Wildly over priced, $60 for a bench charge. Repair was affected by others for $10. They've been…read morebeing paid for web hosting for years, but oddly enough do not have the password to allow me access to my own website. Been waiting for a return call to explain this all day. No luck. Also, a reminder that just because someone doesn't know how to do your job, that doesn't mean they arr stupid.

I came in with a dvd player issue on my laptop. Zach was great. Fixed my problem in a few minutes…read moreat no charge. I've dealt with them before, and always polite and knowledgeable. I'd say best in Jackson.

Outstanding service. Steve and Cal are both tremendously experienced and qualified professionals.read more

I put together a gaming computer gaming for my grandaughter and shipped it to her. Unfortunately it…read morewas damaged during shipping. My daughter took it in to Digi Dudes to see if they could get it working. Turns out he didn't have the ability to test the SSD drive so he offered to put an inferior replacement used drive for a slight reduction in price and keep the very expensive brand new drive. Understand that the SSD in the computer was brand new and would have been covered under warranty. Totally unethical behavior. Avoid this place like the plague.

Today, Brooke became our lifeline in the print shop! We were under a deadline and needed more…read morepresentations! It was a panic! I quickly emailed the file and she immediately accommodated us! Thank you, Brooke...your fast work was very much appreciated! Sarah Baldwin Chief Operating Officer The Commercial Exchange

Ordered computer online, delivery messed up original delivery date. Called suport get Ai response…read morecan't change or confirm delivery. Now scheduling delivery when nobody's home. Never buying online there again.

We recently purchased a Lenovo laptop (we were talked into it) because our old computer wouldn't…read moretake Windows 11. We've had it two weeks and it's been nothing but problems. The Geek Squad had to upload the system twice at the store and I've had it done remotely once since then. Now I have another problem where we can not access certain things on the laptop because we don't have permission and we're not the administrator. I tried the online help from Geek Squad and after 40 minutes the tech helping me told me to take it back to the store and then abruptly ended the session by closing it out on me.

Full disclosure: I work here…read more And I think Wills Information Technologies (WIN) is the best kept secret in Jackson area Computer sales; services; repairs. There are three of us here and we all have been in IT For more than 15 years.

From the owner: Willis Information Technologies Inc provides computer hardware and computer software services to…read morethe Jackson, MI area.

My computer had a hard drive failure. Computer Ties replaced the hard drive, restored all my data…read morefiles from the old one, and installed Windows 10 - all at a very reasonable price. I highly recommend them for your computer repair needs.

From the owner: Computer Ties specializes in providing reliable, business-focused IT services designed to support…read moreday-to-day operations and long-term technology planning. Our core specialties include managed IT services, proactive system monitoring, and responsive help desk support for small and mid-sized organizations. We have extensive experience supporting Microsoft 365 environments, including licensing, tenant management, email migration, and ongoing administration. Our team also specializes in network design and configuration, workstation and server maintenance, secure remote access, and cybersecurity protection tailored to business and government environments. In addition to managed services, Computer Ties offers on-site technical support, business computer repair, and custom system solutions. We regularly support townships, police and fire departments, manufacturers, and professional offices, with a focus on clear communication, operational reliability, and practical technology solutions that scale with our clients’ needs.

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

After years of doing business with Hammond Hardware, I am done with this place. No one in service…read morethat knows anything, since the "service guy" won't be back until Monday. I purchased a new Oregon chain a couple of weeks ago, one that was selected by someone in service, put it on my saw this morning. I cut 3/4 of the way through a 15" downed cherry tree, only to have the blade go dull and completely useless. I took it back, asked for a refund, but was told the "manager":said there was nothing they could do for me. $30 down the drain. Hammond Hardware used to be a great place to do business, but not anymore. Sadly, you'll find better customer service at the big box stores.