Cleany contacted me for a redo service, and the new cleaner did a great job. The owner seems to…read morecare about the ratings.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Post construction cleanup was great! The team was very professional and friendly. They cleaned my…read morehouse spotless, from my floors, walls, windows and much more. They went the extra mile to ensure every detail was perfect. They provide excellent service. I highly recommend Bright Star Cleans. Thank you so much! Amy

My service was done by Muta. He was very professional and arrived on time. He was very thorough…read moreand made sure I looked everything over before he left. I would definitely use Bright Star Cleans again.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

I just have to take a moment to share how grateful I am for the amazing cleaning service I…read morereceived. Being 7 months pregnant, it's been getting harder to keep up with everything, and they truly came through when I needed it most. They were professional, thorough, and paid attention to every little detail. Walking into a clean, fresh space lifted such a weight off my shoulders. It's more than just cleaning--it gave me peace of mind and allowed me to focus on my health and my baby. I'm beyond thankful for their help and kindness. If you're looking for a reliable, caring cleaning service, I highly recommend them!

Booked a "deep cleaning" for 3 hours and it was a complete joke. I had to point out multiple missed…read moreareas during the cleaning and even explain how to dust. Two days later, I'm still finding things they didn't do that were clearly included. They asked for extra time but still didn't finish. Checked my camera footage--couch steaming was barely done (two decorative pillows and half a chaise, that's it). They also refused to wipe blinds with a bizarre excuse, which I've never heard before. On top of that, they broke one of my plants. Found them through Instagram--don't make the same mistake. They offered me $20 toward a future service. Keep it. Total waste of money.

Great cleaning and cleaners are so friendly as well. They were thorough with the cleaning and made…read morethe place feel like brand new, I would recommend

I've been really struggling finding a great cleaner in nyc but was blown away with how great and…read morefriendly my experience with maid sailors was today. I did a deep clean and feel like my place is cleaner than I ever could have done myself. on top of that the person who helped clean my home was incredibly friendly :)

Absolutely the best cleaning service I've hired in a long time! I requested a deep cleaning, and…read morethe cleaner ( Faruza ) came in and kick ass! Great price and the service I requested was more than fulfilled! I highly recommend this company. It's easy to set up an appointment, and they supply everything!!

Great and fast service. Always reliable when we request! We will request the service again.read more