Everyone is super professional and courteous. I've had multiple items tailored as well and it's…read moresuch an easy process. I literally love this place.

I took a new dress in to be pressed. I was charged $11.00 before the service was even completed…read more When I came to pick up dress, it was stilled quite wrinkled. When I asked to get my money back I was told no because "they worked on it". The suggestion was made to have the dress cleaned and therefore the wrinkles would then be removed. I would NOT RECOMMEND this establishment to anyone because when you pre pay they won't do anything for you if you are dissatisfied!

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

Prices are great, close, on time and the service is excellent. Prices are reasonable. They need to…read morework the way the greet people. No smiles and sometimes no hello, how are you doing today and smile

DO NOT USE THIS PLACE!!! If I could give negative stars I would. I dropped off a bridesmaid dress…read morethat I sold to be cleaned before shipping it out. I've never been to this establishment and was near the area so I decided to walk in and ask if they cleaned dresses which the attendant said yes. ( I was surprised at the low price and was hesitant but was told they clean dresses all the time). It should have been a simple cleaning but when I went to pick up the dress and arrived home, I noticed chemical stains all over the back of the entire dress and I immediately took it back to the cleaner and they could not give me an answer of how this happened. They said they would redo the cleaning and to come back to pick up. I've gone back 5 times and NOTHING was done to the dress!! Didn't even look like they tried to send it out for repair. It just sat in their office and the attendant got it only when I arrived for pick up and proceeded to tell me that the owner thought that I came to the cleaners with the stain's there! First off, the owner was never even in the facility when I brought in the dress and if he has video proof like he said, then I asked him to show it to me cause luckily I had photos of the dress prior to taking it to them that showed NO prior stains on the dress. I had the manger call me and I gave him every opportunity to resolve the situation and to do the right thing. I trusted him when he said he would try and fix the dress and keep me posted on the situation or refund me for the money I lost on the dress. I waited for him to call back and once again I got no follow up. Once he did return my call after I emailed him a warning, he basically acted very nonchalant and had the nerve to say that it was JUST A DRESS and that it was no big deal. Is that how an owner replies to a disgruntled customer that's already upset? This issue has been ongoing for a month and that's his response?..he has once again set a different date for me to wait for the dress to get cleaned so this review will still be ongoing at the current moment. Will wait and see what happens and what the outcome will be.

Best price around for tailoring needs, quick turnaround time and great folks to support. I'll be…read moreback even though it's a distance from my home. 5 stars!!!

This is the BEST cleaner & tailor I've ever been to. I rave about this place to EVERYONE I know…read more They tailored my prom dress back in 2019 and she did such a wonderful job that I'll never trust another person to tailor anything for me unless it's her. The price is low for the wonderful work they do. I brought in a jacket and the sleeves were totally floods on me. I looked ridiculous. They immediately told me they could help, she added on about 5inches and it was flawless. Nobody could tell I had it altered. I will continue to be a loyal customer here and I highly recommend using them for any and all of your tailoring and cleaning needs!

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I really appreciated the honest insights from the management at Davis about the condition of my…read moredrapes. Their service is terrific, and they are nice and caring people to work with. I highly recommend Davis Cleaners.

Always take great care of my dry cleaning needs. Always delivers quick and amazing service. A++++read more

EVERY-SINGLE-TIME I go to this place, the price has increased! I started going here when they were…read more.99 per piece. Last time I was there (one month ago) the price was $4.75/ea. Yesterday, i went in and they are up to $4.99/ea. The response from the guy that was working the counter was "we only increased our prices by 1 cent." WAH! I"m done with this place!

Loved it while I was in Buffalo it was clean and had everything you may need. Always someone there…read moreto help

I went here to wash my queen size comforter. I was worried at first due to seeing lots of people…read morethere, but there was no shortage of open machines. I had trouble loading my card at first, but an employee was quick to show up and quickly helped me. All in all great experience, and less than half the price than the dry cleaners- which is what I've usually done. And much faster!! There are carts to use, and then you load cash or credit onto one of their laundry cards. It costs $.01 for the price of the reloadable card. But I'll be back so I'll keep it safe!

this place is run by incompetent staff that don't understand the difference between "dry clean" and…read more"launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless. you will be hearing from me (maybe), the BBB, and the attorney generals office. who knows what else they are LAUNDERING :)

THE Tide Cleaners on Half Day Road in Buffalo Grove, IL. is managed by Mercedes, a very Aggressive,…read moreDishonest, Unhealthy, Pathetic person who lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takes their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! Here is a review from earlier this month: The review by Chance G. said it all, and I quote from Oct. 23, 2025 had the exact same problem as me: "this place is run by incompetent staff that don't understand the difference between "dry clean" and "launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless."