I have a hard time choosing a favorite. June is great at helping me to narrow my decision. The…read morecustomer service, patience, and warmth are top-notch! I can't wait for my next 2 new pairs. ,

Delivery, assembly, fit! I just love my glasses from June! Very eclectic, unique styles.read more

This was my second appointment at this optometrist and they are excellent! They take multiple…read moreinsurances and have very low deductibles. Dr. Versteegden has been my doctor both times and he is so great! He is thorough and 4xplauns everything so clearly so you understand. They are open 6 days a week which makes it convenient to get evening and Saturday appointments. I highly recommend even without insurance because their prices are really good.

Had a great experience here last Monday. I brought in my prescription and Lisa helped me pick out…read morenew frames. She made the ordering process seamless and I'm looking forward to getting my new glasses!

The customer service at this location is atrocious. I showed up early for my appointment on a…read moreSaturday, and was still seen over 30 min after my scheduled appointment time because the two people who had appointments scheduled earlier than me that showed up 5 and 10 min late for their appointment times were seen first, on top of the doctor taking a 30 min break while I was waiting. Why would you reward bad behavior and punish people who show up on time? And why would you have scheduled appointment during the time allotted for the doctor's break? This place just wants to waste all of your time.

I scheduled an eye exam for noon and I was not seen until 1:30. I was not alone in waiting for 90…read moreminutes. Some waiting to be seen left because they could not wait that long. Maybe if a customer came in just to buy glasses, it would be fine. But do not use this location for exams.

wait Warby these are tea! Probably my 4th time ordering at this location, and I always leave out…read moreexcited for my new frames!

After realizing I left only my glasses case out of state, I searched all stores in IAD to realize…read morethey only sell Rx frames and sunglasses (no eyeglass cases). I saw Warby Parker at the Amtrak station and thought asking the store associate for cases wouldn't hurt. To my surprise, the associate (who was stationed at the desk on Friday, June 27), saw me, related to the struggle of leaving something valuable behind and offered me an extra glasses case at no charge. Based on this excellent customer service, I'll highly consider returning to this store to buy frames if prescribed to buy again in the future. Thank you :)

Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

I got the cutest pair of frames and they feel super durable. Jalye was super helpful with helping…read moreme pick out a pair. I would recommend

Manager at this location is unpleasant to interact with. I have come in multiple times and her…read moreresponses make me feel like an inconvenience. She also did not care to explain the out-of-network option I had for reimbursement. I could have still done my eye exam and purchased frames. However, the other staff are kind and helpful.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Stay away. He made stupid jokes ("Do you drive? Well, don't drive in my neighborhood!") although I…read moresee well enough to drive (within the legal limit). Generally made me feel bad about myself. In the end, I paid $270 for an eye exam (twice what nearby places are charging) and the prescription was incorrect. I went to a cheaper nearby place and got the correct prescription, but it cost me several weeks of eyeglasses that give me headaches and dizziness.

Give this place a chance!…read more My grandmother has been going to Dr. Ghafouri for years. When we heard that the hospital was closing I urged her to find a new doctor but she said that the doctor assured her that his practice was staying. I was skeptical so I decided to join her and ask the hard pressed questions. Once we got there I was shocked to see that they had remodeled and the place looks 1000 times better than before. That was a good sign. After all, why would they remodel if they were closing?! Dr. Ghafouri and the staff was pleasant as usual even though I saw a bunch of new faces. That's no big deal tho since I hadn't accompanied my grandmother on one of her doctor visits in quite some time. After we checked out we were told that she should visit the optical shop to have her prescription filled. I asked where it was and they directed me to a small corner in the back of their office. I didn't mean to be rude but I laughed and made a couple jokes about how small and tucked away it was. Little did I know, the joke was about to be on me. I walked my grandmother over to the tiny corner and there we met Sabrina. She greeted us with a smile and asked how she could help. We gave her the prescription and from there we were amazed. She started with all of the information about my grandmother's insurance and prescription. She explained what her prescription was for, how they should be worn, and what the numbers mean. No one has ever explained what all those numbers mean and I really appreciate her for taking the time to help us understand it better. Then, she picked out frames that would accommodate my grandmother's prescription which was another wow factor because I didn't know that some prescriptions don't fit every frame. Up until that point I was pleased with Sabrina's disposition but I wasn't sold on this tiny shop. I mean how good could this place be right? So while she was occupied with my grandmother I decided to look around. I was SHOCKED!!! They have name brand frames!!! Not like Walmart where they try to convince you that it's a name brand when it's not. They have MCM, Kate Spade, Marc Jacobs, Ray Ban, Kenneth Cole, and so many more. I was speechless. On top of that, the frames styles are so unique and really really cute. I didn't expect a little place like this to have such a high end feel to it. I ended up buying two pairs of sunglasses just for me! Sabrina helped my grandmother find a fly new pair of glasses too. She was so happy! She told Sabrina she was officially one of her granddaughters! I read the other review after we left and realized that things are totally different now. Sabrina is so warm and welcoming. I vaguely remember the other lady but I know for sure we have never had an experience like this with her. This place is legit! I will be bringing my husband and son back in to get their glasses too. Give it a chance and you won't be disappointed! We will be definitely be back.

Attendants are so arrogant and pushy, merchandize is so old and extremely overly priced. The place…read morewas so dark and depressing. I can't believe they call themselves an eyeglass boutique. I told them I was just looking and they kept trying to push these low quality extremely overly priced frames I did't like. A pair of low quality 'no name' frames for $450. Are you kidding me?! The frames didn't even have a warranty against manufacturing defects. I asked her very politely why the frames didn't have warranty, to which she replied "Why do you need a warranty are you going to step on them?" Jesus Christ how arrogant!!! This one lady asked for my insurance information saying she would just "check" to see whether I had an eyeglass allowance and how much the allowance was, to which I said okay. After several unsuccessful attempts she told me that "she couldn't get through because the phone was busy or something." I told her I hadn't really liked any of the frames I would just come back some other time. She got really offended and said that I had to buy the frame since she had already collected the insurance information, to which I laughed and said I wasn't really obligated to buy anything since I told her I was just looking. PLEASE STAY AWAY FROM THIS PLACE.

Since moving to the DMV I have been trying to get out more and explore. I wanted to try this place…read morefor so long and just finally had my first experience. I want to kick myself for letting it take this long. It is always so vibrant here, tons of people coming and going. Ample parking, both on and off street. A bunch of outside seating and just a crowd that is happy to be here. Then, inside, get ready for a sensory overload. All the aromas from all the different stalls will make you second guess where you will grab some grub. Then you might also want to graze...err, I mean browse on what to take home. I love exploring this place. I wandered around for quite some time until I zeroed in on where to eat. Even though this place is always so busy, it feels intimate enough to be alone in a sea of people. With that, I give you review 4400!

Union Market has been a highlight of my DC trip! Such an awesome little space with tons of…read moreexcellent food vendors to choose from. We decided to do our own little food tour within the market and sample some bites from a few stalls. We tried: 1. Masala dosa from Sambar & Spice. This may have been one of the best dosas I've ever had, and I'm not exaggerating. So epic! A must try, 2. Chicken dumplings from Laobun - soft, freshly prepared and melt in your mouth good. Also affordable! 3. Fish tacos from the famous seafood spot. These were sadly my least favorite item on our little food tour, the slaw was overpowering but if removed the pan seared fish was flavorless. 4. Wrapped up with some matcha and iced coffee - can't go wrong with those. Enjoyed browsing the little artisan stalls as well. An amazing stop on my trip to DC!

Stopped by to use my paid for warranty to fix my kids glasses. Per the employee, the store manager…read moredoes not honor the warranty if the glasses were purchased at a different location. This is National chain whose website instructs customers to "Bring your broken frames or glasses into any MyEyeDr. location for an evaluation." I was told to go the original store of purchase to have the warranty honored. Won't be going here again.

Just finished an examination and consultation and it was an amazing experience. All of the staff…read moreand our doctor were extremely knowledgeable, courtesy, understanding, patient, and professional! The weather outside maybe heated and harassing, but they were cool as cucumbers...sorry, I had to :)