Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

I was skeptical with what to expect, since i been searching for a reasonable storage which pricing…read moreis ridiculous, i spoke to Assistant Mgr Marisa who she explain her storage what prices and tour as which we can decide fits to our family needs. we are one of displaced in the wildfire and the urgency of our needs to keep our valuable belongings we decided to obtain it. They offer 50% for two months which is good enough. Location is excellent. i cant thank the quick turnaround walk us through how we can utilized, free lock of course. A little downside they open only from 7-am- 7 pm daily and sunday until 4pm. Holiday is closed.

The staff was fantastic! Easy set up, friendly and we felt safe with their "we've never had a break…read morein" declaration. Very clean too! We're very happy with Storbox!!!

Monica gave me a fabulous tour of the storage options, which was extremely helpful. The facility…read moreis impeccably clean and secure. The perk of using the truck over the first two weeks is super. I feel good renting space here.

Excellent customer service and friendly staff. Property is well kept and clean. Access is secure…read moreand units of various sizes for any situation.

Great service from Danny! I highly recommend and cost of shredding service is very reasonable.read more

Finally decided to rent a unit from here…read more Mike answered all my questions and worked with me to find something within my budget and timeframe. Definitely would recommend getting in touch with this place or Mike specifically because he is fun to converse with and very helpful. Paperwork is straightforward and I love that there is an online portal to make payments and remember details.

As an Eaton Fire victim that's moved 5 times, we had a very courteous and smooth experience working…read morewith Mike N., Assistant Manager in signing a 12 month contract in record time! He was quick, compassionate to our needs, and very professional. He has excellent customer service skills. Highly recommend SoCal Self Storage! :)

Great place and excellent service. Everything was very clean and well-maintained, which made the…read morewhole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future.

I recently decided to get a storage unit and reached out to A-1 Self Storage. They were able to…read moreaccommodate our needs and helped us get set up right away! Thank you to Maria for all the help! Excellent customer service!! 5/5 Stars

This facility has MOLD, NO CARTS, and water leakage in units, which is absurd for a 10ft x 15ft…read morespace that costs $539 per month (up from the original rent of $356 monthly). I've rented a storage space here for about 1.5 years, and I recently found water leaking into my unit and damaged personal belongings. I had to pay for a second storage unit so that I could move my items out of the current space to prevent more damage. The staff and management are very unhelpful. There is rarely anyone in the office, and no one answers the phone. I even reached out to the district manager, who arranged for a few technicians to help me move units, but twice they were no-shows on the agreed upon time.

I tried getting ahold of someone here so I could cancel my storage unit. There is never anyone…read moreworking there. Each time I went nobody there no matter the time. The only way to contact them is by phone message. No email, nothing. So I asked the girl who showed up at 10am that I wanted to leave and she said well you would have had to have been out yesterday and that I'm locked in another month. I had called the day before and they didn't call me back. So that cost me $350. Oh and the rent just goes up and up. Scam artists. This place makes me sick

Daniel was outstanding throughout the initiation process. He was friendly and helpful from…read morebeginning to end, providing clear information about how the storage units were rented and the payment procedures. He made the experience smoother by personally guiding me to the storage units, ensuring I was completely satisfied with my choice. Thank you, Daniel! Stephanie was also very supportive and consistently pleasant in her communication and assistance with my storage needs. Thanks, Steph! Sam SakGen Electric & Lighting (Owner).

Without question the best storage experience I've ever had. My family has 5 units in the building,…read moreand I am looking to rent 2 more. The place is always very clean and Daniel has been more than hospitable when I have asked for various favors. EXAMPLE: he knew that I was buying another space, so he had me wait a few days till a closer one became available. This saved me a whole lot of time. I will always refer people to this storage because of the service. There are cheaper places but you get what you pay for. Go see Daniel.

**Please BEWARE of their BAIT AND SWITCH offers! ** This facility offers online promotions. The…read moreone I chose was for 1/2 off one month. This is the reason I chose this place. What they fail to mention Unless you sign up on the 1st of a month, you will not actually receive much of a promotion at all. I arrived on the 13th at 10 to 6:00PM on the 13th. The office closes at 6 but you may access the units until 7, which is actually 6:45 apparently or you will be locked in. I rented a truck and brought my stuff there making sure to at least sign the papers before they close and get some stuff unloaded so I could return my truck. I was not able to access my unit until the following day for some reason although they consider my rental start day as the 13th. Paid an additional day for the truck. Great What I also was not told was that they prorated my half off month to the 2 weeks left of that month and sent me a past due notice for a full price next month before I've even been there one whole month! WTH When I called to figure out what the deal is they totally jerked me around. First they said they have no control over what the internet says and that they do not have to honor what is offered online. Then when I called back they didn't answer (yes the phone system announces who you are from your number you call in from), i left a detailed message asking for someone to please call me because this was not adding up but 2 days later, no call back but several texts and emails telling me I'm past due and am accruing late fees. Again, I have not even been there a month! I just now spoke to them again and was finally told that my 1/2 off month offer was prorated and I "should have told them I wanted the 1/2 off to be applied to my 2nd month". Seriously. That is the most ridiculous thing I've ever heard. I told her that is fraud and it's Illegal to bait and switch customers and she then refused to give me the number to their corporate office. She told me to look it up, it's on my lease. It's not on my lease, incidentally. What bull crap. I'm trying to move and now dealing with this. I said I want to take my stuff and leave before 30 days is up but I need to give a 20 day notice. There are so many other facilities equal to, if not better than this one who will cheat you as soon as you walk in the door.

I called a few storage units and this one definitely was the most responsive. They even followed up…read morewhen some units became available. I went today to look at it and Juan, the mmanager--really goes above and beyond. The unit self, which was a 5x7 wasn't the best in that the lighting in this place isn't great. I'll probably have to get some LED step lights. However, the price and value seemed good compared to other storage units. I wish you could access it 24/7, but unfortunately it's only available 7am-7pm daily. The setup isn't the best, but Juan's customer service really pushed this place up from a 3 to a 4. Definitely recommend giving them a call!

the service was great! I had my locks changed, he was very good and efficient. Highly Recommended…read morethis quaint storage unit

Visited for a quick quote on self storage in the area and this place popped up on my search…read more Surprisingly this place is very clean and very safe! Michael was extremely helpful!! He answered ALL of my questions, extremely kind, courteous, very respectful and very patient. They offer great deals and prices as well so make sure to ask for promos! Thank you again, Michael!!!

I've been coming to this U-Haul location since 1991. Because I had a business in Altadena as well…read moreas I live in Altadena. The great thing about this location is there are never more than two people in line in front of you and most of the time nobody is in line which makes it easy in and out access with your equipment. The staff has always been friendly, no matter who works here and they have plenty of parking for your car. This is the location that I hope many more people do not find out about lol, because then it would make my location that I go to crowded.

I've used this location in the past and I was very pleased, but this time it was much different…read more Here are the issues I had with my last rental. I rented a 12 foot trailer with a ramp. 1. The biggest issue was the tail light. On the way to my destination, I was told that one of my tail lights was out. Sure enough, it was out. At first, I thought it might be the connector on the hitch, so I pulled it out and plugged it back in. No difference! Then I thought about it for a minute - if one light works, then there is power to the trailer. So it's either a wiring problem or a light problem. 2. The trailer looked pretty beat up. I think they should've pulled it from their fleet and either fixed it or removed it from service. 3. The trailer has a ramp. A prior renter must've placed something very heavy on the ramp. The metal was bent and it was difficult loading and unloading. Also, the latch on the ramp was hard to put the pin into, which tells me the ramp is bent. 4. When I rented the trailer, I was told that this location has a late drop off. Nobody mentioned an extra charge to drop it off at night. I was charged $20 to drop it late. I don't understand why they wouldn't tell me when I rented it. The last time I rented from them, there was no late drop off charge. And yes, they still charged me for a full day on top of it. 5. I was planning on backing the trailer up the driveway. To do this, I had to release the trailer brake, which is a mechanical lever that pulls up. I couldn't release the lever and I didn't want to have something break, so I had to unload at the bottom of the driveway and move the items up a long steep driveway. It felt like a lot of extra time and effort that shouldn't have been necessary. Overall, I am very disappointed with the quality of the trailer, the extra time and effort to move things up the driveway, the difficulty with a bent ramp, the waste of an evening, because I couldn't drive with a tail light out and finally the extra expense that was not charged with my last rental and not being told that their policy had changed. Very disappointed with this location.