went to buy a 2026 Explorer ST line and kyle heiser who was the sales person i dealt with was…read moregreat. he never pushed any of the stupid add ons like extended warranty or anything of the such

I had went in to have a scheduled and pre paid service done on my brand new vehicle. There was a…read moreglitch in the onboard computer. I notified the attendant helping me with the issue that was happening and was told "nothing is perfect"!!! $52k on a new vehicle and that was the solution provided. Not a even an "I'll look into it for you". Wow...

My 2009 Mustang GT (Manual 5-speed Tremec) was having in issue with shifting into gear while at a…read morestandstill. Roger advised me that this issue was clutch related, not a transmission issue. They dropped the transmission and located the problem, repaired and had it ready to pick up that same afternoon. It now shifts smooth and easy. The fix was rather simple, but I certainly appreciated their honesty and fast service. Good people... and great customer service. Thanks Roger.

I was looking for replacement bolts for my Ford Ranger transmission pan. After trying to locate…read moreeven Ford Dealer could not come up with correct bolts. Ford not only could not find any they gave me the wrong bolt spec. After trying to locate the correct parts with no success contacted Transmission Shop for needed bolts that a previous user or shop rounded the heads. Transmission Shop said come in we have them for you. After getting the correct I was able to complete my DIY transmission service and correctly torque the good bolts. Thank You!

I hit something and my Toyota Camry started sounding like a muscle car. The dealer wanted to…read morereplace the entire muffler for $$$$. It cost me $80 at this shop and less then 30 minutes and it purrs like a kitten once again. Also the people are very helpful and nice. The work is guaranteed for a year. Also you just drive in without an appointment. Really its the first time I left an auto repair shop happier than when I went in.

This is our go too place for mufflers, in and out with fair prices, quality work. They aren't…read moretrying to sell you stuff you don't need. They get you on your way quickly.

Have been going there since they opened. They are honest and I never question there workread more

I started going to Zak's with my used car back in 2017 on a recommendation from another woman. They…read morehave always been 100% aboveboard with me, even noting when a tire place tried to scam me. They let me know when something might be coming up for repair or replacement later in the year so I can budget (like clutch or brake pads), and they even helped me install my new license plate when the screws were rusted too tight for me to manage. NOTE: They are currently open SOME Fridays, but not all, so be sure to ask.

Slim's Auto Repair - Anoka, MN…read more Slim's came highly recommended by a close family friend, Dave Marrs -- a man who, even after moving away from Anoka, still drives back just to have Slim's work on his vehicles. That alone told me everything I needed to know about the kind of trust and loyalty this shop inspires. I showed up at Slim's tired, stressed, and honestly just needing someone real -- someone who'd talk to me like a human being, not a problem to rush through. I'd been through enough breakdowns lately (cars and otherwise), and I needed honest communication, fair pricing, and a genuine sense of care. Slim's delivered all of that and more. They explained what needed to be done without condescension or fluff, kept me updated, and finished my "blower motor surgery" along with a few other diagnostics quickly and efficiently. When I picked up my car, I slid into the driver's seat, turned the key, and just knew. You know that feeling -- when the engine hums smooth and steady, and your gut says, "She's good." That's the Slim's difference. It's not just about fixing cars; it's about restoring trust -- in the work, in people, and in the idea that good businesses still exist. Slim's Auto earned not just my five stars, but my respect, gratitude, and repeat business for life. -- Christina Evers #AnokaMN #AutoRepair #FiveStarService #HonestMechanic #CustomerForLife

I hesitate to tell others because these guys are my secret auto service guys. Kidding aside, the…read morecrew at Slim's is the greatest. They are so honest, they'll tell you when you don't need something done to save you money. They don't try to "upsell" everything by telling you 20 other things you should have them do to your vehicle. They will tell you if something truly needs attention though. They have always done super high quality work, and at a very fair price with good turnaround time. They are prompt with communication and never go silent. All around, this is the best place I have ever used. I put my trust in them with all my vehicles, and they never disappoint. You can't go wrong here.

Popped a tire nearby, and had to roll up with a flat spare tire. ‍ They were very helpful in…read morehelping us get back on our way. Recommend!

Great service, but they do not like to work on older cars…read more Called for my 2007 and was told a month out at least. Called about a 2019 (and to be fair an easier fix) but he got us in that afternoon.

I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

Caveat - I was not actually a paying customer so you can disregard my review on those grounds. I…read morewas test driving a used car from a guy late at night and the only mechanic in the area still open was his mechanic, so we stopped in to talk to him about the car (I know, I should have had an objective mechanic check it out). The Hillcrest mechanic told me that even though the ABS warning light was on, the ABS absolutely worked, the front end was tights, and he'd buy it if he had the money. I bought the car and learned the next day from my mechanic, that not only was the ABS not working, but if the light is on it means it absolutely CANNOT work. It would cost almost $400 (and the front end was loose in 2 places). So I called Hillcrest and told the mechanic that I bought the car on his word that the ABS worked. He denied ever saying it worked. I asked if he would fix it at half price. "Not gonna happen." Click. I'm not wining about it, caveat emptor, I did see the warning light, and I still got an ok price on a decent car. I'm posting this to document the mechanic's dishonesty.

Glad my husband saw their sign about recharging ACs, because ours needed one. Took it here on a…read moreFriday morning and we were able to get in and out fairly quick and paid a decent amount for the service. The AC works well and is very cold compared to what it used to be. I would recommend this place if your car is needing a burst of cold air.