Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

I was impressed with my Phlebotomist. She was amazing,…read morepersonality and the stick. I was so nervous because I always feel a sting. I did not feel a thing. Just a hot flash due to nerves. lol

Long wait times even with an appointment. The staff could not care less or move any slower. They…read moreavoid helping anyone who steps up to counter and will happily tell you they have no idea how long you will have to wait. If I could give zero stars I would as am sure the entire waiting room full of customers would as well!

I made sure to make an appointment. The office is clean, quiet and I didn't have to wait. The lady…read morewho drew my blood was friendly, professional and fast. The draw didn't hurt which is so important to me.

The lady working at this location on 3/29/24 at 4:45 was a completely arrogant, unhelpful, and…read moredisgustingly unprofessional as anyone I have ever worked with in the medical field. I arrived at 4:45 because I HAD NO IDEA this location was inside a grocery store. I drove around for 10 minutes before finally seeing the super small signage on the building. I arrived and she said "you late" and "we can't take you as a walk-in after 4:40". I didn't ask for any of that and simply expected a bit of understanding and patience but I was met with nothing but condescending rudeness rather than offering a solution in a friendly and professional manner. She needs intensive customer service training and should be immediately reprimanded for her actions. Absolutely unacceptable behavior in the workplace. I wouldn't trust someone with that attitude with a needle if you paid me.

The cedar Hill location closes at 4:45 every day even though the closing time posted is 5 PM. When…read moreI asked about this, the staff told me proudly that their supervisor is the one that instructed them to close early every day even if patients are outside, wanting to get in. I arrived at about 4:40 PM and felt completely rushed by the staff. When the first draw was unsuccessful, the staff told me I might just have to come back another day since I couldn't get any blood to draw. On top of all of that, I have to take off work tomorrow to go into the lab because my lab work was never forwarded to my doctor. I've tried to call the office, but no one ever answers the phone.

The worst experience of my life........horrible attitude of the phlebotomist...she was alone , no…read morehelp ,not even at the front desk! She was unpleasant,told me to shut up or basically stop talking so she could do her job and shoved the needle into my arm...it was very painful...I was trying to ask pertinent questions,and politely asked if she would use a butterfly as the last time Labcore drew blood they used the usual needle and it caused a massive hematoma in the needle site causing me to go to the emergency room..this person did not care and kept telling me to shut up so she could do her job...when I asked her if the results would go to my doctor she rudely said," have you ever had blood drawn before"...instead of answering my question...I told her I have a right to ask questions.....never will I ever go back to this place...shouldn't even be in business...I give it a No star rating! Horrible care,horrible attitude,no help!this was Cedar Hill!

GO HERE These reviews had me so freaked out ... not at all…read moremy experience. Easy FREE parking. Less than 5 minute wait, no appointment. All sweet staff. I forget her name but she was so kind and talked to me because I was nervous (hate blood draws) Great experience. So easy. Go here, don't think twice.

This is for the facility at 7777 Forest, not Gaston…read more Facility shut down because their computers are down. I get it, those things happen. But they locked the doors and would not let anyone into the waiting room. When I knocked on the door to ask what was happening and when they thought the system might be back up, an employee who answered the door was absolutely rude. When people go for medical testing, it's not a happy situation generally. These employees show no understanding or compassion. That reflects poorly on the company that hired them.

Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

This place had to stick me three times and one of the places they stuck bruised me SEVERELY. The…read morefirst time i went here a nice lady with tattoos helped me out and only had to stick me once, i barely felt it and the process was quick. The second time i had to go i got a new lady. No biggie. She was very nice but stuck me in places that I've never been stuck at before. She stuck the first time, couldn't get any blood to flow. Then moved to the other arm and stuck a second time which REALLY hurt. She couldn't get the second poke to get any blood so she called in reinforcements which just so happen to be the lady i had the first time i went. The new lady stuck me a third time and was able to get my samples and i barely felt the third time. I'm usually never one to complain but the fact that i bruised like this after not even after 24 hours, that's a real inconvenience. I wish i had received somebody's name but just know if you are going to get blood drawn PLEASE request the lady with the tattoos to make the process pain free. Because i literally started bruising up a few hours after i left. Even my first pole had a small bruise but this one was the worse. This picture is the next morning.

Just booked an appointment for a 10 panel urine test, showed up and the desk girl told I didn't…read morebook that test because they don't have it. Ok, so what I just invented a test, hacked the website, added it to the website, all just to mess with this girl? I don't appreciate fake website tests that I wanted, then the price goes up 40% at the desk. From $49 on the website to $69 in person for a 12 panel test.

This place was horrible... they rush you while you're trying to explain your issues... they don't…read moreeven listen... they say it's affordable it's not they over charged me for some crap I didn't even need... then didn't even treat me for what I went in for... then gave me a prescription that they don't even know if I need it... Then they don't even go over your medical history at all... this place needs to be looked into... THIS PLACE IS NOT AFFORDABLE I PAID FOR NOTHING I WENT IN FOR... They said it was bilingual the hell it wasn't... do not go to this place at all...

Best place to get ur kid tested for drugs quick and clean ! Hailey is super sweet and got us in and…read moreout ! And the prices are very reasonable!! Check them out for any labs!! They do all Sorts of labs !

Hailey went from working the front desk to back drawing blood without washing her hands. When asked…read moreto wash hands she was very rude said she don't have to and continued to put on gloves. Stated she was a registered MA and continued to glove and draw my blood, stated bleeding and she continued to finish drawing bld. It was very painful. Need a course in cross contamination. Learn how not to have pt bleed out during a stick. Never apologized. Very rude and nasty. Need course in blood drawing technique and pt care services. Will not return.

I found this location on the internet back in July and I must say the girl that answers the phone…read moreis so incredibly rude and unprofessional. ZERO phone etiquette. When I tried to inform Kaitlyn Johnson about it, she of corse made excuses for her staff and somewhat apologized. I was not satisfied but was happy to at least have gotten an half ass apology. I called again today and the same girl answered the phone. I could tell because it was the same exact experience as the last. I will not be returning to this medical facility and will not recommend Kaitlyn to anyone. I do not deserve to be treated less than or talked to like I am an idiot. I am a customer willing to pay for services offered but not anymore. I will be posting reviews on every platform I can find on this place and physician.