Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

Very clean, very quick, the nurses were lovely. They took the blood sample incredibly quickly. They…read moredid an excellent job.

I had a very disappointing experience at the Labcorp location in Cedar Hill, TX…read more The employee who assisted me, Mimi, was unprofessional and did not provide the level of customer service I expect in a healthcare setting. During my visit, she left her coworker to handle three or more patients alone, creating unnecessary delays and placing an unfair burden on the other employee. The remaining staff member remained professional despite being overwhelmed. In addition, I felt that Mimi was dismissive and disrespectful during our interaction. Patients deserve to be treated with courtesy, respect, and professionalism, especially when they are already dealing with medical concerns. I hope Labcorp management reviews this incident and takes steps to improve accountability and customer service at this location. Based on my experience, I cannot recommend this office.

I made sure to make an appointment. The office is clean, quiet and I didn't have to wait. The lady…read morewho drew my blood was friendly, professional and fast. The draw didn't hurt which is so important to me.

The lady working at this location on 3/29/24 at 4:45 was a completely arrogant, unhelpful, and…read moredisgustingly unprofessional as anyone I have ever worked with in the medical field. I arrived at 4:45 because I HAD NO IDEA this location was inside a grocery store. I drove around for 10 minutes before finally seeing the super small signage on the building. I arrived and she said "you late" and "we can't take you as a walk-in after 4:40". I didn't ask for any of that and simply expected a bit of understanding and patience but I was met with nothing but condescending rudeness rather than offering a solution in a friendly and professional manner. She needs intensive customer service training and should be immediately reprimanded for her actions. Absolutely unacceptable behavior in the workplace. I wouldn't trust someone with that attitude with a needle if you paid me.

Thank you Toya, You are the best.... My mother in law had the best lady named Toya.... Every time I…read morecome to do labs I'm going to look for her...

The cedar Hill location closes at 4:45 every day even though the closing time posted is 5 PM. When…read moreI asked about this, the staff told me proudly that their supervisor is the one that instructed them to close early every day even if patients are outside, wanting to get in. I arrived at about 4:40 PM and felt completely rushed by the staff. When the first draw was unsuccessful, the staff told me I might just have to come back another day since I couldn't get any blood to draw. On top of all of that, I have to take off work tomorrow to go into the lab because my lab work was never forwarded to my doctor. I've tried to call the office, but no one ever answers the phone.

GO HERE These reviews had me so freaked out ... not at all…read moremy experience. Easy FREE parking. Less than 5 minute wait, no appointment. All sweet staff. I forget her name but she was so kind and talked to me because I was nervous (hate blood draws) Great experience. So easy. Go here, don't think twice.

This is for the facility at 7777 Forest, not Gaston…read more Facility shut down because their computers are down. I get it, those things happen. But they locked the doors and would not let anyone into the waiting room. When I knocked on the door to ask what was happening and when they thought the system might be back up, an employee who answered the door was absolutely rude. When people go for medical testing, it's not a happy situation generally. These employees show no understanding or compassion. That reflects poorly on the company that hired them.

Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

This place had to stick me three times and one of the places they stuck bruised me SEVERELY. The…read morefirst time i went here a nice lady with tattoos helped me out and only had to stick me once, i barely felt it and the process was quick. The second time i had to go i got a new lady. No biggie. She was very nice but stuck me in places that I've never been stuck at before. She stuck the first time, couldn't get any blood to flow. Then moved to the other arm and stuck a second time which REALLY hurt. She couldn't get the second poke to get any blood so she called in reinforcements which just so happen to be the lady i had the first time i went. The new lady stuck me a third time and was able to get my samples and i barely felt the third time. I'm usually never one to complain but the fact that i bruised like this after not even after 24 hours, that's a real inconvenience. I wish i had received somebody's name but just know if you are going to get blood drawn PLEASE request the lady with the tattoos to make the process pain free. Because i literally started bruising up a few hours after i left. Even my first pole had a small bruise but this one was the worse. This picture is the next morning.

Just booked an appointment for a 10 panel urine test, showed up and the desk girl told I didn't…read morebook that test because they don't have it. Ok, so what I just invented a test, hacked the website, added it to the website, all just to mess with this girl? I don't appreciate fake website tests that I wanted, then the price goes up 40% at the desk. From $49 on the website to $69 in person for a 12 panel test.

This place was horrible... they rush you while you're trying to explain your issues... they don't…read moreeven listen... they say it's affordable it's not they over charged me for some crap I didn't even need... then didn't even treat me for what I went in for... then gave me a prescription that they don't even know if I need it... Then they don't even go over your medical history at all... this place needs to be looked into... THIS PLACE IS NOT AFFORDABLE I PAID FOR NOTHING I WENT IN FOR... They said it was bilingual the hell it wasn't... do not go to this place at all...

Best place to get ur kid tested for drugs quick and clean ! Hailey is super sweet and got us in and…read moreout ! And the prices are very reasonable!! Check them out for any labs!! They do all Sorts of labs !

Hailey went from working the front desk to back drawing blood without washing her hands. When asked…read moreto wash hands she was very rude said she don't have to and continued to put on gloves. Stated she was a registered MA and continued to glove and draw my blood, stated bleeding and she continued to finish drawing bld. It was very painful. Need a course in cross contamination. Learn how not to have pt bleed out during a stick. Never apologized. Very rude and nasty. Need course in blood drawing technique and pt care services. Will not return.

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.