We will only use this company; they're honest, kind, prompt and do a great job. Their price is comparable and they give a discount to military. Wonderful group to work with! read more

"That's a bold statement, including 'Pro' in your company name." I thought to myself as I received a recommendation for Prostone Services to repair my counter top that had the rod-induced corrosion cracks. Folks on Nextdoor made comments such as, "Just get some epoxy and do it yourself, any vendor is going to do no better and charge you and arm and a leg." However, someone else posted the Prostone website and I checked it out. They had photos of other projects that looked improbably good, but given the shape of mine and my general laziness at tasks like this, I was pretty sure they would do better than I. I sent a request for quote and that's where the "Pro" kicked in. Their assistant Maria was very responsive and offered a detailed email with list of remediation techniques with different prices. I reviewed them, sat on them for a month, and then sent her a note saying we were ready. She rapidly scheduled an appointment, and Jonathan and Calvin arrived on-time ready to go. They really took proper care doing this. They wore booties, placed the toolboxes carefully, set up drop clothes all over potential areas with tape and plastic, and carefully move things out of their way. The work was done carefully and efficiently, and as you can see from the pictures, the quality of the work exceeded expectations. I was also pleased that they re-caulked the entire sink and also added grout to the backsplash seam. They were also super-friendly and able to explain the repair and care very clearly. The cost was equivalent to other skilled craft labor, think plumber rates, not exactly cheap but you're adding years to your countertop at a fraction of the replacement cost. Every now and then I pine for the proverbial sixth-star, and Prostone would definitely earn it. Very professional, top quality work at a fair price; they have my highest recommendation. read more

Prostone Services - Finished product - Refinishing Services Near Me

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Prostone Services always delivers! They are prompt, professional and a pleasure to work with.

Prostone recently cleaned some upholstery and a bedroom carpet for me. The carpet is old, but they got it cleaner than anyone ever has. The upholstery was done methodically and dried surprisingly quickly. They removed stains from my dining room chairs that others before them tried but failed to remove. Maria is excellent to work with. They were prompt, efficient, and they gave an all-inclusive price before beginning. I highly recommend this family-owned business that makes a special effort to employ veterans. read more

Prostone services is a family fun business, brothers Jonathan and Anthony are excellent at their craft. I have a new baby in the home and needed a good clean as she is crawling all over. They not only got rid of all the carpet stains but also the stains on all the furniture from our dog and split drinks. They were fast, very communicative and great value for the price. Would def recommend read more

Very professional, easy to deal with! Removed a stain from my marble kitchen countertop. This is my second time I have used their services. I highly recommend Prostone Services. read more

Amazing customer service. I had a Quartz (not natural stone, hence much more challenging) counter top that needed fixing because my contractor who installed it (brand new countertop!) messed it up. I was heart broken honestly. As I researched, I came across another yelper that said great things about Prostone, so I reached out to them. Jonathan Ong, the owner, was great at communicating what's realistc right from the start and was patient with me in educating me on various options for fixing it. After some emails, we set a date for the appt. He showed up with another worker, and they were on time, courteous and worked hard in solving the issue. They brought more than what they needed to be prepared for contingency. Reasonable and very pleasant to work with. My husband was also very impressed. I'm much much happier with my countertop after their repair. I'd highly recommend reaching out to them if someone is looking for any stone restoration or repair. read more

Excellent work and these guys are high class professionals and deliver quality to the maximum. Prompt and profient and stand behind their work. WE have used them two times and each time great and amazing in service with fixing a chip on granite. You won't be disappointed! read more

This review is overdue because I wanted to wait to see the results. I have Limestone tiles in my kitchen and hallways which became dirty due to installer error in the sealing process. I had 2 experts who came in and gave me cleaning estimates with outrageous prices. The company which sold me the tiles recommended Prostone as another expert. Johnathan, the owner, came in, evaluated the situation, and gave an estimate which I thought was more reasonable than others. They started and finished the project on time, professionally, and with quality. I had 3 smaller fixes and Johnathan fixed them without charging me. He then recommended the correct solution for future cleaning and maintaining the tiles, which I just used, and the results were good. Johnathan was honest and fair. I recommend this company and I will do business with them again. read more

I have a high end glazed terracotta tile entryway to my house. It's light colored and collects scuff marks that I have been unable to remove. The floor is fragile and easy to damage, so I thought it would be best to have a professional handle the job. When Jonathan came over to asses the situation I was expecting one of two outcomes: a) nothing could be done and I'd be stuck with a dirty floor, or b) I'd be paying a lot of money for a high end cleaning. But, I was delighted by what actually happened. Jonathan showed me how to get the floor clean, and... TA DA! He didn't charge me. Appreciate the super valuable help and especially the integrity. (He's not going to try and up-sell you). Thank you Jonathan! read more

This family operated company is very professional and informative. Their work is excellent and my limestone counter looks beautiful.

Fantastic work. I am so glad we found Prostone. We had bathrooms and kitchen done. Couldn't be happier. Arrived at the time they said they would. Workers were very professional and courteous. Explained the whole process to me. Everything looks amazing. Thank you Prostone for an awesome job and an excellent customer experience read more

Super professional crew that cleaned our stone countertops and flooring. What a difference it made. These guys came in on time and took all the necessary safety precautions and really did a great job. I highly recommend Prostone. read more

John rushed over to my place right after I called to help clean freshly spilled paint off my carpet. He told me if he couldn't get the paint out he wouldn't charge me. After exhausting all options he got as much as he could out and didn't charge me because some paint remained. Prostone are great guys that take their customer service seriously, and they keep their word. 5 stars. read more

Prostone Services - After - Refinishing Services Near Me

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Jonathan and his brother, Anthony, did a great job with polishing and sealing our marble shower (including restoring the area under the shower door/frame), removing spots on our marble bathtub and vanity, and polishing and sealing our marble floor. Jonathan has great communication skills and is extremely professional, courteous, and knowledgeable about stone care. He provided excellent customer service. He returned to touch up a couple of areas that weren't quite right and did not even charge us for his time. It's wonderful to be able to support and get great service from a local family- owned business. read more

Jonathan and Anthony are two of the most polite men I have ever met. They came to give us an estimate and did so on the spot, followed up with emails and a printed copy of the estimate and an estimated time frame for the project. They sanded and refinished the counter tops in our kitchen and bathroom as well as the walls of the shower in our bathroom. They were prompt, neat and courteous throughout the project and promised to follow up with a recommendation for a product to keep the counters looking as good as they do now. I would recommend them without any reservations whatsoever. Thanks guys - a job well done. Jack & Nato read more

We had a wonderful experience working with Prostone! They are very customer service oriented and easy to communicate with. We needed a small stone table repaired and they were quick to provide a quote and help us understand the scope of work. The table looks so much better and we will definitely be reaching out to them again soon. read more

Prostone services did a great job. On time, courteous and were more than quick and quiet since my wife was working from home. The truck mounted system is the best way to go. They normally do stone and tile, but they did my carpets as well. Excellent job and will definitely call them again next year. If you are looking for someone a company that is small business and an Veteran, I'm proud to recommend Prostone for any cleaning job. Inside and outside your home! Thanks Jonathan, your crew was great. Until we see you again, thanks and I will recommend you to my friends and family read more

I just hired Prostone Service to repair a broken tile. A crystal vase accidentally dropped and put a hole in the tile. Unfortunately there were no extra matching tiles to replace the damaged one. I called Prostone and Albert fixed the hole and matched up the color. I thought I was in trouble however Prostone saved the day. Thank you Albert and thank you Prostone Services! read more

Happy with the services they provided. They were professional and very punctual. They refinished and sealed my kitchen and bathroom countertops. Overall recommend them!! read more

Albert was very professional and did an amazing job! I feel like my stone looks as good as new- even fixed a chip and it is no longer noticable. I would highly recommend him! read more

Jonathon and Anthony did a superb job cleaning our carpets and sealing our granite counter tops. They were punctual, polite, cleaned after themselves, and did an excellent job. I highly recommend them! read more

Could not have been more disappointed with Albert's work and professionalism. His SLOPPY work has ruined our all-white tiled bathroom and his "completed" job of re-caulking and grouting our bathroom was only evident in the fact that it now looks far worse. He failed to color-match the caulking and grouting in our all white bathroom, leaving us with a beige and grey mess. To make matters worse, nothing about the job (disregarding the fact that the color wasn't even right) was neat nor finished. We have peaks and valleys in his grouting work, grey grout left dried to our sink/bathroom fixtures/tile surfaces, and extremely uneven lines, not giving a clean nor finished look at all. I am still wondering how he claims this as his specialty. His dismissive attitude, incessant arguing, and patronizing responses to my concerns left me very uncomfortable. I found him so hard to work with that I will be repairing his poor job myself as I don't even want him in my home again. read more

Albert was personable, punctual and his work was very good.

I've used Albert to clean and seal a stone entrance to my medical office building. I couldn't believe how beautiful it looked when he was done. The color came back to like new condition and he gave me some tips on how to maintain it. I couldn't be happier with Prostone Services. read more

I used this company because of a recommendation through a sales person from California Carpets. I would never use them again nor recommend them. The President, Albert, was arrogant, fast talking as well as over priced. They did not get out the dirt patterns that other company's have in the past. My carpet feels hard and dry, as if they did not pull out the chemicals used. Other companies usually take 3-4 hours to do the same footage, these two guys were in and out in 1-1/2 hours. I gave them a try and I'm sorry I did. read more

Quick service, showed on time, quality work. Highly recommend to anyone. Very helpful and patriotic. Second time I have used them.

I got Albert's name from a well known stone retailer. He was Friendly and punctual and came highly recommended. He and his coworker did an ok job refinishing the stone in my bathrooms, however, they did a terrible job on caulking and grouting! They left such a mess! I am still trying to clean up the sloppy caulking myself. He was extremely overpriced and overrated. I would not recommend them. read more

Most unprofessional, sloppy caulking and grouting job ever! Difficult to deal with, argumentative. We are still trying to remove caulking and grouting that they got all over the place. Clearly not their specialty. read more

Prostone Services did an excellent job of sealing all the flagstone in my back yard, to protect it from mold. When some of the seal didn't "take" the first time (I'd allowed the sprinkler system to water it beforehand), they returned and redid their work at no charge. Albert and Jonathan guarantee their work, and they mean it. I wholeheartedly recommend them. read more

After using another service and having my kitchen floor ruined, I called Albert. (recommendation from the company who laid the marble floor.) He came out promptly and knew exactly what had been done and what needed to be done to correct the situation. They arrived on time to start work, finished quicker than I thought, cleaned up and did a beautiful job! My kitchen floor is perfect..cleaned, sealed and shiny. I highly recommend Prostone! I am one happy customer!!! read more

Did a great job with granite kitchen counter that hadn't been properly cleaned in years. More importantly, did a great job in restoring bath stone floor, including the shower, which was 3 years old, and which was probably never sealed properly by the contractor. Cleaned it, removed spots and stains, honed it and sealed it. Did a terrific job; it looks great! Also recaulked the shower at base of wall and did a much better job than the original. Not inexpensive, but well worth it. I'd give 4.9 stars. read more