lackin customer service (after two call and four needlessly nasty voicemails) -- hard pass. Ultimately went down the road to DWB read more

Horrible rescue , not helpful at all and "owner" Jennifer is very unprofessional in every aspect of the world of helping animals Please refrain from using this rescue and seek help ANY other alternative rescue! P.S. if you don't take her advice, she will curse you out over the phone or email. read more

Extremely unprofessional. I messaged Jennifer for some assistance on a dog that my mother tried to help and unfortunately my mother's senior dog got attacked. She said she couldn't take her in which is fine I understand they are full, I get it. I then asked her if she could guide me in the right direction as in other rescue other resources. She called me saying I needed to train the dog and not try to pawn off the problem. I am not pawning a problem but trying to find a home for a homeless dog. We did not adopt this dog and all of a sudden don't want her, we took her in because she was in a bad condition. She is extremely rude and started to curse at me. I gave her no opportunity to continue and hung up. I truly feel bad for the animals in her care and the people who work for her. If you don't like your job don't take it out on others. read more

I had walked past their setup at the Studio City Farmer's market several times and one dog stuck out to me. The Pryor's planet people had rescued him from a shelter after he was hit by a car and lost his eye. I wasn't even really thinking of adopting a dog, but after several times of visiting and talking to them I did. It turned out to be a great decision. This was 5 years ago. Jen and her people were awesome. They took it very seriously and did a home inspection which I appreciated. My dog was well adjusted and very well behaved. I think they took really good care of him while they were fostering him. There are some reviews talking about the cost- I felt it was very reasonable. My experience was that this was a very professional organization that did things the right way with my dog. I think they have a really good thing going on and I'd highly recommend them. read more

We rescued Kiely in March through Pryor's Planet via a foster mom who had had her for about a month. A small donation was paid but she had all of her shots, had been spayed and she had a microchip. The foster mom checked up on her and even helped us when my father in law, due to health issues could no longer take care of his own dog. Rescue organizations typically screen prospective clients a little more stringently than other avenues for adoption and we had no trouble. We love our girl! read more

Pryor's Planet - Kiely - Animal Shelters Near Me - Encino, California

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Woahhhh... I really wanted to write this review to speak for the good people of Pryor's Planet. We adopted our Min Pin Chihuahua puppy from them last year. I spoke with a few other rescues before Pryor's Planet, so I can tell you that most make mention of a 'substantial donation' for adoption. I mean, any rescue you go through will charge somewhere from $200 - $250, it's pretty standard. Way less than a dog store, and when you think about it... non-profits have a lot of expenses. Aside from admin expenses, they provide dog food to the foster parents (keeping your future dog happy and safe) and they pay for all of the vet visits and neutering of the dogs they foster or have recently found homes for. Also, they are actually less strict than some other places I spoke with as far as qualifying you for adoption. Our dog's foster mom met us in the park, then came to our home to drop off the dog at the same time. She took a look around to make sure all was good, and then signed over the papers to us. It wasn't intrusive, and it really was a small 'price' to pay for all of the joy our little dog brings to us. So in conclusion, any bad communication or experiences that may or may not have happened are unfortunate... but again, this is a non-profit, not a corporation with a PR department or customer service training. I'm sure everyone working and volunteering are doing their very best to look out for the welfare of these dogs they have cared for. Totally makes sense. So I'm glad I didn't let a few bad reviews on here stop me from moving forward with the adoption... All of my experiences with the people working here were fantastic. read more

Horribly disappointing! We called the next day after adoption to address an issue.... and the director FLIPPED out...I mean flipped out- like a crazy person...and started accusing US of being the problem...and even accused us of being LIARS on our application....the whole thing was bizarre...we were just trying to save a life and adopt a dog....needless to say, we have returned the dog and are off to the animal shelter.... I would caution anyone from working with them....sad *****UPDATE- 7:20 pm Mother's Day- the Director is still sending insulting, unstable emails! Beware!! read more

non profit? Animal shelter? They treat me like a customer and they treat the dog like a product. I ask about the dog, they require a "substantial donation"...price for the dogs go, 200 for dogs over a year, 250 for dogs under one. I agree, next step goes see the dog, well, apparently all the dogs are at foster homes. I make an appt. A week later see the dog at a park with another family, no pictures. Just see the dog...next is step look at our home make sure it is dog safe afe mother approved next step which I thinkthe most important, see how much additional money can be "donated" this is no way run correctly, I don't want to discredit their intentions but the facts do it for me. read more

I have no idea what these other reviews are talking about. Jen is one of the sweetest, nicest, kindest people I have ever dealt with. I adopted my dog, Grady, from her almost two years ago. The $250 paid goes to help with not only the cost of care of my dog, but to also care for and help rescue other dogs as well. Personally, if you complain about the 'pricey' fee, I don't believe that you could even have enough compassion to care for a dog. Vet bills are expensive, dog food is expensive, toys can be expensive. The love of your dog should come above all, which includes financial support. Jen is great, I would definitely adopt another pup from her in the future! read more

I had a great experience with Pryor's Planet when I adopted my two dogs. When I made contact with them to meet the two dogs that I was to choose between, I fell in love with both of them. I couldn't afford to adopt both dogs but the director of Pryors Plane went all out to make sure that I did have an opportunity to adopt both dogs @ the same time. I will be forever grateful to Pryor's Planet because with their help and love of animals I now have two "BestFurryFriends"! i Will always support them in the fight to save the animals. read more

Actually you were rude and it's sad that canoli is still up for adoption when she could have got a great home! Its sad that your policy is 28 really?! And for your information we adopted a pitbull mix from a shelter 2 years ago now and she is amazing! My boyfriend and I are responsible young adults both in school and we love dogs! We thought canoli would have been great for us! But your loss! You want to help dogs but have strict rules like you have to be 28? Good luck with that. And to clear things up you did hang up on us. You asked how old he was and once he said 23 you said too young and hung up! So don't try and say I told him you have to be 28 because you were too RUDE to even say that! Then after you read my review you called my boyfriend like a crazy person asking about the review I wrote and offered us another dog!! Really?! I thought you had to be 28!? I hope you call him again because then you will be dealing with me. All you had to do was be respectful and you weren't. read more

I never ever mentioned your husband, I did not even know who he was I had to look him up after my conversation with you so how could I have said anything about him. I have the emails you shouldn't make things up. And I said I FELT like I was being scammed, I did not say you were, I said I felt, I am entitled to how I feel, you cannot change that. And my point in telling you about my husband and his aunt was to show you that you are chasing people into buying animals instead of adopting, and then I requested a change in your business practices. It was then that you sent me emails with profanity calling me a moron. You can say whatever you want about me, I know the truth of what happened, and I know other people will see the truth through this discourse. You can blacklist me from other animal shelters and that is fine. I will eventually adopt a dog, and will be very happy with my choice. I did not go on here because I was upset about not being able to adopt the dog, I went on here because of your unprofessional attitude. Again I said that I FELT like I was being scammed, and I am sorry if that hurt your feelings or made you mad, that was not my intention. That being said your subsequent behavior was completely unacceptable and inappropriate. Name calling and using profanity should not be done in any context. As your comment to my review shows you let your anger get the best of you then and now. But life is entirely to short for this so I am ending this right now. My review will stand as is, but I will not post anything more about your organization. I am sorry that I hurt your feelings, and I hope you better days in the future. read more

What an absolute atrocious woman. I don't care how amazing Jennifer is, she left a disgusting message for my family regarding my dog. We are unable to keep her because of our house insurance--but she seems to think we are surrendering our dog because we are bad people. It's a shame I can't give zero stars. Rude, nasty. A direct quote "I am only calling you once, and won't call you again, I am doing you a favor..." From her nasty message. This was her message to my mom after my mom called and left her a message asking for details on her rescue. I don't care if she's the dog whisperer, you don't treat a family trying to find a loving home for a pet they are unable to keep. Disgusting. read more

We are a 15 year old non-profit group that networks with numerous humane organizations throughout Southern California. We have learned the harsh reality that all groups are not created equal. Pryor's Planet, however, is an ethical, hardworking, honorable group of volunteers who truly care about the physical and emotional well being of the animals under their care. They step up to aid the hardship cases when no other groups do, and they do not cut corners when it comes to each animal's care and comfort. We have enjoyed a 5+ year relationship with this organization and have had only the finest of experiences throughout that period. This is a "real" animal rescue group, not a wannabe. They roll up their sleeves and take care of business. read more

We were very happy with the adoption process at Pryor's Planet. The $300 we paid did not begin to cover the veterinary expenses etc. that Pryor's took on to rescue this little rat terrier mix who was about to be put down at the shelter after he was brought in with a broken pelvis and dislocated hip. They then fostered the dog for 2 years until a suitable home could be found. They are very careful about who they accept and would rather keep a dog than risk a bad placement. So be aware--they have stringent, but very reasonable criteria. Pryor's Planet is a great place to adopt a pet! read more

As a Volunteer and foster home to Pryor's Planet Animal Foundation I have a hard time believing that Keef D. even exists. For starters, If you did have an appointment most likely I would have done the meet & greet. What you are describing never happened. We would never meet you & another family at the same time for any dog. & ALL of our dogs have pictures. You are correct about the adoption fee but you failed to mention that all of our dogs come fully vaccinated, fixed and micro-chipped. Yes, all of our dogs are in foster homes ~ that's a good thing Keef D. One more thing Keef ~ I gotta say, we are a Non Profit organization. When we ask on the adoption questionaire if you can donate additional monies, that is just one of the ways we raise money to continue to do what we do for all the animals in need. read more

I have never had such a horrible experience with what was supposed to be a professional organization in my life. I am the owner off a 4 year old pit bull whom I love and don't want to lose. However situations have changed in those 4 years that I have to find him a home. I have tried rescues and facebook and classifieds. But I didn't want him to go to just anyone. I figured Jennifer would be best to use because of what I had hoped she would have an intense screening process to get him his forever home. She had ONLY ONE question. Does he get along with other dogs. I explained yes, he was raised with two others, but I'm not sure about males. Her exact words were "Great, Hang on maybe we can help." So I immediately emailed her all about him, all of which she never asked details of. I figured she needed to know all his quirks, qualities and his behaviors. Wouldn't you need this to find him the perfect home? Immediately after she emailed me back, cc-ing other people to scold me. "Why did you not adopt him out as a puppy" I explained he was my dog. I loved him. I treat him as family. And I couldn't forsee the future and had no idea what would happen 4 years later. I then get another email "But you kept a dog that was highly adoptable as a puppy and now you have to give him up! When he is less adoptable! Think about it!" At that point I told her that I didn't understand the rudeness all of a sudden and was asking for help not a lecture. (Politely) Told her I tried to take care of a dog that has a high euthanasia rate and I refused to dump him on the streets like all these other "owners". He is microchipped, utd on shots, neutered, vet visits well taken care of. So I get this in response: "Rudeness? You are asking me to take on a dog whom you don't want to see killed, you have to assume some responsibility. You made a mess and now you want someone to fix it! But you take no responsibility....you just tell me how great you are! (of which I never did) No you are not... you kept a highly adoptable dog and now you are dumping. The least you could do is listen to a lecture if I plan on taking this dog on AT GREAT EXPENSE...we would have this dog for quite a while.. The world is drowning in pitbulls. So F*@k you and don't ever F*@king notify me again....Loser B*@ch! The dog will be killed if you take him to your lovely shelter. Blood on your f*@king hands you F*@king idiot!" Those were her exact words. I was in shock. I wasn't taking my dog to the shelter for one. Otherwise why would I have contacted her? I only contacted her because I had found an abused pit years ago and she had helped. So I thought. She had me take her to the vet here in town (who said the dog had been abused and almost paralyzed in the back legs but there were options to treat her and she was not in any pain at all) Jennifer had me keep this dog for a few weeks at my own expense until she could get someone to pick her up. Once she picked her up she took her to encino and had to have her euthanized saying she was in intense pain. (She knew all the conditions of the dog because she paid the vet bill and was in contact with the vet here) But I still called her again for my personal dog, like an idiot. Anyhow, back to the point. After that email from her, I received more. And more. "And for the Goddamn record I spent a small fortune on that paralyzed dog.. who had to be put down. Another one of your great rescues! Right...rescue dumps...that should be your f*@king name!" (that was her second email) next comes this: "Between 6 months and 4 years old... and you didn't train him. you set him up for failure, just like your life, one big failure, white trash failure!" And then she sends more.. Changes the subject line from Pit Bull to C*@T and said in all caps: YOU HAD THE F*@KING DOG FOR FOUR YEARS AND NOW YOU ARE DUMPING HIM. YOU ARE PLAYING GOD, RATHER THE DEVIL!! I ACTUALLY SAVE DOGS C*@T..GO f*@K YOURSELF YOU WHITE TRASH LOSER B*@CH! POOR DOG IS BETTER OFF DEAD THAN TO BE WITH YOU!" and she kept going. So I kept asking her to stop, explaining I was being polite, even though I did respond unfavorably at one point to being attacked, and I asked her to stop emailing and attacking me. I immediately posted those emails she sent me onto her facebook page showing her attacking me and of course they responded. But when I responded to their attacks on me with proof they blocked me. Remember she NEVER asked me questions, I volunteered all the info. I don't think you should be allowed to treat people that way on behalf of your business because you were called rude.She will try and twist this as she does, but I have all the messages to prove it. I was in such shock. If you can deal with anyone else at this organization I highly suggest you try. Saving these dogs is the most important but She's horrible! And now in retaliation I'm called a "dog dumper" in their lies on her fb page to cover up. All because of a bad review. That's ok :) read more

I adopted a 2 year old terrier mix from pryors planet.Jennifer pryor and her assistent could not have been nicer.Tehy spent a great deat of time on the phone with us and at our house when they brought our dog to see how she got along with our pug and two cats.Their main conern is where and to whom their dogs go.The problem with services like yelp is that obviously troubled individuals like Dave B can write reviews like he did and possibly hurt great organizations like Pryors Planet read more

All I can say is Awesome. Awesome people!! Awesome dogs!! They really care about their dogs they put out there for adoption. I am posting............... because a few others claim otherwise. We paid a donation which was minimal considering the amount of DOLLARS spent in saving dogs lives and placing them with people who will love them and take on the responsibility of their care. Our little guy for instance had a terrible life and needed veterinary care to survive. So..we paid the DONATION without question, we could only guess the actual cost of his care until the day we adopted him and brought him to our home. This is a serious business (adoption) and all need to realize that. This is a living creature in need of love care, and commitment. Thank you PRYOR'S PLANET. Sorry your group has to defend what you do!!!! read more

All the reviews on this are absolutely correct --- We had a dog on a jobsite that we took care of for three months and then the campus police called the San Bernardino Shelter --- we had very limited time to save her so we unfortunately came in contact with Pryors Planet. We were told by several rescues what to expect and that this rescue was anything but normal ---- told that the Owner was rude, obnoxious and a little over the edge ---- we certainly found this out quickly. One of the co-workers signed up to become a foster home --- she lives in a wonderful home - has a dog of her own and treats her animals so lovingly and spoils them. We all paid our donations and the transporter went to the foster home on a Friday and we were all present to see our little friend. One of the co-workers inquired about an out of state adoption and within one hour the transporter was snatching the dog and stating that they had found a closer foster in Encino. What ensued on Saturday and Sunday was horrible. This crazied women sent all this nasty lying E-Mails out stating that we were trying to send the dog off to Azrizona - the foster home was unfit-the dog was going to be put out in the cold etc. We were mortified to say the least ---- after we worked so hard to find a rescue for the dog. Then she stated that she was told that if things didn't work out we were going to send the dog back to the sheter. Why would we pay to help the dog ---- we will never again give money to a rescue and if we have to rescue another animal we will do it ourselves. I may add that the foster home gave 75.00 to the contribution --- in all they collected several hundred dollars --- personally, I don't think that they care about the animals --- they are in it for the glory and the money. The owner needs help or something. I really wouldn't even give this one star but you have to ---- Beware of Pryors Planet. read more

Jennifer Pryor is an Angel. She cares so much about animals. She is always willing to help an animal. I come into contact with animals often. Somehow they cross my path or I just compulsively look at Craigs for instance in the free section and see some poor soul that is being "given away." No matter what the circumstance, if I call Jennifer for help she is always willing. She has helped me help so many animals. She networks animals and pays for foster care for dogs and then adopts them out. She has helped me with so many vet bills. I had a dog with a leg with an old injury. She paid to have the leg amputated. It cost her $1000! She has animals best interests at heart. I saw some bad reviews on her, but you must consider the source. It's all people that she did not allow to adopt an animal. Well, there must have been a good reason. She has placed so many animals for me. She could do anything she chooses with her finances but she chooses to help animals. read more