I needed cameras serviced in Safety Harbor. MATT was very helpful! He came out right away and fixed…read moreme up with professionalism and was very helpful in getting new feeling safe again...

Bottom line up front. Matthew is amazing and you should hire him…read more You know how you get a vibe that someone is going to be great to work with? That is Maximum Security Services. I felt very comfortable having security doorbell, camera and motion detector light sent directly to him. He installed it while I was out of town. Communication was fantastic and it wasn't the easiest job without me being there. My Nest doorbell and motion detector lights were installed perfectly. Thank you Matthew. You will be my first call for all my security camera and motion detector light installs.

Camera off line. If you are not at home they are of no help. Why should I have the service. I…read morecan't climb a ladder to fix it. And Vivant will not send any one. Home security at it's worse. !!!!!!!!!!!!!!!!!!!!!!!!WISH I WOULD HAVE READ THE REVIEWS!!!!!!!!!!!!!!!!!

SCAMMES!! Stay away!! Check Yell to see this company is 1…read morestar and they keep charged my account after they stopped the services We found out after 5 months!!

I am extremely disappointed that ADT chose to partner with Google. I do not like the Google Nest…read moresystem at all. It consistently fails to record or capture important footage. For example, it rarely detects the raccoons on my porch or the commotion coming from my neighbor's property, while another camera I own captures all of the activity without any issues. I also have serious concerns about the reliability of Google Nest because it appears that footage is missing or being deleted. This has caused me to lose confidence in the system. Had ADT disclosed that its security system relied on a partnership with Google Nest, I would never have purchased your services. I expected a dependable security system, but my experience has been extremely frustrating and disappointing.

ADT is so bad with customer service; it's scary! We bought a house that once had ADT equipment. We…read morehad a sales person come out; it was difficult to get him to leave. he provided a ridiculous price quote. We have ZERO interest in ADT. Yet the company continuously calls and emails us, even sending a rep to our house again without an appointment. No wonder they have an abysmal rating of 1.2 with over 100 reviews. Stay clear and let's see them go out of business as they deserve.

Overall we are very happy with the security system that we just got set up and activated. It was a…read morebit of a bumpy road to get here. We previously had a home security system with Monitronics which changed their name to Moni and now has changed to Brinks. The transition to Brinks appears to be less than smooth. Rather than updating our existing account they started a new account which meant we had to also make sure the old account was gone so they wouldn't bill us for both accounts. We got the system on a house that is not our primary residence. Because of that we needed to make sure the equipment was sent to the house when we would be there. We arranged for it to arrive on a Monday. When that Monday came we received notification that the equipment shipped and would arrive Thursday. That didn't work since we had an installer coming on Wednesday. After receiving the run-around for awhile we finally got someone who knew what they were doing and recognized Brinks had messed up and overnighted us the equipment so we could get it installed on Wednesday. Our installer, John Morales, was exceptional. He came early because his earlier job didn't show. He called first to make sure coming early was ok. He installed the panel, deftly troubleshooted a problem, and got all the wireless sensors talking to the panel. We had quite a few sensors from our old system and a fire alarm which he also connected up for us. He tested everything, then he showed us how to use the panel and the app on our phones. The installation was 5 star. Some of the other issues make the overall experience less. Overall, I think Brinks made the process of ordering, setting up our account online, and activating the system unnecessarily complicated. Thankfully, they have good people, like John Morales, working for them.

I wish I would have read these reviews before getting into a contract with brinks. A security…read morecompany that sends door to door representatives into senior citizens communities to decieve the residents. Great job Brinks. I think we need protection from you. You deserve a 0 rating. Unfortunately leaving poor reviews don't seem to bother brinks but be sure I will go on the community Facebook page and hopefully I can stop at least 1 person from getting conned.

I want to thank Matt and Christine for everything. we love synergy and our smart home. Great…read morecustomer service. Highly recommend

Our contact was Glenn and his essential qualities of an effective salesman are: (1) personality (2)…read morecheerful disposition (3) mental ingredients (4) courtesy (5) patience and perseverance and (6) complete knowledge about the self, product, company and the customer! Synergy is a amazing and fabulous company. We are so happy with the complete one stop for all our needs for our new home.

I wanted to take a moment to recognize Lu for her outstanding customer service. I had been waiting…read moreon some work to be completed for quite some time, and she took the time to listen to my concerns and make sure I was connected with the right people to get the issue resolved. What really stood out was that every time I called, she remembered my name and was always professional, friendly, and willing to help. It's rare to find someone who provides that level of personalized service. We often hear about negative experiences, but it's just as important to acknowledge the positive ones. Lu went above and beyond, and I truly appreciate all of her assistance. Thank you, Lu!

I came with issues of a file cabinet lock with a broken-off key inside, and a e-bike battery case…read morelock. They extracted the broken key in under a minute, and advised me on alternatives for the bike battery case. I have been here before, and will return. They have good counter service. I have not used their home service.

After having experience with ADT and another local company in south Tampa, I am so happy to have…read morefound Sheppard Security. Their landline monitoring rates are the lowest of any company I called ($140/year lower to be exact), and the owner, Jim Sheppard, is so helpful and pleasant to speak with. Not only do they handle landline and wireless alarm systems, but they also install low voltage and wiring for cable, internet, audio/visual, etc. They installed our security system and are monitoring our office building, and we'll be changing our home alarm to them as well. I highly recommend them for their high quality service, excellent communication, and non-saleslike demeanor.

Amazing family owned company that's been serving Tampa Bay for decades. Awesome service and great…read morevalue for the price. I would highly recommend to anyone looking for audio/video, security, and networking solutions for your home! I believe they also do commercial.

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

Great experience with Tony today repairing my home alarm system. Work quality was excellent and…read morevalue paid was very reasonable.. Give him a try you won't be disappointed.

From the owner: At Linked Alarm, we protect what matters most with the same care we’d give our own homes and…read moreworkplaces. From commercial fire‑alarm installs to smart security cameras, access control, and structured cabling, every project is handled by certified technicians who listen first and deliver rock‑solid results.

The camera and alarm installation was smooth. Great communication and answered all of my question…read more Highly recommend

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.