What a worthless experience. This guy was unable to get our piano in tune and after the second…read moreappointment I discovered many flat keys. Ron's response was to belittle me and tell me he left if exactly where he intended. He sure seems to think a lot of himself but apparently doesn't stand by his work or care about his reputation. He was arrogant and defensive instead of making sure his work lived up to his claimed high standards. Save your money and go with someone with the huge unfounded ego.

Ron is AMAZING!! I contacted him through Yelp, and he responded in a very timely manner. I have an…read moreold piano that's never been tuned in the time that I've had it (2ish years). He got to me in the timeframe provided and was very friendly. My dog was walking around while he was working and became best friends with Ron. While working on the piano, he noticed that I had some stuck keys and rusted strings. He communicated with me potential ideas, and we both worked through solutions. At the end of the tuning, he played some amazing music and even polished my piano! It was rather lacking in both the pitch and shine before, and he turned it back into the beauty that it's supposed to be. Thank you so much, Ron, for your help! Can't wait to see you at the next tuning.

First of all, Kevin is indeed a pretty cool dude. However, he came and tuned my piano last year and…read moreit left a little something to be desired service-wise. He did an okay job...used an electric tuner which I've just never gotten as good a tuning from anyone who doesn't do it aurally. It did sound okay. But really just okay. A good tuning should make you go "wow" once you play it after and this most certainly did not have that effect. He didn't have a very professional setup either. Just a backpack with the tuner and like 2 wrenches from what I saw. Flip flops which he promptly removed. I guess I'm just stuffy but I don't feel like a professional service should be performed by someone barefoot unless its a surf lesson or something. He also, showed up quite late which was frustrating. Granted it was raining heavy at the time and traffic...but still. And there were communication issues from him getting the appointment set up. He said he was late for the appt because of a concert he went to the night before. Which he showed me a video of...it was pretty cool, but not what I'm paying for. The tuning didn't take very long even though it had been a long while since the previous tuning and the piano was really needing some work. Like I said he did an okay job, it sounded okay but far from the top level tunings I've received in the past. He also, played it a lot...I appreciate a tuner who can also play well enough but it almost seemed like he was performing for me or something. Which was odd. He wasn't a bad player, I just didn't pay him the 130 or 150 it cost to tune to hear him play. I actually had to get him to stop and ask if he was finished. He was there much less than hr which also seemed like too short a time to do a really thorough job...I couldn't say for sure but it seemed, cursory. And my piano broke a string less than a week after he was there. That's literally never happened on my workhorse piano. Maybe it was just time and would of happened no matter what, but given that it happened so short after his tuning...I don't know, its suspicious to me. Not saying, just saying. Also, he bent my ear for a while about South American spiritual retreats and such, and astrological values in Japan, which while intriguing enough to me, is again...not what I'm paying for. And he was barefoot. Anyways, like I said he was a pretty nice fellow and did an okay job, but there were just too many things that didn't feel quite right about the whole thing; the communication; the comportment and unfortunately the overall quality of service. Honestly he didn't really seem to have much interest or passion in what he was doing which in my experience is somewhat rare for technicians...Seemed more like an adventurer who occasionally tunes a piano for extra cash. This is quite cool, but I want a technician who is totally invested in their practice. Adam Pryzbla or Nathan Cook are both Austin area technicians who in my experience offer a much superior service all around.

Kevin is extremely passionate and professional about his profession. He is fair priced and will…read morework around our schedule. He is our only choice for a piano tuner. The first time he tuned our piano, it was a 1920s best up baby grand. Most people refused because they were scared but Kevin didn't just tune it but got it sounding amazing. Thanks Kevin!

Paul Brown was the BEST piano tuner, unfortunately he passed away in April 2020 and is no longer…read moretuning pianos. His phone line 512-345-9862 is no longer active fyi

I just read Charlie B's comments about Paul Brown's passing in April. He tuned my piano in February…read more(as he has done for almost 30 years). I will miss him.

I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

Meg's Piano did an excellent job. They moved our piano with great care, and fifteen days later they…read morecame back to tune it. Meg is truly a professional -- she answered all our questions, explained everything clearly, and gave us very helpful care recommendations. It's a pleasure to work with someone who really knows what they're doing. Highly recommended.

After accepting a baby grand move/tune, they showed up and declined the job. This was a piano they…read morehad moved before and knew the layout. They did give me the name of another mover which couldn't help me. I had numerous folks lined up for this move and it had to change to another day.

Shaun did a great job tuning our piano and thankfully was able to fit us into his schedule upon…read moreshort notice. Great job!

Shaun was absolutely fantastic and I would recommend him to anyone! His knowledge about pianos is…read moreextensive and he is a true expert in his craft. (Plus, he's so friendly and great company!)

Brian Henselman shared great detail on my impending piano tuning and cleaning. Talking with him by…read morephone he provided so much information that I was not aware of and many considerations before I proceed with this project. Thank you and I highly recommend reaching out to him as he clearly is a master in his field!!

I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal

AVOID! Scheduled our piano to be moved on a Monday morning weeks in advance prior to our move, then…read morewhen we arrived in Austin, they pushed back our time all day, then pushed back the time until Tuesday morning, then told us they wouldn't be able to move it until Tuesday night -- after we would need to return the moving truck. So we are stuck with paying additional fees because these guys messed up their scheduling. Very disappointed.

Called them up and was able to get a fast quote, and we set a time to move my piano. They were…read moreprompt, friendly, and very professional. Very good value, and they handled everything with a great amount of care and experience. I would highly recommend