DO NOT take your instrument here for setups…read more I visited Musicians Woodshed last week and initially spoke with one of the guitar techs, Jett Boyd, who was polite and professional. We discussed my bass guitar and the possibility that some frets might need adjustment. When I returned the following week after noticing some fret buzz, I spoke with Miles Manglos. I explained that I prefer a very straight neck with low action and that I was not interested in adding more relief to the neck. Because of that, the logical solution would have been to address the fret work. Instead, he suggested doing a setup that would involve adding relief and raising the action--the exact opposite of what I had just explained I wanted. When I asked whether that meant adding neck relief and how that would affect the current setup, he couldn't clearly explain it. I also mentioned that at a different shop in another city, a tech had previously performed a setup even though I specifically asked him not to and only wanted the jack repaired. I brought this up simply to explain why I was trying to be very clear about the work I wanted done. Instead of addressing the issue professionally, Miles abruptly declined to work on the instrument and told me to leave. He was dismissive and repeatedly said he didn't understand what I was saying. A competent guitar tech or luthier should be able to translate what a musician is describing and communicate clearly about the work being recommended. If a shop cannot or does not want to perform a certain service, that's fine--but it should be handled respectfully and professionally. Unfortunately, this interaction came across as pretentious and unhelpful, and it left a very negative impression of the shop.

Miles and Alex were awesome to talk with. Super friendly and knowledgeable. I will definitely be…read moreback.

Great store. Vance the manager very nice and helpful. Would definitely recommend…read more They had a color of thumb-picks in stock that I had never in any other music store. Very cool

I went to Music & Arts last Saturday for my fiance to spend some of his tax refund. It's a nice,…read moresmaller music store that seems like it mostly caters to middle school and high school students who are looking for their band instruments. They also have a decent guitar selection. The associate was very helpful and friendly. We started talking about our own high school band days of yore and he took the time to look up french horn prices for me out of my own curiosity. The store can order pretty much anything you want and they are honest about price ranges for instruments. They won't try to pressure you into buying an instrument that is more expensive than what you need. I will definitely be back for more musical shopping!

Went in to buy a new guitar. This is my first guitar and I had no idea what I was exactly looking…read morefor. I was greeted by a couple of employees when I walked in. I went back to the room that had the acoustic guitars in. I looked around and kinda fiddled with a couple of them. Again, not knowing anything about guitars or what I was looking for. I came out of the room and an employee asked me if I needed help with anything. I explained to him that I wanted to possibly buy a guitar and that I didn't know anything about them and I've never played a guitar. I told him that I was interested in a couple of them based on looks and what I've been told. He hooked me up with his guitar salesman (Fernando). I explained to him my situation. We went into the acoustic guitar studio/room and I pointed out the guitars that I kinda liked. He took them down and played each one of them to see how they compared. While he was playing, he was explaining different things to me. He took his time with me and was very patient and understanding. He knows everyone is a beginner at some point and time. After about 2 1/2 - 3 hours of testing out various brands of acoustic guitars I was able to make a decision on the guitar that was best suited for me. Then he helped me pick out a guitar case, strap, tuner, stand, etc... I never felt rushed, dumb or an inconvenience to Fernando, he spent as much time as I needed from him. I also met the store manager (Daniel) who was very nice as well. I'll be going back to take guitar lessons from one of their instructors in the near future. All in all, I had a great experience dealing with everyone and buying my first guitar from Guitar Center. I highly recommend them for any and all of your musical needs. Great employees and customer service!

A simple purchase turned into a hostile and uncomfortable experience, all in front of my…read more3-year-old. I came into the store looking for a $400-$500 drum kit for my son. The salesperson I spoke with immediately told me nothing existed in that price range and that I had to look at an option closer to $1,000. The way he said it didn't sit right with me, so I stepped away for a moment and checked the Guitar Center website myself. In minutes, I found the exact type of drum kit I had originally asked him about. I walked back and showed him the listing. At that point, he changed his story and admitted it existed, though he claimed the store didn't have it in stock. What happened next was even worse: he started insisting he had to place the order for me because he needed the commission. I told him I wasn't comfortable doing that, especially after realizing he misled me. He kept pushing for the commission, and when I finally said no, he became openly hostile and told me to leave the store. This all happened with my 3-year-old next to me. I left feeling shocked and uncomfortable. This isn't how any business should treat customers, let alone families with small children.

David Kugle is a maestro. Great professional & premier expert in jukeboxes. A few years ago he…read morepromptly diagnosed & fixed a problem with our Wurlitzer "One More Time" 45rpm jukebox. So, obviously, we called on him again when our bus load of grandkids had abused the box into malfunctioning. Then he performed a miracle & talked me through the complex repair over the phone. Bingo. Dr.Kugle is what you wish for from any service professional.

David was great and does great work. He made sure I knew how to care for the jukebox. I would…read morerecommendations him to everyone who has a classic jukebox.

I bought a scrapper Les Paul on eBay that had all of the wiring ripped out except the pickups. I…read morehad no idea what this guitar would sound or play like, so I gave Andrew a call (he answered and I got a quote and appointment set up within 5 minutes) I got there and asked him if I needed a setup, and instead of being un-transparent like other repair places, he tested the intonation and sound right in front of me so that I could hear if it was sounding right. He seemed pretty busy this week and told me it would be about a week's wait for my work to be done. Well, Andrew called me in HALF the time he said it would take to finish the job. He let me play it in his home to make sure everything worked okay. Well, holy cow, this guitar sounds and plays better than the Gibson Les Paul classic I hawked a year ago! His prices are really great too. Definitely going back to Andrew in the future. Thanks!

Not what I expected. Seems like a rush job setting up my guitar…read more I think I'll do the next set up myself. Seems expensive for what I got.

I called and left messages and never got a return call. Had…read moreto find someone else to work on my guitar.

Truly the best experience I've ever had with a luthier. Very honest and knows his worth. I took my…read moreTaylor Big Baby here for a setup and string change and he ended up charging me less than what he originally quoted me, knowing full well I was willing to pay the full amount, because it didn't take as long as he thought. The honestly alone is worthy of commendation, but his work is absolutely fantastic. You could not ask for a better person to work on your guitar. Disregard ANY big name store you've thought of bringing your guitar to and take it to Mr. Landis. He is an absolute gem and he will transform your playing experience from a couple hours of work. Thank you Sam!

Awesome mom & pop shop that really cares for their customers; especially their youth clients. Old…read moreschool customer service and will take care of you on the spot,

The best! Todd is so knowledgeable and engaging with the kids he rents out to. We've had a few…read moreyears of wonderful experiences with Westbank.

Paula was my instructor for the better part of a year. She was fantastic! I learned more than I…read morecould have expected, and lessons were surprisingly fun. Paula was respectful about my time in regard to scheduling and understanding that people learn at different paces. She was always patient. I would happily take lessons with her again!

Paula Maya gave a wonderful performance for my fundraising event! She is so professional and guests…read morewere absolutely delighted with her set. It feels amazing to support local musicians and Paula is definitely a crowd favorite!

I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal

I rented a piano from Brian for 6 months while taking piano lessons. The transaction was smooth…read moreand efficient. His movers showed up as scheduled both when moving the piano into the house and out. Brian was really informative when helping me out with choosing a piano. He offers both purchase and rental deals. If you're in the market for piano, I'd recommend checking out his gallery.