We were thinking of taking a piano but worried it could not be timed Mark gave us some good advice…read moreabout this.

Mark replied quickly to my inquiry and confirmed the appointment a few days before. He was friendly…read moreand professional, did a fantastic job tuning my 100 year old upright grand (which hadn't been tuned for years) and even did a repair for a small fee. He also sends out a yearly reminder. Highly recommend and I will be using him again!

First of all, Kevin is indeed a pretty cool dude. However, he came and tuned my piano last year and…read moreit left a little something to be desired service-wise. He did an okay job...used an electric tuner which I've just never gotten as good a tuning from anyone who doesn't do it aurally. It did sound okay. But really just okay. A good tuning should make you go "wow" once you play it after and this most certainly did not have that effect. He didn't have a very professional setup either. Just a backpack with the tuner and like 2 wrenches from what I saw. Flip flops which he promptly removed. I guess I'm just stuffy but I don't feel like a professional service should be performed by someone barefoot unless its a surf lesson or something. He also, showed up quite late which was frustrating. Granted it was raining heavy at the time and traffic...but still. And there were communication issues from him getting the appointment set up. He said he was late for the appt because of a concert he went to the night before. Which he showed me a video of...it was pretty cool, but not what I'm paying for. The tuning didn't take very long even though it had been a long while since the previous tuning and the piano was really needing some work. Like I said he did an okay job, it sounded okay but far from the top level tunings I've received in the past. He also, played it a lot...I appreciate a tuner who can also play well enough but it almost seemed like he was performing for me or something. Which was odd. He wasn't a bad player, I just didn't pay him the 130 or 150 it cost to tune to hear him play. I actually had to get him to stop and ask if he was finished. He was there much less than hr which also seemed like too short a time to do a really thorough job...I couldn't say for sure but it seemed, cursory. And my piano broke a string less than a week after he was there. That's literally never happened on my workhorse piano. Maybe it was just time and would of happened no matter what, but given that it happened so short after his tuning...I don't know, its suspicious to me. Not saying, just saying. Also, he bent my ear for a while about South American spiritual retreats and such, and astrological values in Japan, which while intriguing enough to me, is again...not what I'm paying for. And he was barefoot. Anyways, like I said he was a pretty nice fellow and did an okay job, but there were just too many things that didn't feel quite right about the whole thing; the communication; the comportment and unfortunately the overall quality of service. Honestly he didn't really seem to have much interest or passion in what he was doing which in my experience is somewhat rare for technicians...Seemed more like an adventurer who occasionally tunes a piano for extra cash. This is quite cool, but I want a technician who is totally invested in their practice. Adam Pryzbla or Nathan Cook are both Austin area technicians who in my experience offer a much superior service all around.

Kevin is extremely passionate and professional about his profession. He is fair priced and will…read morework around our schedule. He is our only choice for a piano tuner. The first time he tuned our piano, it was a 1920s best up baby grand. Most people refused because they were scared but Kevin didn't just tune it but got it sounding amazing. Thanks Kevin!

I had the pleasure of working with Ron today, and I only wish I had reached out sooner! Ron is…read moreprofessional, friendly and very knowledgeable. Ron pitched & tuned a piano that has been in my family for 20+ years, and when he heard it was my childhood piano, he was kind enough to give me a history on the company and look up even more information about the piano for me. He walked me through what he was doing & why, and since he had sent his pricing ahead of time, there were no surprises when it came to payment. He also plays beautifully, which is always a plus!! I will absolutely use his services in the future & recommend him for all of your piano needs.

What a worthless experience. This guy was unable to get our piano in tune and after the second…read moreappointment I discovered many flat keys. Ron's response was to belittle me and tell me he left if exactly where he intended. He sure seems to think a lot of himself but apparently doesn't stand by his work or care about his reputation. He was arrogant and defensive instead of making sure his work lived up to his claimed high standards. Save your money and go with someone with the huge unfounded ego.

Brian Henselman shared great detail on my impending piano tuning and cleaning. Talking with him by…read morephone he provided so much information that I was not aware of and many considerations before I proceed with this project. Thank you and I highly recommend reaching out to him as he clearly is a master in his field!!

I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal

Meg did an excellent job. She responded quickly to my request for a quote. It was a bonus that her…read moreprice is slightly lower than the other quotes I received. She arrived when she said she would (always a plus) and did a great job tuning the piano. She was very patient with my very curious 3 year old. The piano sounds great. I'll definitely be contacting Meg when it's time to get it tuned again.

Meg's Piano did an excellent job. They moved our piano with great care, and fifteen days later they…read morecame back to tune it. Meg is truly a professional -- she answered all our questions, explained everything clearly, and gave us very helpful care recommendations. It's a pleasure to work with someone who really knows what they're doing. Highly recommended.

I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

These guys are great from start to finish! The owners are WONDERFUL humans, their employees are…read moregreat, super nice, affordable, VERY professional! They also do so much to give back to the community, which is HUGE! Highly recommend!

These guys packed carefully and loaded and unloaded carefully and managed to do it quickly. They…read morewere polite and friendly too. excellent!!!

Mr. Cook was great to work with when he inspected my used piano when I purchased it. He also did a…read morefantastic job tuning my piano - wow!! Top notch. My piano teacher uses Cook's Piano Service as well. The piano always sounds so bright and beautiful when I go to my lessons. Now my piano at home sounds just as delightful! I'm so happy with his piano tuning. Mr. Cook goes above and beyond in terms of service. He makes it easy to set up appointments. He was very cool when I screwed up our appointment time. My cleaning people showed up when he came tune my piano (also totally my screw up) and Mr. Cook was very kind and forthright about what he needed in order to do a good job. He was kind to me, my cleaning staff, and my dog (who thought he might accompany the piano tuning which a little singing and barking of his own). I asked for a consultation regarding my broken damper pedal. For my particular issue, he fixed the pedal in a matter of minutes, and (wow, again) didn't even charge me for it! 5 stars all the way, man.

Nathan Cook is a superb technician, able to handle any piano issues, including the tuning and…read moremaintenance of our two old Steinways. He's the best.

I can't say enough about this company. They saved my Dad's piano...one of my most prized…read morepossessions. The situation was dire, parts everywhere, a failed attempt by another refinish/rebuilder...they were willing to step in and fix what felt to be a hopeless situation. 10 years later we live 50 miles away and still use Benke...why? I trust him and his integrity and actions over a decade make him part of a treasured family story. These are the people you want to work on your piano...don't even question it a second longer.

I had heard great things about Benke Piano from a couple of people, but unfortunately I did not…read morehave an overall great experience. Benke Piano was good in working with a disorganized storage place where my piano had been - Unicorn Moving & Storage. The authorization email allowing Benke to pick up the piano was emailed to a gentleman who just so happened to not be at work the day Benke was scheduled to pick up the piano. We had to reschedule a pick-up date at a later time - definitely inconvenient for me and for Dan at Benke who had planned on moving my piano that day. On the rescheduled date, Dan and his mover ended up showing up at 3:05pm - I had needed to be on the road at 3:15. Originally I was told an arrival time around 1pm. There seemed to be a miscommunication between their office and the movers because the office hadn't told the movers I was on the second floor - which I clearly stated to the lady on the phone in the office because the price she quoted me was for a second floor move. Thankfully, they moved quickly and efficiently. I was more than ready to write a good review and give them four or five stars at this point - I'm too laid back to get upset about a late arrival time...there are bigger things in life to get stressed out about! What made my experience frustrating was something they did *not* tell me up front. I decided to pay the extra $100 to get my piano tuned after the move. I ended up playing it for the last few weeks and realized the tuning wasn't necessary. I called them this morning to tell them I don't need to schedule a tuning and that I'd like my $100 back for the tuning since I won't be scheduling it. They told me that it is their policy to not refund tunings. No one in the office or in the moving crew communicated this to me. No one! I recognize it a business' right to determine what is refundable and not refundable, but to not tell a customer before they purchase something that they will not be able to get their money back is NOT a transparent way of conducting business. This tuning is good for 6 months, but their poor communication has left an extremely sour taste in my mouth. If I would have already had the piano tuned, I would have recognized that getting my money back for services performed would be an entirely different discussion. But no services have been provided and no one told me that once they cashed my check I wouldn't be able to get that money back if I decided not to make use of their services. I hope they start telling customers up front about their non-refundable policy. And I would hope even more that they would seriously consider returning my money for services I did not even use.

I was in a garage band in college almost 2 decades ago, and we occasionally get together to jam,…read morebut recently we decided we wanted to rent a room in a studio to jam. Looking at all the options in the Austin area, Space ATX was convenient, affordable, and we just liked the overall vibe. The space itself is deceptively big. The exterior is relatively modern and inviting. The entrance and lobby is a funky, trendy, yet retro. The place is immaculate, and everything looks in order. The staff is helpful and professional You can choose from standard rooms, large rooms, rooms for recording audio or video. The rooms have an hourly and daily rate. The rooms provide solid acoustics, and they keep any unwanted external noise out Some tips: It's a much better deal to go with the daily rate, and honestly, it's incredibly affordable. The large room can be reserved for the day for just over $200. And this reservation goes past midnight into the morning if you need. It's BYOB, so, bring a cooler and drinks. The rooms get a little warm, so, I would consider bringing a fan or two We had a blast getting the band back together, and while we were taking a break outside on one of the benches, we watched so many bands and solo artists funnel in and out, and we thought to ourselves... what if these guys or this person is the next big thing. What if we are? It was exciting, and we had an amazing time Cheers!!

Great space to practice, still very affordable. Had some issues with getting someone to pick up the…read morephone, but the owner personally reached out to me and fixed it, comped a night of practice for us. We love coming here to work!