I asked to speak with the owner/manager. Nancy came to speak with me. She recognized me as a customer. Nancy could care less. She was not the least bit apologetic. All she repeated was "Next time we do different." I stated I would never return to a facility that is so incredibly unsanitary. To top it off, I had to ask for my money back! read more