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    Proton Moving Comapny

    5.0 (2 reviews)
    Open 9:00 am - 7:00 pm

    Services - Proton Moving Comapny

    In-state moving

    International moving

    Out-of-state moving

    2 More Services

    Self storage

    Vehicle storage

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    Ready Self Storage

    Ready Self Storage

    (121 reviews)

    **Please BEWARE of their BAIT AND SWITCH offers! ** This facility offers online promotions. The…read moreone I chose was for 1/2 off one month. This is the reason I chose this place. What they fail to mention Unless you sign up on the 1st of a month, you will not actually receive much of a promotion at all. I arrived on the 13th at 10 to 6:00PM on the 13th. The office closes at 6 but you may access the units until 7, which is actually 6:45 apparently or you will be locked in. I rented a truck and brought my stuff there making sure to at least sign the papers before they close and get some stuff unloaded so I could return my truck. I was not able to access my unit until the following day for some reason although they consider my rental start day as the 13th. Paid an additional day for the truck. Great What I also was not told was that they prorated my half off month to the 2 weeks left of that month and sent me a past due notice for a full price next month before I've even been there one whole month! WTH When I called to figure out what the deal is they totally jerked me around. First they said they have no control over what the internet says and that they do not have to honor what is offered online. Then when I called back they didn't answer (yes the phone system announces who you are from your number you call in from), i left a detailed message asking for someone to please call me because this was not adding up but 2 days later, no call back but several texts and emails telling me I'm past due and am accruing late fees. Again, I have not even been there a month! I just now spoke to them again and was finally told that my 1/2 off month offer was prorated and I "should have told them I wanted the 1/2 off to be applied to my 2nd month". Seriously. That is the most ridiculous thing I've ever heard. I told her that is fraud and it's Illegal to bait and switch customers and she then refused to give me the number to their corporate office. She told me to look it up, it's on my lease. It's not on my lease, incidentally. What bull crap. I'm trying to move and now dealing with this. I said I want to take my stuff and leave before 30 days is up but I need to give a 20 day notice. There are so many other facilities equal to, if not better than this one who will cheat you as soon as you walk in the door.

    I called a few storage units and this one definitely was the most responsive. They even followed up…read morewhen some units became available. I went today to look at it and Juan, the mmanager--really goes above and beyond. The unit self, which was a 5x7 wasn't the best in that the lighting in this place isn't great. I'll probably have to get some LED step lights. However, the price and value seemed good compared to other storage units. I wish you could access it 24/7, but unfortunately it's only available 7am-7pm daily. The setup isn't the best, but Juan's customer service really pushed this place up from a 3 to a 4. Definitely recommend giving them a call!

    U-Haul Moving & Storage of Altadena

    U-Haul Moving & Storage of Altadena

    (62 reviews)

    I've been coming to this U-Haul location since 1991. Because I had a business in Altadena as well…read moreas I live in Altadena. The great thing about this location is there are never more than two people in line in front of you and most of the time nobody is in line which makes it easy in and out access with your equipment. The staff has always been friendly, no matter who works here and they have plenty of parking for your car. This is the location that I hope many more people do not find out about lol, because then it would make my location that I go to crowded.

    I've used this location in the past and I was very pleased, but this time it was much different…read more Here are the issues I had with my last rental. I rented a 12 foot trailer with a ramp. 1. The biggest issue was the tail light. On the way to my destination, I was told that one of my tail lights was out. Sure enough, it was out. At first, I thought it might be the connector on the hitch, so I pulled it out and plugged it back in. No difference! Then I thought about it for a minute - if one light works, then there is power to the trailer. So it's either a wiring problem or a light problem. 2. The trailer looked pretty beat up. I think they should've pulled it from their fleet and either fixed it or removed it from service. 3. The trailer has a ramp. A prior renter must've placed something very heavy on the ramp. The metal was bent and it was difficult loading and unloading. Also, the latch on the ramp was hard to put the pin into, which tells me the ramp is bent. 4. When I rented the trailer, I was told that this location has a late drop off. Nobody mentioned an extra charge to drop it off at night. I was charged $20 to drop it late. I don't understand why they wouldn't tell me when I rented it. The last time I rented from them, there was no late drop off charge. And yes, they still charged me for a full day on top of it. 5. I was planning on backing the trailer up the driveway. To do this, I had to release the trailer brake, which is a mechanical lever that pulls up. I couldn't release the lever and I didn't want to have something break, so I had to unload at the bottom of the driveway and move the items up a long steep driveway. It felt like a lot of extra time and effort that shouldn't have been necessary. Overall, I am very disappointed with the quality of the trailer, the extra time and effort to move things up the driveway, the difficulty with a bent ramp, the waste of an evening, because I couldn't drive with a tail light out and finally the extra expense that was not charged with my last rental and not being told that their policy had changed. Very disappointed with this location.

    Proton Moving Comapny - movers - Updated May 2026

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