My wife and I were really impressed by how thorough they were. Orlington is professional and…read morecourteous. He took the time to explain the importance of cleaning and sanitizing in order to prevent mold. On top of that they were much less expensive than the other larger companies we looked at. I would highly recommend them!

I had all my air ducts and return cleaned today…read more They did an excellent job. They were very careful to cover furniture and flooring with plastic. They wiped down all the vents and sanitized the HVAC system. Highly recommend them.

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

used Emerson chimney sweep service. Technician was professional, courteous and very helpful. had…read morechimney cleaned and gas leak repaired. had dryer vent replaced. excellent work.

I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

Thank you again Mike for a Job well done! My daughter is happy with it and that's what counts the…read moremost. Thank you for keeping them in the loop for when the install was going to happen, since they both work. It looks great and it was a pleasure doing business with you.

They responded very quickly and it was not the cheapest but they came out right away and got it…read moredone! We had a very dirty chimney which we believe was causing us allergies over the last year or so. But ever since they came out to do a chimney sweep it's been a lot better. They were very professional and they text me when they were on the way so it was great!

Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

Absolutely Wonderful!…read more Professional, expedited service, great communication on scheduling and resolved the problem immediately ! No pressure sales, just an honest evaluation and repair in one visit! Highly recommend!

Mason came to the rescue, did a stellar job replacing the motor on our ancient AC unit, didn't hard…read moresell us and got er done! Thanks so much!

Amazing work. We had issues with both of our gas fireplaces and they haven't worked for two years…read more Danny was able to expertly diagnose the issues and order what was needed to fix the problems. Now we have two perfectly working fireplaces just in time for the winter. The cost was fair and the work was excellent, and we would definitely recommend AstraNova to others.

Detailed request for information and then prompt response with an actual quote. No additional…read moresales pressure or trying to package some bundle.

So, apparently my review wasn't to Sam's liking, because he made sure to let me know that I (the…read morepotential customer) wasnt charged anything for the free consultation and estimate. Which....it was supposed to be free regardless, so congrats on sticking to that part. You laid on the floor and literally leaned over, taking photos upside down. There was one flexible duct (that could be relocated easily) that you, yourself ​.said that it would be an easy, straight shot. I even suggested zigging or zagging if need be, but you were adament that the best and easiest way would be straight under the floor. It went from "this'll be easy" to "well, we're looking at 7500 on the high end, because this is a complicated job". It isnt just that it was a price i dont like, it was a price that would blindside anyone. Especially since your website claims that services BEGIN at $300. No one said they expected the job to be $300. But if thats the starting point, I would really love an itemized invoice of how much everything costs, if im being quoted between 6500 and 7500. I was prepared to pay up to 1500 for that job, which is on the high end of reasonable. But for coring 8inches by 4.5 inches into concrete, a 15ft connection with 4 right angles and a damper...7500 "on the high end, it could be a grand less" is way out of the ballpark. In a nutshell, claiming that relocation services START at 300, it gives this client that notion that even the jobs you see as "complicated" wouldnt be more than 2000 "on the high end". Which is why i got the impression that you didn't want the job. Please don't backtrack like you didnt ask me to show you what your own website says as a way to overcome an objection to a price estimate. It doesn't give much confidence to the client when you're saying that your web technician made some kind of mistake. I also work in sales. And when you have a starting price listed, the price quoted usually bears some resemblance. Like i said, i was prepared to pay up to 1500 for this job, maybe even 2000. It sounds like maybe you just didn't like the review you got. You started great, and even the price was your perogative to charge, it's YOUR business. But don't backtrack, don't try and have two people give a review for a single interaction, and don't react to reviews that you don't like as though any normal person in any normal tax bracket wouldn't be offended by a 7500 quote when your site says services start at 300. Its giving "intrigue people with a low base price to get me in the door, and then it doednt matter if im hired, charge whatever, because i'll either get to go to the bahamas on them, or i'll at least get two good reviews." So im just letting people know. Sam is very personable, very approachable, and seems to really know what he is doing. That said, don't expect a reasonable price estimate commiserate with the pitch on the website. And look for Sam to be offended if he isnt given an exemplary review. ​? For the record: ... It took four days because my mother was in town, and I waited until she left. Painting this picture of a potential client as though they maliciously attacked your business for pleasure is abbhorant. Especially when you said multiple times that you wanted a review. And especially since I simply said what happened and my impression. Just because you don't like it, doesn't make it an attack. There were things that i didnt like, as well. This has nothing to do with your level of work, because no work was performed. But you still stuck your qr code out and expected feedback. Which is what I put in my review. It's feedback. So you can be better. Right? Why press for a review even though you know that no work was performed...what did you expect we review? It's interesting, that in the week since, the website has changed, and there are no more free in-person estimates. ​

It was very honest about the cost. Made it pretty clear that I wouldn't be able to get a level one…read morecleaning. Also explained what he was doing very well. I was pleased with the work. It seems like most of these guys sell you on $100 job and then come out and charge you more. At least he was honest about it.

Mark was very sweet and friendly giving me a quote for the entire HVAC system. But the pricing…read moredidn't work for me.

Excellent company that employs great folks. Tons of offerings. Would recommend to anyone.read more

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?