I had purchased 4 other vacs from Ann Arbor Vacuum over the years because they sold superior…read morebrands. Was very happy when they purchased Rowell's and brought quality products and service to Jackson. Two months ago I bought a new Sebo which was a great vac but only used it 3 times before new carpet was installed. Despite bringing home carpet samples, we found to our shock the installed carpet was WAY thicker than what we thought we were getting. So the Sebo model we just bought was not going to cut it. Rowell's allowed a trade in for a different Sebo that does work without any hassle and Rex was thorough in his guidance. What a relief! This kind of service does not exist at the big box stores. You might think you are paying more for your vac but remember they service what they sell and will keep it running for many years which is real value.

Rex is AWESOME! I needed to get my knives sharpened, and Rex…read morewas the man for the job. He was efficient, friendly and might be the sharpest knife in the drawer! Very reasonable price and quick service. Was in and out in 15 mins. with everything done exactly as needed. I found a stick vac in there that I have my eye on now as well. Highly recommend!!

My computer had a hard drive failure. Computer Ties replaced the hard drive, restored all my data…read morefiles from the old one, and installed Windows 10 - all at a very reasonable price. I highly recommend them for your computer repair needs.

Great customer service. Finished the job quickly, efficiently and it looked new after they were…read moredone. Jeff is very knowledgeable. I would highly recommend.

Had my carpet shampooed today, great work all the way around, highly recommend this company, fast…read morescheduling, great work, my carpet looks awesome! Will be calling you again

Wildly over priced, $60 for a bench charge. Repair was affected by others for $10. They've been…read morebeing paid for web hosting for years, but oddly enough do not have the password to allow me access to my own website. Been waiting for a return call to explain this all day. No luck. Also, a reminder that just because someone doesn't know how to do your job, that doesn't mean they arr stupid.

I came in with a dvd player issue on my laptop. Zach was great. Fixed my problem in a few minutes…read moreat no charge. I've dealt with them before, and always polite and knowledgeable. I'd say best in Jackson.

I needed a couch and an old cat tree dumped. They were thorough and fast! I would recommend them…read moreif you have items hauled away. Thank you.

Great service. Wonderful constumer service with timely response…read more Highly recommend this co.

I brought my computer here after it sat for almost four days at a nearby repair shop without…read moregetting fixed (despite the guy telling me it was a one-hour job...hmmm.) TCS quoted me a really reasonable rate (and honored it even though there were some complications), the dude was totally friendly and helpful, and I had my computer back later that day and working great. Wish I'd taken the dang thing there in the first place. Their website is totally down, though- they might want to look into that ;-)

Wow love starting the day off with a rude employee first thing in the morning before 8am. Which was…read moreabsolutely disrespectful for a business to treat another business that way. When picking up equipment you might want to tell the little boy not to be so rude and come when the business is actually open.

Dependable service at a good price! I switched after my last service increased it's price every…read moreyear. I saved a lot of money with Emmons.

I have a Samsung dryer that was making a squeaking/grinding noise. After digging online and…read morewatching a few YouTube videos, I thought the rollers were the issue and sent out a handful of appliance repair quotes on Yelp. A&S was first to quickly respond and tentatively answer all my questions. In about an hour, Soslan showed up to take a look at the dryer. He advised in his experience the noise was likely a pulley versus the rollers and provided a fair estimate. Upon disassembling the unit, he updated me on the issue (which was the pulley) and the total cost of the job, which was slightly lower than the original quote! He had the tools/parts on hand and about hour later the dryer was up and running again - noise gone! Soslan is awesome and professional. I appreciated his excellent communication. If I have any other home appliance issues, I will definitely give him a call. NOTE: Invoices are provided and credit cards are accepted via PayPal card reader. I sent him funds direct from the PayPal app. Thank you again Soslan!

Had small but immediate project that was answered promptly by Soslan. Excellent and prompt on a…read morelate Saturday afternoon during a storm and power outage. Need work done. Need a sense of everything's going to be okay. Call Soslan. Many thanks!